Floatbot always focused on enhancing Customer Support through our smart conversational AI-based Chatbots and Voicebots. The bot build on the Floatbot platform is truly omnichannel – chatbot on chat channels and voicebot on a voice channel. The bot is pre-trained with 1000s of Contextual AI rules, so the bot can switch from voice channel to chat without losing the context. If you want to know more about our Voicebot/Chatbot and how your business can leverage it to enrich your CX, connect with us kindly see our website https://floatbot.ai.