Floor Notes

Floor Notes

By Muhammad Jawad, CPM®, MRICSBusinessManagement
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Floor Notes episodes

  • Part 2: The Building Isn't The Product. The Operations Are

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    The Mechanics 

    The five systems you never see until you live there.

    Cooling. Lifts. Cleaning. Security. And the one nobody names, whether a problem reported on Thursday is fixed, or still sitting in a queue on Tuesday. None of it shows when you walk through. All of it decides how the building actually feels to live in.

    #FloorNotes #PropertyManagement #RealEstate #AssetManagement #FacilitiesManagement

    Three Levels Deep is on the real practice of real estate, property, and asset management. Every episode takes one topic and moves you through three levels: 


    Know it, Apply it, Advise on it.


    If this episode gave you something useful, follow the show so the next topic finds you automatically.


    Connect and follow:

    LinkedIn: https://www.linkedin.com/company/floor-notes/?viewAsMember=true
    Instagram: https://www.instagram.com/floornotes_with_mj/
    Facebook: https://www.facebook.com/profile.php?id=61591711942641
    Website: https://floornotes.co/


    Have a topic you want covered, or a real question from the field? Send it across. The strongest episodes start with real questions.


    #RealEstate #PropertyManagement #AssetManagement #ThreeLevelsDeep

    4 min
  • Part 1: The Building Isn't The Product. The Operations Are.

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    Surface Read - The part the brochure leaves out.


    The industry markets buildings. Tenants experience operations. Investors get paid on the difference between the two. This week’s subject, the part of real estate that decides whether an asset performs or simply exists.


    Three Levels Deep is on the real practice of real estate, property, and asset management. Every episode takes one topic and moves you through three levels: 


    Know it, Apply it, Advise on it.


    If this episode gave you something useful, follow the show so the next topic finds you automatically.


    Connect and follow:

    LinkedIn: https://www.linkedin.com/company/floor-notes/?viewAsMember=true
    Instagram: https://www.instagram.com/floornotes_with_mj/
    Facebook: https://www.facebook.com/profile.php?id=61591711942641
    Website: https://floornotes.co/


    Have a topic you want covered, or a real question from the field? Send it across. The strongest episodes start with real questions.


    #RealEstate #PropertyManagement #AssetManagement #ThreeLevelsDeep

    4 min
  • What Floor Notes Is.

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    Not a course. Not a programme. Not another property page chasing views.

    In this episode, Jawad explains what Floor Notes actually is: a working journal from fifteen years in property, leasing, and asset work, and how every topic gets read three levels deep.

    The first level is the surface read: what the topic is, in plain terms. The second is the mechanics: how it actually works underneath. The third is the operator view: what experienced people see when they look at the same thing twice.

    Three reads. Same topic. Different depth. That is the discipline the whole series runs on.

    Floor Notes. Three levels deep.

    Three Levels Deep is on the real practice of real estate, property, and asset management. Every episode takes one topic and moves you through three levels: 


    Know it, Apply it, Advise on it.


    If this episode gave you something useful, follow the show so the next topic finds you automatically.


    Connect and follow:

    LinkedIn: https://www.linkedin.com/company/floor-notes/?viewAsMember=true
    Instagram: https://www.instagram.com/floornotes_with_mj/
    Facebook: https://www.facebook.com/profile.php?id=61591711942641
    Website: https://floornotes.co/


    Have a topic you want covered, or a real question from the field? Send it across. The strongest episodes start with real questions.


    #RealEstate #PropertyManagement #AssetManagement #ThreeLevelsDeep

    2 min
  • Most Property Content Is Broken | The Floor Notes Manifesto

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    The textbook tells you what should happen. The war story tells you what went wrong. Neither tells you how the work actually gets done.

    In this opening episode, Jawad explains why Floor Notes exists, where it sits between the textbooks and the war stories, and what reading a topic three levels deep actually means: the surface read, the mechanics, and how operators call it.

    This is for the people in the work. The manager handed a building. The owner reading a budget for the first time. The analyst trying to make a yield make sense.

    Floor Notes. Three levels deep.

    Three Levels Deep is on the real practice of real estate, property, and asset management. Every episode takes one topic and moves you through three levels: 


    Know it, Apply it, Advise on it.


    If this episode gave you something useful, follow the show so the next topic finds you automatically.


    Connect and follow:

    LinkedIn: https://www.linkedin.com/company/floor-notes/?viewAsMember=true
    Instagram: https://www.instagram.com/floornotes_with_mj/
    Facebook: https://www.facebook.com/profile.php?id=61591711942641
    Website: https://floornotes.co/


    Have a topic you want covered, or a real question from the field? Send it across. The strongest episodes start with real questions.


    #RealEstate #PropertyManagement #AssetManagement #ThreeLevelsDeep

    3 min
  • What the Lease Is and Isn't

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    Peter Drucker said the purpose of a business is to create and keep a customer. Signing a lease creates one. Everything after it decides whether you keep them.

    A contract can be flawless and the tenancy can still go wrong, because the document sets the terms, not the experience. How a first repair is handled. Whether a move-in feels managed or ignored. A short message at day sixty that costs five minutes. None of it is written into the lease, and all of it is what the tenant weighs when the renewal comes around.

    The lease is what gets signed. The relationship is what gets lived.

    #PropertyManagement #TenantExperience #CustomerExperience #Leasing #FloorNotes



    Three Levels Deep is on the real practice of real estate, property, and asset management. Every episode takes one topic and moves you through three levels: 


    Know it, Apply it, Advise on it.


    If this episode gave you something useful, follow the show so the next topic finds you automatically.


    Connect and follow:

    LinkedIn: https://www.linkedin.com/company/floor-notes/?viewAsMember=true
    Instagram: https://www.instagram.com/floornotes_with_mj/
    Facebook: https://www.facebook.com/profile.php?id=61591711942641
    Website: https://floornotes.co/


    Have a topic you want covered, or a real question from the field? Send it across. The strongest episodes start with real questions.


    #RealEstate #PropertyManagement #AssetManagement #ThreeLevelsDeep

    3 min

About Floor Notes

From the publisher's feed

Floor Notes is a real estate show for people who work inside the industry, not just around it.

Every episode takes one topic and reads it three times. First, the surface read: what the market…