Kate Mihevc Edwards was training for a half Ironman when her watch read 400. She assumed the Garmin was broken. It wasn't.

It took a year to diagnose. Kate has a rare genetic heart condition that running makes worse, and she went from multiple marathons a year and 5 a.m. track workouts to two slow miles a week, never alone. She's a physical therapist who spent her career building a life around running, and she had to rebuild it without the running.

She's back, and what she does now is called running medicine: a multidisciplinary approach that pulls together physicians, physical therapists, sports dietitians, and sports psychologists around a single athlete. Her clinic, Precision Performance, has two Atlanta-area locations, and most of the people who end up in her office are elite athletes or high-performing CEOs.

This one is for the founder who treats their body as the one asset they never maintain. Kate's take on that is refreshing: she says most type-A entrepreneurs have stressed themselves out about being healthy to the point where the stress itself is the problem. Her advice is to do less, not more.

In this episode:
• What running medicine actually is, and why one practitioner is rarely enough
• The heart condition that ended her competitive running, and what came after
• Why she says between 20% and 80% of runners get injured every year, depending on the study
• Two form cues worth fixing (arm swing and posture), and why you should only change one at a time
• Why where your foot lands matters less than how far in front of you it lands
• Under-fueling as an injury driver, and the link she draws between low carbs and stress fractures
• Strength training as the thing that lets you put more miles on your body
• Why the most comfortable shoe is the right shoe, and why the local running store beats Amazon
• "Count your breaths, not your reps"

Connect with Kate
KateMihevcEdwards.com
[email protected]
App: RunSource
Podcast: Interdisciplinary Case Miles

Got an interesting business and want to be on the show? Email [email protected]

Does your business accept credit cards? It takes 60 seconds to see what you're overpaying on processing. FixMyFees.com

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FixMyFees.com · @fixmyfees

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Nothing in this episode is medical advice. Talk to your doctor before starting or changing an exercise program.

Matt Tait tried to do his own books. It cost him $10,000 at tax time to have someone redo all of it — and that mistake became the reason he started Decimal, an accounting firm that has since served over 1,000 companies in 48 states before he sold it and went all-in on franchising.

In this episode, Matt breaks down the money blind spots that quietly cap growth: why he calls most companies "bank account businesses," why your largest revenue line is often your least profitable, and why he thinks any amount of outstanding accounts receivable is a problem worth confronting.

If you've ever avoided the awkward "you still owe me" conversation with a long-time client, this one's for you.

What we cover:
• The $10,000 bookkeeping lesson that started a company
• "Bank account businesses" — and why $50M companies still run this way
• Tax compliance vs. tax advising vs. strategic business advice (three different jobs)
• The 70% vs. 20% margin story: revenue isn't income
• Why Matt says any AR is bad AR — and how to charge interest without losing the client
• Weekly AR reports as the single habit that changes owner behavior
• The tool stack he puts every client on
• Why he's a great leader and a terrible manager — and hired accordingly
• Fighting for work-life balance, plus a month working from Costa Rica

Have an interesting business? Reach out to be on the show: [email protected]

Keep more. Grow more. Live better.
FixMyFees.com · @fixmyfees

Rebecca Mariolis-Baker started as a hairstylist. She ended up running health and wellness for Groupon, servicing accounts at Target, CVS, Walgreens and Costco along the way. Then at 42 she had her third baby, walked away from the corporate machine, and co-founded a wellness company with her husband — built on a federal farm bill loophole most people still don't know exists.

In this episode she breaks down how she and her husband took the business back from a five-person team, rebuilt it around 30 AI agents, and scaled it without staying up until 2 a.m. debugging their own website. The brand is Urmawm — pronounced "Your Mom," named after the joke she used to torment her teenagers with — and the tagline tells you everything about her approach to stigma: so chill, your mom would approve.

She also gets honest about the double standard. The same mentors who judged her for the smell of weed were doing bumps in the bathroom between trade show meetings.

If you're an entrepreneur who's tired of the crash, curious about AI you can actually deploy, or building something the market isn't ready to say out loud yet — this one's for you.

What we cover:
• Why data beat gut instinct in her career, starting in her 20s
• What actually changes when you swap alcohol for something else
• The amino acid behind urfocus and focus without the 5 p.m. Adderall crash
• How to vet a wellness brand in a "wild west" market before you buy
• Running 30 AI agents without losing the human check-in
• Why joy and awareness can both be true at the same time

Connect with Rebecca
Brand: Urmawm — pronounced "Your Mom"
Email: [email protected]
Products: urfocus · urchill · ursleep · urbalm · Drops of Joy

One more thing: if you catch the "your mom went to college" reference, drop it in the comments. Tavious has a gift for you.

Got an interesting business and want to be on the show? Email [email protected]

Keep more. Grow more. Live better.
FixMyFees.com · @fixmyfees

🎧 Apple Podcasts · Spotify · YouTube

21+. Nothing in this episode is medical advice. Talk to your doctor before starting any supplement.

Most owners open location number two because they're excited. Andy Southwood won't sign a lease until the market has already proven it wants him there.

Andy is the COO of Tooth Club, a UK dental group that's gone from 10 practices to 18 in the two years since he joined — with a call center in Johannesburg, an admin and finance team in Mumbai, and a founder who'd open a new site every week if Andy let him. Their target is 50.

We get into how he actually runs it: the 9am huddle, the WhatsApp group for literally everything, and why he drops a proven dentist into every new location instead of hoping the new hire is as good as the interview. He also breaks down the membership plan that turns one-time patients into predictable monthly revenue, and the hiring problem nobody warns you about — put a department head in too early and they're bored, too late and you're already on your knees doing the job yourself.

Then there's the part most operators skip. Andy schedules his Sunday emails to send Monday morning, on purpose. Because behavior breeds behavior — if the COO is always on, the whole team burns out trying to match him.

Connect with Andy: [email protected]

Want to stop overpaying on merchant processing? → FixMyFees.com
Interesting business owner who wants on the show? → [email protected]

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Most business owners spend money on ads before they've earned the right to.

Stefanie Beach has spent over a decade in ad tech — agency side, ad server, demand side at MediaMath, supply side at PubMatic — before founding The Marketeer Group, a full-service digital media agency. In this episode she breaks down what she actually tells clients when they show up with new cash flow and no plan: where to spend it, what to fix first, and why the answer usually isn't paid media.

We get into the power of the pivot, how to tell a good uncomfortable from a wrong one, why your network is the cheapest lead source you own, and the client lunch that changed how she runs her entire agency.

If you're building something and you're not sure where the next dollar should go, this one's for you.

🔗 CONNECT WITH STEFANIE BEACH
Email: [email protected]
Stefanie Beach Podcast: The Digital Marketeer

💸 ABOUT FIX MY FEES Merchant processing is boring, so we bring on interesting people instead. Every episode, real business owners and operators share what actually worked — while we quietly make sure you're not overpaying to accept payments.

Most businesses are. We'll show you for free. 👉 FixMyFees.com

Want to be a guest? [email protected]

🎧 LISTEN EVERYWHERE Apple Podcasts · Spotify · YouTube

📲 @fixmyfees

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Cats can fall from heights that would kill another animal, and heal from things that would kill another animal. Becky Chambers thinks that's because they purr — and she's spent 25 years trying to give people the same thing.

She spent about 30 years sick. Doctors told her it looked like she wouldn't make it out of her 30s. She's in her 60s now, has written six books, and runs a company built around whole body vibration.

Tavious sits down with Becky to talk about what it actually is, why she says 10 minutes matters more than an hour, and the part most entrepreneurs skip — you can run a company at 60 hours a week and still be the most neglected asset in it.

We also get into the harder business question: how do you sell something in a market where nobody trusts doctors, nobody trusts the government, and nobody trusts the alternatives either?

Chapters
00:00 Why a merchant processing podcast is talking about health
02:02 "It looked like I was going to die in my 30s"
03:20 Finding whole body vibration 25 years ago
04:37 Selling in a market that trusts nothing
07:22 What whole body vibration actually is
08:00 The 10-minute case, and putting a plate in the office
09:50 Can you work while you use it?
10:34 The machine she had to label "This is not a scale"
12:36 Why people wait until they're desperate
13:50 The purring cat theory
15:41 What's happening in your muscles and your brain
17:55 Desk neck, phone neck, and lower back pain
19:42 What her customer survey found
21:00 Who should NOT use vibration
22:15 Where to start your own research
25:17 Life outside the mission

Find Becky
Website: bcvibranthealth.com
Books: Whole Body Vibration: The Future of Good Health (2nd edition)
Podcast: Good Vibes with Becky Chambers

Want on the show?
If you run an interesting business, email Tavious: [email protected]

Fix My Fees helps business owners keep more of what they earn. Merchant processing is boring, so we bring on people who aren't.
FixMyFees.com · @fixmyfees

Keep more. Grow more. Live better.

This conversation is for information and entertainment only and is not medical advice. Becky discusses contraindications around the 21:00 mark — talk to your own doctor before starting anything new.

Most business owners are burning their ad budget fighting over the same 3% of people who are ready to buy today. Geoey Cook has been doing this since 1996 — and he says the money is in the traffic everyone else ignores.

Geoey runs SmartMarketer.net, a data-as-a-service firm that identifies the anonymous visitors already coming to your site. In this episode he walks through the exact 3-part campaign structure he'd build for a business like ours, why most ads are supposed to fail, and how to vet a marketing agency without getting burned.

CHAPTERS
00:00 – Why merchant services is boring (and this isn't)
01:05 – A vending machine at 6, a vending business at 10
02:26 – Building websites when nobody knew what a website was
03:52 – The dot-com crash, a brand new mortgage, and no job
04:51 – The part of the work he still can't stop smiling about
06:32 – How to vet a marketing agency without getting burned
07:42 – The one-word answer that should make you run
09:39 – Which channel should you actually start with?
11:13 – $10 a day for 10 days vs. $100 tomorrow
13:10 – The 3-part campaign, built live for Fix My Fees
15:01 – "Buy my product": the mistake almost everyone makes
16:24 – Writing to the pain point instead of the pitch
18:37 – Why 3-cent clicks beat $300 leads
21:04 – Starting at follow-up instead of ending there
23:28 – How people actually research and buy now
27:42 – Dirt bikes, national forest, and the value of silence
30:02 – Honeycrisp apples with peanut butter
32:52 – What SmartMarketer actually does

CONNECT WITH GEOEY
SmartMarketer.net

ABOUT FIX MY FEES
Host Tavious Washington talks to founders, operators and experts about what actually works in business — and helps merchants stop overpaying on credit card processing along the way. Keep more. Grow more. Live better.

Want to be a guest? [email protected]
FixMyFees.com · @fixmyfees

Most business owners think they're building something sellable. Then a buyer asks for the paperwork.

Travis Townsend has spent 23 years in mergers and acquisitions — seven at one of the top firms in the world, sixteen running his own. He's watched deals collapse over contracts that were never signed, patents that were never assigned, and a "genius" developer who technically still owned the product.

In this episode he breaks down what buyers actually look for during diligence, when to bring a lawyer in (hint: earlier than you think), why he turns away clients he'd make more money from than they would, and how he built a firm that doesn't grind people into dust to get deals closed.

What you'll learn:
• The formalities that make or break an acquisition
• Why 45% of your revenue with no contract behind it is a dealbreaker
• How to vet a lawyer — the questions to ask and what to watch for
• Where AI helps and where it quietly costs you
• Work-life integration over work-life balance

Timestamps
00:00 Intro
01:11 The playground fights that made him a lawyer
05:29 23 years in M&A, big law to his own firm
07:22 Lawyers and finance: the trust problem
11:11 The clients he sends away on purpose
13:00 What kills a sale before it starts
14:46 The employee who might own your product
16:09 Why your legal bill is 3x your friend's
18:56 When to bring a lawyer in
20:42 Protecting IP before it costs you
22:13 Is AI replacing lawyers?
25:45 How to pick the right attorney
30:32 Work-life integration
39:47 How to reach Travis

Connect with Travis Townsend
Townsend Lockett — townsendlockett.com
[email protected]

Fix My Fees Podcast
Merchant processing is boring. The people we bring on aren't.
FixMyFees.com · @fixmyfees

Want to be a guest? [email protected]

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34 of 35 sales reps walked out the same day. Charlie Van Derven was one of them — and that walkout kicked off a 30-year run in marketing that took him from a Duluth startup with 11 employees to running his own fractional CMO firm in financial services.

In this episode, Charlie breaks down why financial services ranks as the 4th least-trusted industry in America (behind elected officials, car sales, and advertisers), what actually separates a $5K/month fractional CMO from a $250K/year CMO hire, and the four-step business development process he uses with every client. He also explains why he refuses to start an engagement over Zoom — and what he looks for the second he walks into a prospect's conference room.

If you've ever felt like you're throwing money at marketing without knowing what's working, this one's for you.

In this episode:
• Why a narrow niche beats a big audience every time
• The Gallup number that explains the trust problem in finance
• FCMO vs. CMO vs. agency — how to know which one you can afford
• What a bookshelf full of sales books tells a prospect about you
• The 4 steps of business development: ICP → audience → nurture → conversion
• Why your email list is the only network you actually own
• How compliance keeps competitors out (and why that's good news)

Chapters
00:00 – Intro
01:31 – Different, not louder
02:52 – The 4th least trusted industry in America
06:30 – 34 of 35 reps quit
09:20 – Starting Social Advisors from a cleared-out bedroom
11:36 – FCMO vs. CMO: the $250K difference
15:08 – Why every engagement starts with a handshake
17:14 – Two regulators, two sets of rules
20:08 – Early AI adoption and the tools worth watching
24:16 – The 4 steps of business development
28:02 – Rented network vs. owned network
28:49 – 4:30am beach walks and 12-hour days
34:07 – What's next

Connect with Charlie:
LinkedIn: linkedin.com/in/charlievanderven
Website: social-advisors.com
Podcast: RIA Collective — riacollective.com

Want to be a guest? Email Tavious at [email protected]

Fix My Fees — merchant processing is boring, so we bring on interesting business owners instead.
FixMyFees.com · @fixmyfees

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In high school, Dan Salganik spray-painted "free hugs" t-shirts and sold them to a hundred classmates. He charged way too little. He'd tell you that himself.

Today his agency, VisualFizz, has Fortune 500 brands and companies doing billions a year on the roster — while charging a fraction of what the big shops do. In between there was a layoff, a one-way ticket to Southeast Asia, and a first client landed in nine days from 3 a.m. calls on a rooftop in Vietnam.

But the part most agency owners need to hear is what happened after. Most service businesses run on a teeter-totter: land a whale, hire fast, lose the whale, lay people off. Repeat. Dan built VisualFizz so that board barely moves. Nearly ten years in, he's never made a layoff over economics or his own bad forecast.

In this episode, Tavious and Dan get into:

• The teeter-totter theory of hiring — and how recurring revenue plus a contract bench keeps it steady
• Why Dan refuses to fight price wars with AI-built agencies, and why those clients call him back in three months
• How a small, nimble team eats the lunch of $40M agencies
• Niche down or stay broad — and how to pick a vertical you won't hate in five years
• Using AI as an operator, not a shortcut: proposals, reporting, and knowing where it lies to you
• How Dan documented a nine-month injury well enough that a new doctor finally solved it
• Real boundaries: handing your wife the phone, and why the grind isn't your personality

Connect with Dan:
visualfizz.com | [email protected] | LinkedIn: Dan Salganik

Fix My Fees is the podcast where merchant processing is so boring, we bring on interesting people instead — entrepreneurs sharing the tactics, strategies, and hard lessons that actually move a business.

Own a business and think you're doing something different? Come on the show. Email Tavious at [email protected]

Paying too much to process payments? Find out at FixMyFees.com

Subscribe for new episodes every week.

Keep more. Grow more. Live better.
FixMyFees.com · @fixmyfees