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Floatbot AI Voicebot Guide-What is Voicebot ?What is Voicebot AI? How does voice bot work?
Types of Voicebot :
A. Conversational AI Voicebot Integrated with Contact Center for Inbound and Outbound call automation
B. WhatsApp Voicebot
C. Chatbot with Voice AI
D. Voice AI-based Smart assistants
Voicebot integrated with a contact center for Inbound and Outbound call automation :
AI Voice chatbot integrated with the contact center uses AI based 2-way conversational voice as a medium to communicate with the customer. It can automate inbound and outbound calls without any human intervention. It can also transfer the call to a human agent upon customer’s request or book an appointment with them.
Chatbot with Voice AI :
Chatbot with voice AI is a chatbot that can accept voice as input. The user can use the microphone option available to ask their queries and the bot can reply in chat+/voice form as required by the user. Floatbot allows voice based input with streaming. Benefit of Chatbot is it can act as Voice AI based virtual assistant and can give reply in chat based rich-format as well as voice.
Voice AI-based Smart Assistants :
Voice AI-based smart assistants work purely with voice. The response from this bot is always voice-based. Amazon Echo and Google Homes are examples of Voice AI-based Smart Assistants. The introduction of such voice AI-based assistants extended the reach of communication that was limited to mobile devices once. Bot developed in Floatbot platform can real-time integrate with smart assistants such as Amazon echo and Google Home.
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By adiaTypes of Voicebot :
A. Conversational AI Voicebot Integrated with Contact Center for Inbound and Outbound call automation
B. WhatsApp Voicebot
C. Chatbot with Voice AI
D. Voice AI-based Smart assistants
Voicebot integrated with a contact center for Inbound and Outbound call automation :
AI Voice chatbot integrated with the contact center uses AI based 2-way conversational voice as a medium to communicate with the customer. It can automate inbound and outbound calls without any human intervention. It can also transfer the call to a human agent upon customer’s request or book an appointment with them.
Chatbot with Voice AI :
Chatbot with voice AI is a chatbot that can accept voice as input. The user can use the microphone option available to ask their queries and the bot can reply in chat+/voice form as required by the user. Floatbot allows voice based input with streaming. Benefit of Chatbot is it can act as Voice AI based virtual assistant and can give reply in chat based rich-format as well as voice.
Voice AI-based Smart Assistants :
Voice AI-based smart assistants work purely with voice. The response from this bot is always voice-based. Amazon Echo and Google Homes are examples of Voice AI-based Smart Assistants. The introduction of such voice AI-based assistants extended the reach of communication that was limited to mobile devices once. Bot developed in Floatbot platform can real-time integrate with smart assistants such as Amazon echo and Google Home.