For The Record

By Carm Capriotto, AAP

A platform to say what is top of mind. A short but intense rhapsody from a peer. This is in the style of the OP/ED section of your newspaper. The intention is to push a few boundaries and create a fut... more

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FAQs about For The Record:

How many episodes does For The Record have?

The podcast currently has 92 episodes available.

For The Record episodes:

March 30, 2020 Stop Quoting Price Over the Phone – Maylan Newton [FTR 091]
FTR 091 Stop Quoting Price Over the Phone – Maylan Newton
Maylan Newton from Educational Seminars Institute has a strong conviction of quoting a price over the phone. If customers wanted a cheap price, he says, there would not be top shops out there that are not dealing with price first. And he questions if you really want the customer who wants the lowest price?
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11min
March 26, 2020 Financial struggles. Gain Control of your Finances [FTR 090]
Maryann Croce, who with her husband Tony own Croce Transmissions in Norwalk CT is also a business coach with her company smallgizvantage.com She has a strong message of financial survival. Find the show notes at remarkableresults.biz/f090
In spite of our current Covid-19 situation, Maryann’s For The Record monologue drives the perfect point. Surviving your financial struggles. Gain Control of your Finances.
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8min
March 16, 2020 Cecil Bullard – Parts Pricing in the Age of Online Parts Sellers [FTR 089]
Cecil Bullard - Parts Pricing in the Age of Online Parts Sellers [FTR 089]
Cecil Bullard is President of the Institute for Automotive Business Excellence. He is a trainer and business coach in the automotive aftermarket working closely with service professionals.
Re-thinking parts margins based on pricing transparency from online parts sellers.
He doesn’t like the strategy that we need to re-think how we price our parts to our customers just because of pricing transparency
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8min
March 09, 2020 Shops Putting Others Down. WHY? – Tom Palermo [FTR 088]
FTR 088 Tom Palermo - Shops Putting Others Down. WHY?
Why does this industry pull itself down? It hurts the entire industry’s reputation and customer confidence in us.
We are a high tech industry today so why degrade it. Tom offers a few suggestions in his rant. I agree with him. We’ve worked hard with the over 745 episodes in the podcast library to help the industry flourish, grow and build a stronger reputation.
Why can’t there be co-opetition and support from every shop? Doctors all exist in each community without trashing each other. There is enough business for everyone. That’s the bottom line. So why pull each other down.
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14min
March 02, 2020Kevin Lekas – ASE Renewal APP – Certification Without Expiration [FTR 087]
Kevin Lekas is the Project Manager for Special Testing Programs at ASE. Kevin's previous episodes HERE.
Key Talking Points:
- myASE renewal app is now branded ASE Renewal APP
- One year in development and testingThere are about 2,000 techs already involved and another 4,000 ready to get on board
- www.aserenewalapp.com
- Certify without going to a testing center
- Automotive certifications only at this time A1 - A9
- Participation is you are expired, nearing or currently certified
- The APP will have some new tech questions
- There will be second and third chance questions that will be similar to the one you did not get correct
- Designed for a 12 month cycle
- Certification Without Expiration
- Future:L1 is being looked at. A challenging project that they are considering
- G1
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Savvy shop owners use vehicle inspections to find additional work on a vehicle that the vehicle owner may not know is needed. The most successful shop owners fully inspect every car, every time. It benefits the vehicle owner more than the shop because most vehicle owners want their autos to be reliable. FlexCheck Auto takes the power of a shop’s inspection process and puts it in the palm of your technician’s hand so that pictures, video, and vehicle-specific notes about a vehicle’s condition can be shared quickly with vehicle owners. It improves technician efficiency in the bays, service writer efficiency at the counter, increases average repair order and builds trust with vehicle owners. Today’s vehicle owners want to receive their vehicle’s health status electronically, this makes FlexCheck Auto the most transparent way to do sell auto repair. Try it for free for 30 days! Go to FlexCheckAuto.com to learn more.
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8min
February 24, 2020 Kim Aurenheimer – Fall In Love With Your Business, Again [FTR 086]
FTR 086 Kim Aurenheimer - Fall in Love With Your Business, Again!
Kim Aurenheimer from CS Automotive in Brentwood, TN sites a Gallop survey that says 70% of employees are not engaged in the business they work for. She offers solutions on how to spot unengaged employees.
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16min
February 17, 2020 Bob Greenwood on Billed Hours Per RO [FTR 085]
FTR 085 Bob Greenwood on Billed Hours per RO. We are in a knowledge-based business. Your billed hours are a productivity measure. Net profit is created by being productive.
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7min
February 10, 2020 Ben Johnson – The Power of WHY [FTR 084]
FTR 084 Ben Johnson - The Power of WHY
...more
7min
February 03, 2020 Jerry Holcom – Banking on Our Future – TTEF Scholarships [FTR 083]
FTR 083 Jerry Holcom - Scholarships grow and engage our young talent
...more
8min
January 27, 2020 Steve Finzel – Too Many Fluids [FTR 082]
FTR 082 Steve Finzel - Too Many Fluids
Finzel’s Master Tech, Terre Haute, IN is not a happy camper as it relates to transmission fluid. You may relate to his rant or maybe even offer some advice. Listen to the frustration Steve has over transmission fluids.
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7min

FAQs about For The Record:

How many episodes does For The Record have?

The podcast currently has 92 episodes available.