Make 2026 run smoother behind the scenes

Behind every calm, resident-focused service there is usually a slightly boring truth: decent systems. When rotas, suppliers, communication and basic processes are clunky, everything feels harder – for you, for your team, and for residents.

This week is about sharpening the “engine room” of your service so that 2026 feels smoother, not more chaotic. You don’t need to redesign everything. You just need to make a few smart adjustments that increase flow and reduce friction.