Fire Me Friday

Tuesday we celebrate our 30th year in business. Today we share some of the most important things we have done to continue to be successful. Thank you to our amazing team and community (past and present) for 30 years of AXIS! #axispersonaltrainers #30thanniversary #smallbusiness #gymbusiness #fitnessbusiness

We meet 3 times/year with each team member to check in, discuss goals, progress, etc. Today we're sharing our process, why we don't do standard annual reviews, and how we have continued to improve the experience and value for our team with these meetings.

Who you listen to matters. There are plenty of people out there who will give you advice about your business. Listen to the ones who have done it themselves, who have failed, who have succeeded and who will admit their mistakes and share their lessons learned. 

Please enjoy our first podcast episode that we recorded from a conference. The Vault was a great mix of interesting speakers and interviews with actionable business operations ideas. It gave us the opportunity to get away and work on the business, rather than in the business. 

We have spent the last few weeks implementing and iterating on our AXIS Academy. What started as a one week training program, then a 4 week Academy, has now become 6 weeks of immersion in our culture, systems and standards, all led by our most experienced team members. We are learning to step back and let our leaders lead.

We usually debrief after our team meetings - how did it go? How was our communication? What we thought was effective, positive, etc... today we saved that for our podcast listeners. 

We generally get the whole team together about 3 times per year to discuss the current status of the business, where are, and where we are going. Our meeting this week was truly one of our best. 

Please enjoy this unedited glimpse into the topics we discuss in our team meetings and the strategies we use to improve our business. 

To succeed, you have to put in the work. There are no short cuts. Keep learning everyday. Today we are talking about the AXIS Academy and the path of our continuing education program over 30 years.

Today we discuss a recent conference we attended on gym operations and how we continue to learn best practices and empower our leadership team.

How to communicate is essential - this is one of the most important things for anyone in any field to learn. Understand who you are talking to. A high school locker room is not the same as a top tier personal training facility. 

Clients want privacy and discretion. Create a place where they can feel comfortable and normal. Make everyone from the towel delivery person to the movie star feel special - but not more important than anyone else. Create their utopia where they can focus on themselves and be away from the real world for just a bit.