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Fix Your Broken Delivery Engine: A Case Study in AI Creativity, Agile and Vendor Management
A company spends $10M over two years on a critical software product, but after firing one vendor and hiring a second, they still have nothing to show for it. This case study details the 5-step action plan used to rescue a failing project, restore internal credibility, and get product delivery back on track. From revamping the product roadmap and redefining vendor contracts to empowering a true product owner, this episode is a masterclass in turning around a high-stakes technology transformation. Discover how to shift from analysis paralysis to momentum and learn why strategy is meaningless without an execution engine you can trust. We also uncover how the team found a surprise opportunity to build new AI products by leveraging decades of institutional data they already had.
In this episode:
-
How to create a living technology and product roadmap that aligns both business stakeholders and frontline users.
-
The critical shift from project management (Gantt charts and deliverables) to product management (business outcomes and priorities).
-
Actionable strategies for vendor governance, including tying payment milestones to the delivery of working software.
-
Using incremental delivery and weekly demos to catch misunderstandings early and de-risk the development process.
-
How to move from "analysis paralysis" to action by designing small experiments to test new AI product ideas.
Unlock the full potential of your product team with Integral's player coaches, experts in lean, human-centered design. Visit integral.io/convergence for a free Product Success Lab workshop to gain clarity and confidence in tackling any product design or engineering challenge.
Subscribe to the Convergence podcast wherever you get podcasts including video episodes to get updated on the other crucial conversations that we'll post on YouTube at youtube.com/@convergencefmpodcast
Learn something? Give us a 5 star review and like the podcast on YouTube. It's how we grow.
Follow the Pod
Linkedin: https://www.linkedin.com/company/convergence-podcast/
X: https://twitter.com/podconvergence
Instagram: @podconvergence
View all episodes
By Ashok Sivanand
4.9
1919 ratings
A company spends $10M over two years on a critical software product, but after firing one vendor and hiring a second, they still have nothing to show for it. This case study details the 5-step action plan used to rescue a failing project, restore internal credibility, and get product delivery back on track. From revamping the product roadmap and redefining vendor contracts to empowering a true product owner, this episode is a masterclass in turning around a high-stakes technology transformation. Discover how to shift from analysis paralysis to momentum and learn why strategy is meaningless without an execution engine you can trust. We also uncover how the team found a surprise opportunity to build new AI products by leveraging decades of institutional data they already had.
In this episode:
-
How to create a living technology and product roadmap that aligns both business stakeholders and frontline users.
-
The critical shift from project management (Gantt charts and deliverables) to product management (business outcomes and priorities).
-
Actionable strategies for vendor governance, including tying payment milestones to the delivery of working software.
-
Using incremental delivery and weekly demos to catch misunderstandings early and de-risk the development process.
-
How to move from "analysis paralysis" to action by designing small experiments to test new AI product ideas.
Unlock the full potential of your product team with Integral's player coaches, experts in lean, human-centered design. Visit integral.io/convergence for a free Product Success Lab workshop to gain clarity and confidence in tackling any product design or engineering challenge.
Subscribe to the Convergence podcast wherever you get podcasts including video episodes to get updated on the other crucial conversations that we'll post on YouTube at youtube.com/@convergencefmpodcast
Learn something? Give us a 5 star review and like the podcast on YouTube. It's how we grow.
Follow the Pod
Linkedin: https://www.linkedin.com/company/convergence-podcast/
X: https://twitter.com/podconvergence
Instagram: @podconvergence
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