The Better Conflicts Audio Experience

The Better Conflicts Audio Experience

By CEDRBusiness
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The Better Conflicts Audio Experience episodes

  • Beyond Wealth Series Episode 2 - Co-Facilitation in Action

    This is Episode 2 in our two-part series 'Beyond Wealth - Navigating Family Business Conflict'.

    How do you manage difficult conversations when relationships, roles, and emotions are deeply intertwined?

    In this episode, we explore co-facilitation as a practical approach to guiding complex discussions in family businesses. Learn how it helps create alignment, build trust, and move conversations forward in a constructive and focused way.

    This podcast episode features CEDR Mediators Julia Burns and Oliver Hallam being interviewed by Susanne Schuler.

    32 min
  • Beyond Wealth Series Episode 1 - Co-Mediation in Family Business Disputes

    This is Episode 1 in our two-part series 'Beyond Wealth - Navigating Family Business Conflict'.

    Family business conflicts are rarely just about the business, they involve relationships, legacy, and emotion.

    In this episode, we explore how co-mediation offers a powerful, structured approach to managing complex, multi-party disputes.

    Discover how two mediators can bring greater balance, clarity, and effectiveness to high-stakes situations, helping families move forward constructively.

    This podcast episode features CEDR Mediators Julia Burns and Oliver Hallam being interviewed by Susanne Schuler.


    39 min
  • Joanna Page - A Career Retrospective

    🎙 Joanna Page: From Litigation to Leadership — The Evolving Role of Mediation in Modern Law

    Joanna Page, Partner at A&O Shearman and former Chair of CEDR, reflects on her career in litigation, governance, and mediation.

    The conversation with Andy Roger, Principal Consultant & Mediator at CEDR explores the intersection of education, leadership, and evolving legal practice, offering invaluable lessons for both experienced practitioners and those entering the field.

    💼 Learn more about Joanna’s experience, the future of mediation, and how listening, preparation, and innovation are reshaping the legal landscape.

    ⏱️ Episode Overview:
    00:00 – Introduction and Joanna’s background at A&O Shearman
    00:57 – Early reflections on legal education and training gaps
    03:13 – Discovering mediation and the impact of CEDR’s approach
    05:14 – From courtroom battles to early dispute resolution
    07:08 – Why mediation training transforms young lawyers
    09:21 – What law firms look for in trainees and client mindset
    11:01 – The lawyer’s role in preparing clients for mediation
    13:24 – Understanding interests: getting below the surface
    16:04 – Lessons from CEDR’s Advanced Negotiation course
    17:07 – Using the Thomas-Kilmann model in dispute resolution
    21:29 – How mediation has evolved and where it must go next
    24:59 – Designing flexible processes for complex disputes
    28:00 – The art of listening — and why it’s harder than it seems
    31:24 – Core values: integrity, energy, and determination
    33:20 – The future of dispute resolution and opportunities for young lawyers


    © 2025 CEDR Limited – All rights reserved

    38 min
  • CEDR-Accredited Mediator Spotlight: David Wilson

    🎙️ From the high-pressure world of global finance to the collaborative space of mediation, David Wilson shares his journey

    David’s career began in private practice at Simmons & Simmons in London, Hong Kong and the Middle East, before moving to Goldman Sachs, where he spent 27 years leading compliance, litigation and legal teams across Europe and Asia.

    His work at the crossroads of disputes, negotiation and leadership ultimately led him to explore mediation. After completing his CEDR training, David founded Dominion Street, a practice dedicated to mediation and executive coaching. Today, he combines legal expertise with mediation skills to help professionals resolve disputes early, manage friction productively, and build stronger leaders.

    Find out more about becoming a CEDR-Accredited Mediator: https://www.cedr.com/event/mediator-skills-training/

    💼 Learn more about David Wilson’s transition from global financial services litigation to accredited mediator, and how he now applies mediation skills to leadership, coaching and conflict resolution.

    ⏱️ Episode Overview:

    • David’s career in private practice and at Goldman Sachs

    • Why mediation skills matter in leadership and negotiation

    • The shift from litigation to early conflict resolution

    • How mediation and coaching overlap in building effective leaders

    • The future of mediation in international and corporate contexts

    Watch the video interview here: https://youtu.be/X1Qqq92V2Gs


    #mediation #cedr #conflictresolution

    26 min
  • CEDR & Linklaters Workplace Activism Thought Leadership

    CEDR & Linklaters Workplace Activism Discussion
    00:00 - Introduction
    00:28 - What is workplace/employee activism?
    04:22 - Is workplace/employee activism a new phenomenon?
    05:32 - Is there a heightened expectation around what companies should be doing?
    07:23 - What are some of the factors that encourage employee activism?
    10:47 - How to advise businesses around engaging with this challenging area?
    13:08 - Managers need to be better equipped to deal with grievances before they escalate
    13:56 - The risks of leading with policy
    15:30 - What good can come from engaging positively with workplace activism?
    20:17 - DEI initiatives and how it acts as a catalyst for workplace activism
    21:55 - How can mediation help in instances of workplace grievances?
    23:41 - Listening up is just as important as speaking up
    27:34 - Setting up facilitated discussion sessions
    28:42 - Practical tips for leaders on workplace activism


    Watch the podcast here: https://youtu.be/39vJyjc7srA

    #workplaceactivism #workplace #employment #employees #activism #buisness #mediation #cedr
    © 2024 CEDR Limited - All rights reserved

    34 min
  • How Ombuds Services can help Resolve Organisational Conflict

    This insightful conversation explores the crucial role Ombuds services play in resolving workplace conflicts and how mediator skills are essential in achieving resolution.

    CEDR's Chief Executive, James South speaks with four experts who bring extensive experience from both public and private sectors: Dr Youssoupha Niang, Judit Revesz, James Claxton and Estelle Ghyselinck.
    Contents:
    00:00 - Introduction from CEDR Chief Executive James South
    02:21 - Participant introductions
    14:01 - Why would an organisation invest it's time and resources into setting up an Ombuds Service?
    26:13 - How to measure success of an Ombuds programme?
    30:59 - What is it about the mediation approach or process that makes it work well for an Ombuds service?
    33:06 - What does the typical journey of case look like in an Ombuds Service?
    44:43 - The importance of the mediator skill set for solving disputes
    01:03:31 - Guiding parties through sensitive cases
    01:17:00 - One tip for anybody considering embarking on the Ombuds journey

    You can watch the podcast here on CEDR's YouTube channel: https://youtu.be/oPX2GxzqNQc

    © 2024 CEDR Limited - All rights reserved

    1 hr 21 min
  • CEDR-Accredited Mediator Spotlight - Tony Coveney

    Tony Coveney has spent 43 years as a career investment banker and asset manager, working for some of the worlds leading financial institutions, and is also a CEDR-Accredited Mediator.
    In this video Tony covers:
    00:00 - Intro: Managed conflict is how you get better deals
    00:30 - Why did you want to become a CEDR-Accredited Mediator?
    01:56 - Working on infrastructure projects
    05:26 - Creating safe spaces that allow employees to speak up
    07:06 - The importance of managed conflict
    08:36 - Are conflict engagement skills for managers overlooked?
    11:58 - What are the benefits of the roleplay sessions on the course?
    14:27 - What are your plans for the future?

    You can watch this podcast here:https://youtu.be/qeEocBPrAuM

    © 2024 CEDR Limited - All rights reserved

    17 min
  • CEDR in Conversation with Fraser Simpson - Making 'Speak Up' Human

    Fraser Simpson is Associate General Counsel - Ethics, Governance and Compliance at The Wellcome Trust, a large philanthropic foundation, based in London, that funds science to achieve global health outcomes.
    Part of his role with the Wellcome Trust is building a culture where people feel safe to 'speak up'. In this wide ranging conversation Fraser speaks with CEDR's Head of Marketing Ben Thomson about:
    Video Contents:
    00:00 - Intro
    00:20 - Fraser introduces himself
    01:16 - What do we mean by 'speak up' culture?
    02:26 - How 'speak up' can improve well-being and create a sense of belonging
    03:48 - What are the consequences of getting it wrong and taking a policy led approach
    05:56 - The importance of getting the buy-in from the top
    07:28 - What are some of the barriers to people speaking up
    09:08 - Is there a renewed interest in 'speak up' due to external societal issues
    12:08 - Being proactive in approaching issues
    12:46 - Opportunities that arise as a result of a 'speak up' culture
    13:43 - Speak up should be part of a wider strategy
    15:23 - How do you as part of the legal function work with the 'people' teams in the organisation ?
    16:22 - What can people so straight away to make a difference?
    20:11 - How to make speaking up less intimidating?
    21:52 - Do managers have the practical skills to be able to actualise the principles of speaking up?
    24:18 - The issues associated with raising a grievance
    26:55 - What questions should leaders ask themselves as part of any incitive to implement change?
    28:36 - Final thoughts
    Disputes and dialogue are connected, and forward-thinking organisations are viewing this challenge at a strategic level. Download CEDR's white paper and learn how this applies to the rise of employee activism.
    Download CEDR's White Paper on Employee Activism Here: https://learn.cedr.com/employee-activism

    30 min
  • Eve Pienaar: Trust, Wills & Probate Mediation

    CEDR Mediator Eve Pienaar discusses trusts, wills & probate mediation#
    Video Contents:
    00:00 - Intro
    00:19 - Very often there is a significant imbalance in power
    00:47 - An example of a trust, wills and probate case
    01:06 - A difficult situation for one of the deceased's children
    01:29 - How did the mediator break the deadlock?
    01:57 - The mediation resulted in the restoration of a relationship
    #trusts #trustsexplained #wills #willsexplained
    For more information: https://www.cedr.com/commercial/trusts-wills-probate-mediation/
    © 2024 CEDR Limited - All rights reserved

    3 min
  • Nick Pearson: Insolvency Mediation Case Study

    CEDR Mediator Nick Pearson discusses an insolvency case he was involved with.
    Audio Contents:
    00:00 - Mediation is successful in this field because insolvency practitioners, office holders, liquidators and the like - they don't want to go to court.
    00:38 - Insolvency practitioners are very sceptical by nature, but they are also flexible and open minded.
    00:52 - Directors being sued for preferential payments and misfeasance.
    01:07 - Director hadn't give a reason as to why he wasn't going to be liable financially
    01:22 - The mediator tells the director you have to explain yourself and he produces a lot of new material that hasn't been seen before.
    02:02 - The director provides evidence showing his inability to pay.
    #cedr #disputeresolution #dispute
    For more information, contact CEDR: www.cedr.com
    © 2023 CEDR Limited - All rights reserved

    3 min

About The Better Conflicts Audio Experience

From the publisher's feed

Welcome to the Better Conflicts Audio Experience by CEDR. The name of this channel comes from our vision that "Better Conflicts, Result in Better Outcomes, Leading to a Better World". Here we will…

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