The Better Conflicts Audio Experience

The Better Conflicts Audio Experience

By CEDRBusiness
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The Better Conflicts Audio Experience episodes

  • Conflict Engagement Skills for Leaders | Episode 2

    A lot has been written about leadership skills, especially recently.


    However, what is often missing from these works is a leader’s role in managing conflict or emerging conflict situations within an organisation.

    In this podcast series, James South, CEO at CEDR will explore the mediator and conflict engagement skills he utilises every day in his role as a leader.

    “Conflict can enhance relationships if it’s done well.”

    Episode 2 challenges the perception that conflict is always negative, and identifies the three broad categories of conflict that exist within organisations:

    🎯 Task/Business Conflict

    🎯 Process/Structural Conflict
    🎯 Relationship Conflict

    20 min
  • Is Mandatory Mediation a Good Idea?

    Following the Woolf reforms in the late 90s, are we on the precipice of another great wave in the uptake of mediation in the United Kingdom?

    There is increasing support for greater use of mediation from both the judiciary, in particular the Master of the Rolls, Sir Geoffrey Voss and the UK government, who intends to introduce mandatory mediation in all contested claims under £10,000 in the country court in England and Wales.

    However, some within the dispute resolution community are sceptical about mandating a process that inherently relies upon and yields success from being voluntary.

    This podcast, recorded remotely, is a robust exchange of ideas on the issue of whether mandating mediation is a good idea.

    In favour, we have James South, a native New Zealander, CEDR’s CEO and a Mediator and conflict trainer with over 25 years of experience based here in London.

    And, with some not considerable reservations about mandating mediation, a fellow Kiwi, leading international mediator with Brick Court Chambers and Maxwell Mediators, Geoff Sharp.

    For more information about CEDR's view on mandatory mediation, read James Souths' white paper 'Mandatory Mediation - Everything you Need to Know' here.

    44 min
  • The Human Face of a Green Economy | Part 3 - Key to Success

    "The secret to change is to focus all of your energy not on fighting the old, but on building the new." - Socrates

    In this 3 part podcast series, you will learn how mediators can and should play a key role in facilitating a just transition to Net Zero.

    When talking about responsible investment we need to consider both environmental and social project impacts including continuous assessment and management oversight and to engage with local stakeholders in all phases of the project.

    ESG is a serious business case and impossible to manoeuvre without a sophisticated and inclusive negotiation process.

    Part 3 Just Transition – Key to Success


    Mediation can help enable a just transition and ensure that social and economic changes happen peacefully, bringing together people, communities, corporations, civil society and governmental actors.

    This podcast series features:

    - Elise Groulx Diggs, Barrister, Solicitor & Mediator

    - Sussane Schuler, Director of Training & Consultancy at CEDR

    21 min
  • Conflict Engagement Skills for Leaders | Episode 1

    A lot has been written about leadership skills over the years, especially recently.


    However, what is often missing from these works is a leader’s role in managing conflict or emerging conflict situations within an organisation.

    In this podcast series, James South, CEO at CEDR will explore the mediator and conflict engagement skills he utilises every day in his role as a leader.

    Episode one asks the question, ‘Leadership and Conflict Styles, are they the same thing?

    James will also discuss the five approaches a leader can take in managing conflict:

    🎯 Collaboration
    🎯 Accommodation
    🎯 Compromising
    🎯 Competing
    🎯 Avoidance

    29 min
  • The Human Face of a Green Economy | Part 2 - Showing all the Facets

    "The secret to change is to focus all of your energy not on fighting the old, but on building the new." - Socrates

    In this 3 part podcast series, you will learn how mediators can and should play a key role in facilitating a just transition to Net Zero.

    When talking about responsible investment we need to consider both environmental and social project impacts including continuous assessment and management oversight, and to engage with local stakeholders in all phases of the project.

    ESG, is a serious business case and impossible to manoeuvre without a sophisticated and inclusive negotiation process.

    Part 2 Showing all the Facets – Mediation Enables a Guided Negotiation Process

    Social license/ legal licence= engagement/ prevention

    As we dismantle the Global Fossil Fuel Industry (GFF Ecosystem) there will be losers and winners and this is where mediators can play an essential role in building consensus.

    This podcast series features:

    - Elise Groulx Diggs, Barrister, Solicitor & Mediator

    - Sussane Schuler, Director of Training & Consultancy at CEDR

    18 min
  • The Human Face of a Green Economy | Part 2 - A Guided Negotiation Process

    "The secret to change is to focus all of your energy not on fighting the old, but on building the new." - Socrates

    In this 3 part podcast series you will learn how mediators can and should play a key role in facilitating a just transition to Net Zero.

    When talking about responsible investment we need to consider both environmental and social project impacts including continuous assessment and management oversight, and to engage with local stakeholders in all phases of the project.

    ESG, is a serious business case and impossible to manoeuvre without a sophisticated and inclusive negotiation process.

    Part 2 Showing all the facets – Mediation enables a guided negotiation process

    As we dismantle the Global Fossil Fuel Industry (GFF Ecosystem) there will be losers and winners and this is where mediators can play an essential role in building consensus.

    This podcast series features:

    - Elise Groulx Diggs, Barrister, Solicitor & Mediator

    - Sussane Schuler, Director of Training & Consultancy at CEDR

    18 min
  • The Human Face of a Green Economy | Part 1 - Climate Risk Mapping

    "The secret to change is to focus all of your energy not on fighting the old, but on building the new." - Socrates

    In this 3 part podcast series you will learn how mediators can and should play a key role in facilitating a just transition to Net Zero.

    When talking about responsible investment we need to consider both environmental and social project impacts including continuous assessment and management oversight, and to engage with local stakeholders in all phases of the project.

    ESG, is a serious business case and impossible to manoeuvre without a sophisticated and inclusive negotiation process.

    Part 1 Setting the Scene - Climate Risk Mapping

    Mapping the risk

    In this first part you learn about the challenges to build a social contract and the need to achieve a “Social License” through the value of true consent.

    This podcast series features:

    - Elise Groulx Diggs, Barrister, Solicitor & Mediator

    - Sussane Schuler, Director of Training & Consultancy at CEDR

    14 min
  • CEDR and BIICL | Breathing Space Podcast Series | Epiosde 3

    CEDR is proud to partner with the British Institute of International and Comparative Law (BIICL) on a new podcast series on smarter approaches to dispute resolution.

    This series brings together BIICL’s ‘Breathing Space Series’ which aims to help safeguard commercial activity in the wake of the COVID-19 pandemic and CEDR’s vision of ‘Better conflicts, better outcomes leading to a better world’.

    While looking at issues relating to the COVID-19 pandemic, the series will also look at evolving attitudes to dispute resolution, future trends and advice from leading conflict specialists.

    Podcast 3 features:

    • Sapfo Constantatos, Senior Legal Counsel at Standard Chartered Bank
    • Lauren McGuirl, Director of Commercial Disputes, CEDR
    • Guy Pendell, Partner & Head of International Arbitration, CMS
    • Ben Thomson (facilitator), Content Strategist at CEDR
    • In it, they discuss:

      • Practical considerations for parties and lawyers to help with achieving settlement 
      • Relationship preservation
      • Who should be involved in negotiations
      • Role of third parties in negotiations and dispute resolution processes
      • Impact of the pace of proceedings.
      • More information on BIICL’s Breathing Space Series and access to the three Concept Notes can be found here.

        36 min
      • Workplace Mediation Series | EP.06 | Confidentiality Considerations

        This podcast series on Workplace Mediation accompanies ‘CEDR’s Complete Guide to Workplace Mediation’ which can be accessed below. The series will convene leading workplace mediators to provide practical advice on dispute resolution for those responsible for addressing workplace conflict.

        In Episode 6 we spoke to Gillian Caroe and Neil Goodrum about confidentiality within the context of workplace mediation. Specifically, they looked at; the importance of confidentiality in mediation, the mediation agreement, instances where confidentiality can be broken, 'without prejudice' and confidentiality breaches. 

        Gillian Caroe is a leading CEDR Mediator, Trainer and Facilitator. Before becoming a full-time mediator, Gillian had a successful career in international business with one of the world’s top companies. She worked in UK, European and Global roles across a range of business functions in a number of different countries. Neil Goodrum is also a leading CEDR Mediator and Trainer having previously worked as a lawyer, specialising in contract and commercial, partnership, employment, professional negligence, clinical negligence and personal injury cases, having initially dealt with commercial fraud and other serious criminal cases.

        Link to ‘CEDR’s Complete Guide to Workplace Mediation’

        Link to Gillian Caroe’s Bio

        Link to Neil Goodrum's Bio

        32 min
      • CEDR and BIICL | Breathing Space Podcast Series | Epiosde 2

        CEDR is proud to partner with the British Institute of International and Comparative Law (BIICL) on a new podcast series on smarter approaches to dispute resolution.

        This series brings together BIICL’s ‘Breathing Space Series’ which aims to help safeguard commercial activity in the wake of the COVID-19 pandemic and CEDR’s vision of ‘Better conflicts, better outcomes leading to a better world’.

        While looking at issues relating to the COVID-19 pandemic, the series will also look at evolving attitudes to dispute resolution, future trends and advice from leading conflict specialists.

        Podcast 2 features:

        • Helen Dodds, Director of Legal UK and Member of LawTech UK Commercial Dispute Resolution Taskforce
        • Lauren McGuirl, Director of Commercial Disputes, CEDR
        • Sir Wiliam (Bill) Blair, former Judge of London’s Commercial Court, Barrister & Arbitrator 
        • Ben Thomson (facilitator), Content Strategist at CEDR
        • In it, they discuss:

          • Rise in the uptake of formal proceedings following pandemic
          • Realities of going to court 
          • Options open to parties instead of issuing formal proceedings 
          • BIICL advice on supporting contractual relationships
          • Thoughts on Mandatory Mediation
          • More information on BIICL’s Breathing Space Series and access to the three Concept Notes can be found here.

            39 min

          About The Better Conflicts Audio Experience

          From the publisher's feed

          Welcome to the Better Conflicts Audio Experience by CEDR. The name of this channel comes from our vision that "Better Conflicts, Result in Better Outcomes, Leading to a Better World". Here we will…

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