Episode 261: Boaz Maor discusses his experience starting a brand new role.

⏱️ Timestamps:

00:00:00 - Intro

00:01:14 - Why NPS matters more than you think

00:02:59 - The mission to fix healthcare

00:03:34 - Capitalism meets chaos in U.S. healthcare

00:10:15 - Making routine care truly affordable

00:16:09 - The three layers of customers

00:30:04 - Rethinking NPS for complex models

00:36:14 - Finding your fit in customer success

00:42:16 - Careers built on curiosity and connections

📺 Lifetime Value: Your Destination for GTM content

Website: https://www.lifetimevaluemedia.com

🤝 Connect with the hosts:

Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung

JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/

Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/

👋 Connect with Boaz Maor:

Boaz's LinkedIn: https://www.linkedin.com/in/boaz-s-maor-84810b/