Flip Flops & People Ops (w/ Christie Hoffman)

Hey everyone, In today's episode, I'm giving you a major update...

I will no longer be working at Workleap!

I'll be leaving Flip Flops and People Ops in the hands of the Workleap team, but I wanted to take this chance to thank everyone who has made this podcast what it is today ❤️

I've thoroughly enjoyed my time as the host of Flip Flops and People Ops and hope for the best for all my colleagues I'll be leaving.

Thanks to you guys once again for all of your support, kind messages and engagement!

Feel free to reach out to me through my LinkedIn below 👇

Follow Christie Hoffman (Host) on Linkedin, TikTok, and  Instagram, and don't forget to subscribe to the show for the latest content!

Hey everyone! Ever found yourself eagerly splurging on a shiny new tool, only to watch it crash and burn? The rollout was a disaster, you're left with a gaping hole in your wallet, and worst of all, nobody seems to give a darn about the tool, rendering it useless. But fear not! Tune into today's episode to find out how to PROPERLY shop for AND assess HR Tech.

Key Topics:

• Why you SHOULD survey employees and people managers to find problem statements
• Turning problem statements into a shopping list of features
• How to avoid time-wasting demos
• When to walk away from a tool that isn't fitting your needs
• What to do if you pick the wrong tool

Follow Christie Hoffman (Host) on Linkedin, TikTok, and  Instagram, and don't forget to subscribe to the show for the latest content!

P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!

Welcome to today's episode! I'll be diving into a common mistake made when bringing on a new team member. We've all experienced the disruption that comes with integrating a new hire, even when their skills align with expectations. But what often gets overlooked is the impact on team dynamics. In my view, the key to avoiding this disruption is straightforward: inclusion. 

However, there's much more to this concept than meets the eye, particularly when it comes to fostering employee engagement. Join me as we explore the importance of inclusion in creating cohesive and productive teams.

Key points:

• Talk to the team BEFORE hiring a new member
• The major pitfalls in most hiring processes
• How asking the team can save your company money!

Resources Mentioned:

•  Open-ended questions for hard and soft skills: https://docs.google.com/document/d/1VTBA3hq929hNcRJ9JKInAGGRDypcmn-KFVfSXRKOkKo/edit?usp=sharing

Follow Christie Hoffman (Host) on Linkedin, TikTok, and  Instagram, and don't forget to subscribe to the show for the latest content!

P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!

Hey everyone! In today's episode, we discuss the mutually beneficial alliance of HR and IT! These two departments often share a lot in common in terms of workplace habits and struggles, as well as similar day-to-day tasks. But for some reason, there's still a big disconnect between these departments in most companies, and that DOESN'T have to be the case! 

Join me as I cover the benefits of teaming up with the IT department to maximize employee engagement!

Key points:

• The things HR and IT have in common
• HR and IT should be helping each other!
• IT can help to solve disengagement

Resources:

• https://workleap.com/ 
• Bigger Better Bolder Podcast with Shaun Bourque:  https://podcasts.apple.com/ca/podcast/bigger-better-bolder-it-podcast/id1705083039

Follow Christie Hoffman (Host) on Linkedin, TikTok, and  Instagram, and don't forget to subscribe to the show for the latest content!

P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!

Hey everyone! In today's episode, we're diving deep into a crucial topic that's often clouded by HR buzzwords: understanding the differences between Employee Satisfaction, Employee Experience, and Employee Engagement.

Why is this important? Knowing these distinctions is key to solving the disengagement puzzle in the workplace. 
This episode is a must-listen for anyone looking to gain respect from CEOs, improve employee relations, and finally end those sleepless nights worrying about your engagement strategy. Remember, understanding these concepts is not just about improving numbers; it's about genuinely improving the lives of your employees and, in turn, the success of your business!

Key Points:

• Definitions: Satisfaction vs Engagement
• Common misconceptions (Being satisfied but not engaged, or vice versa — being engaged but not satisfied).
• Why do we overfocus on satisfaction and how can we balance this with enhancing the employee experience?
• How do you correct someone who misuses a term when talking about what YOU'RE doing?
• Why you're not crazy.

Resources mentioned:

• LinkedIn Post: https://www.linkedin.com/posts/christiehoffman 

Follow Christie Hoffman (Host) on Linkedin, TikTok, and  Instagram, and don’t forget to subscribe to the show for the latest content!

Hey everyone! In today's episode, we're diving deep into a crucial topic that's often clouded by HR buzzwords: understanding the differences between Employee Satisfaction, Employee Experience, and Employee Engagement.

Why is this important? Knowing these distinctions is key to solving the disengagement puzzle in the workplace. 

This episode is a must-listen for anyone looking to gain respect from CEOs, improve employee relations, and finally end those sleepless nights worrying about your engagement strategy. Remember, understanding these concepts is not just about improving numbers; it's about genuinely improving the lives of your employees and, in turn, the success of your business!

Key Points:

• Definitions: Satisfaction vs Engagement
• Common misconceptions (Being satisfied but not engaged, or vice versa — being engaged but not satisfied).
• Why do we overfocus on satisfaction and how can we balance this with enhancing the employee experience?
• How to correct someone who misuses a term when talking about what YOU'RE doing?
• Why you're not crazy.

Resources mentioned:

- Join my community, the Engagement Academy!: https://www.linkedin.com/groups/14306857/

- LinkedIn POst: https://www.linkedin.com/posts/christiehoffman

Follow Christie Hoffman (Host) on Instagram, TikTok, and Linkedin, and don't forget to subscribe to the show for the latest content. 

- https://www.tiktok.com/@corporatechri... 

- https://www.instagram.com/corporatech... 

- https://www.linkedin.com/in/christieh... 

- https://pingboard.com/peopleops

- workleap.com

Follow Christie Hoffman (Host) on Instagram, TikTok, and Linkedin, and don't forget to subscribe to the show for the latest content!

P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!

 Pingboard has been acquired by Workleap!  🎉 This isn't just big news for me – it's huge for YOU too! Say hello to a more comprehensive, more dynamic platform that's all about revolutionizing your employee experience!

I'm bursting with excitement to share this game-changing update with you. While I'm currently navigating the exhilarating process of onboarding and immersing myself in the awesomeness of my new team, I promise I'll be back behind the mic before you know it!

In the meantime, let's take a little trip back to move forward. 🚀 Join me on this journey as we gear up for an absolutely epic year ahead, filled to the brim with insightful content that's tailor-made to empower YOU in the world of HR and People Ops. Together, we're about to embark on something truly extraordinary – so buckle up, because the adventure is just beginning! 🌈✨

Stay tuned for more updates, and remember, the best is yet to come! 💫

Key topics:

• I'm onboarding as a new employee, how meta! 
• This new company Workleap is LEGIT... 
• Pingboard is not dead, just absorbed
• HR is evolving fast -exciting to see new tech being developed

Resources mentioned:

- Join my community, the Engagement Academy!: https://www.linkedin.com/groups/14306857/

Follow Christie Hoffman (Host) on Instagram, TikTok, and Linkedin, and don't forget to subscribe to the show for the latest content!

P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!

In today's episode, I'm thrilled to bring you a replay of a dynamic LinkedIn Live session where I delve into the art of mobilizing your leadership team and managers to cultivate a highly productive, connected, and ENGAGED workforce.

This episode is a deep dive into harnessing your executive influence to produce engagement within your team to unbelievable levels in 2024. Get ready to unlock invaluable insights that will empower you to lead with finesse and elevate your team's engagement and productivity to new heights

Key topics:

• The reason your leaders don't value engagement
• How to get your executive to listen to you
• The tough reality of working in HR
• What are the knock-on effects of neglecting HR?

Resources mentioned:

Link to watch replay: https://www.linkedin.com/events/executivebuy-in-gettingleadersh7135722305950773248/comments/

Join my community, the Engagement Academy! https://www.linkedin.com/groups/14306857/

Follow Christie Hoffman (Host) on Instagram, TikTok, and Linkedin, and don't forget to subscribe to the show for the latest content!

P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!

In today's episode, we spoke about how HR and People Ops are often mistakenly mislabeled as a business cost center. This simply means, “You cost us money, you don’t bring in money.” 

But hold up – let's dive deeper, shall we?

Sure, sales, marketing, and engineering get all the glory for their direct link to revenue. Closing deals, engaging customers, running those flashy marketing campaigns—yeah, they're the stars. But, don't overlook the unsung heroes!

This episode explains why HR is the Ultimate profit center, and how to reframe to your CEO how to buy into this thinking!

HR's got a pivotal role in staffing, motivating, and keeping those superstar teams thriving. And guess what? Investing in HR isn't just a feel-good move—it's a money-maker! Picture this: tools for an epic employee experience, top-notch coaching for managers, educational events, and savvy consultants. That's the secret sauce to a company's financial triumph. So, join us as we unravel the power of investing in HR—because trust me, it's a game-changer!

Key topics:

• Invest in a training manager and train your managers!
• How maintaining HR provides additional profit
• How to get your manager to value HR
• Why is HR so important to the company culture and growth

Resources mentioned:

• HR post on LinkedIn: https://www.linkedin.com/feed/update/urn:li:activity:7137867382345134080/
• The no. 1 way to drive engagement!: https://youtu.be/p6Dq-HziBAQ?feature=sharedhttps://youtu.be/p6Dq-HziBAQ?feature=shared
• Confronting CEO objections to surveys: https://youtu.be/ucbUi75E4wg?feature=shared
• How to deal with question overload: https://youtu.be/Kj7z0rIsOX4?feature=shared
• Survey Strategy basics: https://youtu.be/h0UcEVvasCg?feature=shared

Join my community, Engagement Academy! https://www.linkedin.com/groups/14306857/

Follow Christie Hoffman (Host) on Instagram, TikTok, and Linkedin, and don't forget to subscribe to the show for the latest content!

P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!

In today's episode, we talked about how neglecting your company's culture could seriously mess with its long-term success and, hold onto your seat, even affect the bottom line! But fear not, Zein dropped some easily actionable strategies to make sure your company's philosophy and culture always take the spotlight, securing that long-term success we're all after.

Seriously, this episode is a goldmine for anyone wanting to keep their business on the up and up. Zein's strategies are like a secret weapon to shield your company's values and culture, ensuring they stay the beating heart of your success story.

 Because when you do, magic happens! Employees are happier, the company thrives, and success becomes a given. You won't want to miss out on these insider tips – they're a total game-changer!

Key Topics: 

• The importance of establishing culture early on
• Why does your workplace culture matter?
• Solutions to poor culture habits and ways to change broken workplace culture
• Your values should align with your employees' values

Resources mentioned:

• https://www.systemsofharmony.com/
• Radical Candor - https://www.amazon.co.uk/Radical-Candor-What-Want-Saying/dp/1509845356
• Fierce conversations - https://www.amazon.co.uk/Fierce-Conversations-Achieving-success-conversation/dp/0349417369
• Zein's LinkedIn - https://www.linkedin.com/in/zeinnemri/

Join my community, Engagement Academy! https://www.linkedin.com/groups/14306857/

Follow Christie Hoffman (Host) on Instagram, TikTok, and Linkedin, and don't forget to subscribe to the show for the latest content!

P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!