Service Evolution

FM Evolution Live: Human Capital Trends in 2021 w/ Stormy Friday & Randy Olson


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Shownotes

(0:58) Intro

(3:55) Introducing ProFM

(6:17) Welcoming Stormy Friday

(9:11) What are you reading?

(13:36) Keeping employees energized 

(18:32) Addressing the skill gap

(23:31) FM knowledge bank

(28:52) Maintaining the corporate culture

(30:43) Embracing opportunities


Links

Shawn Black

Randy Olson

Stormy Friday  

ProFM 

The Friday Group 


Book Recommendations

https://www.amazon.com/This-Was-Not-Plan-Novel/dp/1501103768 

https://www.amazon.com/My-Dear-Hamilton-Novel-Schuyler/dp/006246616X 

https://www.amazon.com/Factfulness-Reasons-World-Things-Better/dp/1250107814 

https://www.amazon.com/Leading-Character-Minutes-Brilliant-Legacy/dp/1119781647 

https://www.amazon.com/Open-Autobiography-Andre-Agassi/dp/0307388409 


Quotes

“What I find is, if you rely on our team and you ask your team for help, and you ask your team for input, they’ll step up.  They’ll step up to the challenge time after time after time, and that really energizes the team.”  (17:19)


“I think [the corporate work culture] is essential.  I think that is the heart and soul of what we do, and we have to make sure that we have a culture to go back to no matter what our hybrid work environment is going to be.” (29:17) 

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Service EvolutionBy CGP Maintenance & Construction Services, Inc

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