The Better Conflicts Audio Experience

The Better Conflicts Audio Experience

By CEDRBusiness
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The Better Conflicts Audio Experience episodes

  • Tony Allen: Restoring Relations with the NHS

    CEDR Mediator Tony Allen discusses how mediation and the NHS Resolution Scheme can help to restore relations and trust with patients and claimants.

    Video Contents:
    00:00 - People are afraid to be ill again because they've stirred the pot
    00:13 - Rebuilding a relationship
    00:23 - Acknowledging that someone who has been let down, has a voice and the right to be heard
    00:33 - Making sure that steps have taken place to ensure there is no repeat and that lessons have been learned
    #cedr #mediation #clinical #medical

    Watch the video here: https://youtu.be/Anbhh0gyasQ

    1 min
  • Fiona Colquhoun: Commercial Mediation Case

    CEDR Mediator Fiona Colquhoun discusses a commercial mediation case with an independent company that was contracted to provide a number of services at a value of £12 million.
    Video Contents:
    00:00 - Intro
    00:16 - The company buying the services decides to terminate the contract
    00:34 - There was a very poor relationship between the respective lawyers
    01:12 - How did the mediator make an initial breakthrough?
    01:34 - The parties worked better without their lawyers
    02:21 - Dealing with the parties in the dispute directly
    02:48 - Those with the authority get involved in the discussion
    #cedr #disputeresolution # lawyers

    4 min
  • Heather Allen: Process Choices - How to Run a Joint Session

    CEDR Mediator Heather Allen discusses how to run a joint session.
    Video Contents:
    00:00 - Intro
    00:18 - The defendants are usually very flexible on the question of joint meetings and are often guided by the claimant
    00:53 - Joint sessions makes sense from a practical point of view
    01:23 - Discussing with the advisors about a brief introductory meeting
    01:38 - Working with a party that's new to mediation
    To find out more information, visit www.cedr.com

    To watch a video from this podcast, visit here: https://youtu.be/P-yl2xCFG7U

    3 min
  • Neil Goodrum - Workplace Mediation: Rebuilding Dialogue and Collaboration in a Fractured Workplace

    Two senior executives in a national organisation who couldn’t speak to each other. The task faced by CEDR Mediator Neil Goodrum in this workplace mediation.
    Discover the steps taken to resolve this dispute:
    💡 Facilitating dialogue through the mediator
    💡 Bringing the parties together into the same room
    💡 Setting out processes to enable collaborative working in the future
    💡 Putting a periodic review structure in place

    3 min
  • Eve Pienaar: Property Mediation Case: Right of Access Resolution

    00:00 - Intro

    00:12 - A large farm holding has parcelled out it's land
    00:25 - One of the parties does not want their right of way to be used
    00:42 - The legal arguments were explored over the course of multiple joint sessions
    00:54 - The preparation for a property mediation
    01:14 - Having a neutral third party allows the parties to vent and see the matter in a pragmatic way

    View a video of the case study here: https://youtu.be/yofzuoMKoKc

    #cedr #mediation #property #building #disputes

    2 min
  • How to have Conversations about Politically Sensitive Topics: A Conversation with Jess Brandler of Solutions Not Sides

    In this podcast, we look at the question of how people can

    have conversations about politically sensitive and highly emotive topics. 

    CEDR’s Frederick Way, and Susanne Schuler are joined by Jess Brandler, the MD of Solutions Not Sides, an educational charity working with young people to talk about the Israel-Palestine conflict, to understand the methods that they use and how these frameworks can be adapted.

     

    59 min
  • Psychological Safety Webinar Questions

    Susanne Schuler, director of training and consultancy at CEDR, answers your questions posed during a recent psychological safety webinar.

    Including:

    • How do cultural differences impact what people view as rude, acceptable in teams, and how does this impact psychological safety?
    • How do you work with a colleague who is good at their job but who expresses extreme personal views you find abhorrent?
    • How to address instances of hepeating?
    • How to work on creating psychological safety in a predominantly remote team?
    • What is the link between psychological safety and diversity and inclusion? Is one a prerequisite for the other?

      • For more in information on psychological safety please contact CEDR: www.CEDR.com


      13 min
    • Nick Pearson: Navigating Cross Border Disputes

      CEDR Mediator Nick Pearson gives expert advice on how to navigate cross-border disputes.
      Video Contents:
      00:00 - The importance of having senior individuals at a mediation
      00:16 - An American company is suing a Scandinavian corporation
      00:22 - The parties wanted to maintain their working relationship
      00:48 - Devising a solution
      01:44 - The structure of the deal and a plan for the future emerges
      02:15 - Keeping the mediation on track
      #cedr #disputeresolution #dispute
      Watch a video of this podcast here: https://youtu.be/ALrSGvc0YyY

      3 min
    • Tony Allen: Navigating Clinical Negligence Cases

      CEDR Mediator Tony Allen give expert advice on how to navigate clinical negligence cases.
      Video Contents:
      00:00 - The importance of having senior individuals at a mediation
      00:22 - A senior manager from the trust attends the mediation and the family is struck by this
      00:49 - The cathartic nature of clinical negligence cases is highlighted
      01:14 - How the negotiation process started
      01:30 - A different negotiation strategy is suggested by the mediator
      #cedr #mediation #clinical #medical
      Ton find out more about the case, visit https://youtu.be/B5_oBsqwbJ4

      2 min
    • Heather Allen - Benefits of Mutual Chairing in a Family Business Dispute

      CEDR Mediator Heather Allen discusses a dispute in a family run business and how being a neutral chair helped resolve the case.
      Video Contents:
      00:00 - A board with only one non family member
      00:17 - Three generations of the family are involved with the company
      00:30 - Technical changes to the business necessitate the appointment of a new board member
      01:00 - Coaching the parties to have better conversations
      00:57 - The value of the claim and the franchisors demands
      01:16 - Being a neutral chair

      Watch Heather Discuss the case here: https://youtu.be/LZ--8oC3MNM

      #cedr #business #disputes #mediation

      3 min

    About The Better Conflicts Audio Experience

    From the publisher's feed

    Welcome to the Better Conflicts Audio Experience by CEDR. The name of this channel comes from our vision that "Better Conflicts, Result in Better Outcomes, Leading to a Better World". Here we will…

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