Shame is an emotional experience that occurs when you fail to meet the expectations of others and end up with a negative image of yourself that makes you perceive yourself to be inferior or weak to others. Shame does not only happen when we do something in front of others, but it can also happen when someone in our group does something that makes us look bad. Shame can arise for individual or collective actions.

Impostor syndrome is a phenomenon well studied by psychologists. It is predominant among people with exceptional skills, and also very common among women. This can happen for a variety of reasons, but two factors seem very important: family dynamics and pressure to perform at work. Impostor’s syndrome can have significant consequences not only for the person suffering from it, but also for those around them.

Frustration is a very common negative emotional experience at work in a client environment that can occur in a variety of circumstances, usually present when our goals are blocked, and there is some degree of uncertainty about the causes of the problem, that we think this is unfair, that we can’t control it. What happens once you feel frustrated is that you can either “drop out” or persevere, and what you do in terms of actions to take may depend on personal and environmental factors.

"Emotion is a word commonly used in a personal and professional context. It is a process that begins with a stimulus that leads to cognitive and physiological responses, and that leads us to patterns of behavior or action. An emotion can occur for a variety of reasons, and the cause or stimulus that provokes it is not always obvious. Sometimes it is a feature of the environment that makes us feel emotionally stimulated.

As part of a research paper entitled “Legitimacy, Particularism and Employee Commitment and Justice” and published in the Journal of Business Ethics, journal 4* NEOMA (Rang 1 FNEGE, Rang2 CNRS), Helena González-Gómez, Professor in the People & Organizations department, in collaboration with Sarah Hudson and Cyrlene Claasen (Rennes School of Business), examine the practice of corporate patronage and its impact on employee engagement.

I explore what happens when senior executives try to include non-expert, functional managers in the formulation and implementation of strategic actions marked by high levels of complexity and uncertainty. My findings will hopefully be relevant for anybody struggling to introduce new organizational practices in potentially hostile or sceptical corporate environments.

We examine whether board representation of bondholders can be an effective market discipline mechanism to reduce bank risk, using a unique dataset combining information on bondholders and boards of directors of European listed banks. Our results show that the influence of bondholder representatives on the bank board significantly reduces bank risk without impacting profitability.

Perceived product value describes consumers’ overall assessment of a product. It

considers the extent to which a product meets the needs and expectations of a consumer. Product value perceptions can be understood as a trade-off between quality and price.

This paper investigates the impact of gender quotas on firm performance using countries worldwide that have introduced a gender quota as a quasinatural experiment.

How do wealth managers understand and comply with the social norms embedded in banks’ codes of conduct (CoC), and how do they cope with ethical dilemmas? To answer these and related questions, we conduct a nonincentivized online survey with wealth management employees of the Swiss legal entity of a large multinational bank. We used situational judgment questions to estimate the comprehension and the level of expected adherence to the CoC principles.