Firepreneurs

In this episode of the Firepreneurs Podcast, we complete the "Unpacking of the Job Checklist" in the 12th and  final episode of the series, specifically covering “Financials" - This is where we keep score and show our team the results of their hard work. We also give our teams a better understanding of gross profit and production per hour.

In each episode of this series we tackled a piece from the Job Checklist that Bennett and team use at Fire Dawgs, and explain why they include it on the job checklist and ways to utilize it within your company. This is a series of videos that will tackle one of the most important systems and processes in a home services company.

Enjoy!

In this episode of the Firepreneurs Podcast, we resume unpacking the Job Checklist in our 10th episode of the series, specifically “Collecting Payment & Closing Job Tasks" - This is your opportunity to give out a Loyalty Card and review sheet to get more reviews and testimonials for your business. 

In each episode of this series, we are taking a piece from the Job Checklist that Bennett and team use at Fire Dawgs and explain why they include it on the job checklist and ways to utilize it within your company. This is a series of videos that will tackle one of the most important systems and processes in a home services company.

Enjoy!

In this episode of the Firepreneurs Podcast, we resume unpacking the Job Checklist in our 9th episode of the series, specifically “Price Acceptance, Doing the Work, and Wrapping Up the Work" - This is your opportunity to confirm the price, provide a quality positive service experience, and wrapping up the job with the customer. This is where your pros have an opportunity to shine! 

In each episode of this series, we are taking a piece from the Job Checklist that Bennett and team use at Fire Dawgs and explain why they include it on the job checklist and ways to utilize it within your company. This is a series of videos that will tackle one of the most important systems and processes in a home services company.

Enjoy!

In this episode of the Firepreneurs Podcast, we resume unpacking the Job Checklist in our 9th episode of the series, specifically "Walk Around Tasks" - This is your opportunity to continue building customer rapport while getting a clear understanding of the work to be performed so that it is a clean transaction for both parties involved. This type of clear communication, and reviewing the scope of work, will cement an impression of professionalism with the customer. 

Each episode in this series will take a piece from the Job Checklist that Bennett and team use at Fire Dawgs and explain why they include it on the job checklist and ways to utilize it within your company. This is a series of videos that will tackle one of the most important systems and processes in a home services company.

Enjoy!

On this episode of the Firepreneurs Podcast, we have the privilege on interviewing in person Casey Walsh from Stand Up Guys Junk Removal. Casey started in the junk removal business unofficially in 2008 with a beat up truck and a work ethic. Today, that operation has grown into a 31 truck, 11 location business in 6 states on pace to pass the $7M mark in revenue at the end of 2022. 

There is a ton of relatable stories, wisdom, mistakes and much more in this interview with Casey. Look for Casey and Bennett together on stage at JunkCon in North Carolina October 12-14th!

Enjoy the episode!

In this episode of the Firepreneurs Podcast, we resume unpacking the Job Checklist in our 8th episode of the series, specifically "Arrival Tasks" - Using a Spotter, Body Language with the Customer, etc. This is tailored to home services companies, not just junk removal companies, as it pertains to SAFETY! It is also another foundational first impression for the field that should be generated when you are preparing to service the customer. How we greet or engage with customers while performing Safety tasks says a lot about your company. Using "hand signals" conveys a professional operation. We also discuss gathering tools and following steps into the CRM as we move into the "Customer Greeting"

Each episode in this series will take a piece from the Job Checklist that Bennett and team use at Fire Dawgs and explain why they include it on the job checklist and ways to utilize it within your company. This is a series of videos that will tackle one of the most important systems and processes in a home services company.

Enjoy!

In this episode of the Firepreneurs Podcast, we resume unpacking the Job Checklist in our 7th episode of the series, specifically "In Transit Tasks" - This is tailored to home services companies, not just junk removal companies, as it is a foundational first impression for the field that should be generated when you are preparing to service the customer. Additionally, it presents an opportunity for the Leader to LEAD their troop and talk through the upcoming job. In the Fire Service, this is like a Scene Size Up. In Home Services, we call it a Job Size Up!

Each episode in this series will take a piece from the Job Checklist that Bennett and team use at Fire Dawgs and explain why they include it on the job checklist and ways to utilize it within your company. This is a series of videos that will tackle one of the most important systems and processes in a home services company.  

Enjoy!

This week on the Firepreneurs Podcast, Bennett talks to Firepreneur Seth Teagle. Seth is a 22 Year Career Firefighter out of Columbus, Ohio, having recently retired in June of 2022. Seth is a Principal in The Stream Group, which is a Real Estate Investment firm with $185M in Assets Under Management. He is also a Partner in Firehouse Bros, which is an educational platform for firefighters and their families. From his firefighting experience as a Lieutenant to his success as an investor and business leader, Seth is a great example of a Firepreneur. 

Enjoy!

On this episode of the Firepreneurs Podcast, we bring on guest Brian Hegarty. 33 Year Veteran of the Home Services Industry, Brian has endured and thrived in many of the financial crises over the last 3 decades. That type of resiliency gives him a confidence that says "Bring It On" to all this talk of a Recession. Hearing from those who have been there done that is a huge confidence builder for business owners and Firepreneurs who may be in the early stages of building their business, or are nervous about holding onto what they've already built. Brian's authenticity and positive attitude makes this a well timed interview for our audience; however, the lessons he describes in the interview will be applicable for years to come.

Enjoy! 

In this episode of the Firepreneurs Podcast, we resume unpacking the Job Checklist in our fifth episode of the series, specifically how to Implement and Utilize Door Hangers! This is tailored to home services companies, not just junk removal companies, as it is a foundational marketing impression that should be generated when you are out there doing the thing. It falls into Admin & Marketing/Sales processes within F.O.A.M. - If you don't like Boots on the Ground marketing then this may not click with you, but if you're looking to layer on your marketing tiers, then tune in!

Each episode in this series will take a piece from the Job Checklist that Bennett and team use at Fire Dawgs and explain why they include it on the job checklist and ways to utilize it within your company. This is the first in a series of videos that will tackle one of the most important systems and processes in a home services company. 

Enjoy!