Good Vibes Leadership with Bernadette Smith

Flight

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I got terrible customer service from someone in a membership role. Sixty seconds in, it felt personal. I was activated and I walked out the door. No escalation, no manager, no last word. Just flight. In this episode, I unpack what happened, why I'd do it the same way again, and what it taught me about the difference between defaulting and deciding.

Takeaways:

  • Know your default: Fight, flight, freeze, fawn. We all have one. Most of us have never named it.
  • Naming it is the work: You can't make a choice about a pattern you haven't identified.
  • Flight isn't weakness: Sometimes protecting your peace is the most strategic move you can make.
  • Default vs. decision: There's a meaningful difference between reacting from pattern and choosing deliberately.

    • Connect with Me

    The Newsletter: This week in the newsletter, I wrote about knowing your default stress response and why flight over fight might be the most strategic choice you make all week. Subscribe to the 5 Things Newsletter here.

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    Good Vibes Leadership with Bernadette SmithBy Bernadette Smith