I this episode I talk about the power of coaching your employees. Whether they are great employees looking for growth and development or poor performing employee that need direction and training. 

• A Good Communicator
  1. Written, verbal and body language
  2. No matter what method, it must be clear and concise
  3. You must be able to communicate to be an effective leader
  4. Your words and tone of voice can motivate people, to the point of doing great things.
• A strong work ethic (Integrity)
  1. Your team will look for you to support and lead them at all times.
  2. When you employees see you jump in and help them during busy times, you gain respect and commitment from them.
  3. If your employee sense you are not fully committed, they will not follow you.
  4. Your actions will INSPIRE others to work even harder
• Empathy and Humility
  1. Great leaders have an EMPATHETEC management style
  2. They care about their employees more than themselves and are not afraid to show it
  3. Talking to them about their problems (work or personal), understanding their pain or frustration. BE AN EAR TO LISTEN TO YOUR EMPLOYEES
  4. Allow them to have additional time off without penalty
• Delegation and Empowerment
  1. Every good leader know they cannot be successful alone
  2. They must focus on the bigger picture, and let others do the rest
  3. A good leader will delegate work to subordinates to develop them
  4. Provide them with support and gives positive, constructive feedback
  5. Allow them to make mistakes
• Holds Their Team Accountable
  1. It creates a stronger team from many individuals
  2. Employees must know where you stand on standards and performance
  3. Provides for better contribution
  4. Team will understand any consequences for poor work quality

I talk about leaving the US Navy and deciding on a new career path which led me to the hotel industry and my first leadership job in management. 

This episode talks about how leaders must step up and lead our teams into a new era of cleaning and disinfecting our workplaces to make guests and customers feel sage to shop and travel again.

We're all in this together, and together, we will succeed!

In this episode I answer questions from listeners about employees enating to move up and not taking ownership of their development, not adhering to the company dress code and should leaders admit to making mistakes.

Follow me on LinkedIn and Twitter at First Time Leader or email me at [email protected]

This is episode talks about involving others in the decision making process to create a more engaged team. How to be an Inclusive Leader and the approach you take to get a diverse set of ideas from everyone involved. 

On today's podcast we talk Leadership and question we all ask ourselves "Can I be a Leader?"  

In this episode I talk about the top 3 leadership books I've read this year and how I've applied the strategies to my teams. In no particular order -

Extreme Ownership by Jocko Willink and Leif Babin

Creating Magic by Lee Cockerell

Dichotomy of Leadership by Jocko Willink and Leif Babin

These are great books for any new leader or seasoned leader who needs to think differently about their management style.  

In this episode I talk about showing empathy as a leader and understanding how your team members feel and the signs to look for when someone is in distress. 

In today's episode I rant about employee uninforms and how we've gotten so far away from being professional in the service industry.