The gauntlet has been thrown down: senior living operators have been challenged to maximize their residents’ opportunities for joy -- especially given its immense value and benefits. In this episode, SHF Publisher Steve Moran interviews Ingrid Fetell Lee, researcher, designer, and author of JOYFUL: The Surprising Power of Ordinary Things to Create Extraordinary Happiness. Listen in and discover what joy contributes to individual happiness as well as how to create it, especially through environmental surroundings. You can read more from Ingrid Lee on her website AestheticsofJoy.com.

Tom Sanders is a professional photographer and filmmaker with over 15 years' experience who focuses on capturing portraits of elder -- grabbing our attention and suggesting a wealth of experience in their eyes. Tom has two coffee table, photo-essay books published, one spotlighting World War II veterans, the other, Vietnam Veterans. Here he shares some tips for getting the best photos of your residents. You can see his work at www.tomsandersphotos.com.

In Part 2 of this episode, we continue our conversation about accountability with culture guru Denise Boudreau-Scott, found and president of Drive. Here she relates a personal story that exemplified how a positive company culture works. And, she describes her secret dream for senior living's future in which it embodies its values. For more information, contact Denise at [email protected].

In Part 1 of this episode Podcast Cohost Pam McDonald and Denise Boudreau-Scott discuss accountability - why it matters in senior living, what it looks like, and how to achieve it by creating positive company culture. Denise is founder and president of Drive, a consulting and coaching firm that assist senior living and healthcare organizations to create favorable business outcomes through powerful culture. For more information, contact Denise at [email protected].

Dementia care expert Nancy Schier-Anzelmo reveals a “recipe” for providing exceptional care to those in senior living with Alzheimer’s or other dementia. Nancy is a gerontologist, college instructor, highly sought speaker, and principal in the consulting firm, Alzheimer’s Care Associates, LLC. Contact her at [email protected]

In this episode, we continue our interview with senior living sales superstar Paul Peck, who shares his best recommendations for improving occupancy. Here he details the how-to for calculating the numbers needed to reach sales goals, as well as spotlights the metrics to track to keep the sales team focused and motivated.

In this interview, presented in 2 parts, sales leader Paul Peck details his method for getting to 90% occupancy and beyond. A regional sales director with Pacifica Senior Living and over 15 years’ experience, Paul has guided numerous communities to achieving and sustaining 100% occupancy. In Part 1, he shares his secret sauce – empowering the Executive Director to head the sales team.

Episode 3: More often these days we hear that ours is an industry ripe for disruption. This episode presents two interviews we hope inform your thinking about changes you may want to make in what you offer to attract and serve Boomers and succeeding generations. For more information about our speakers, visit https://chipconley.com/modern-elder-academy and https://alzcareassociates.com.

Episode 2: Get lots of info and some practical tips for using social media for marketing your community from Tech Writer Susan Saldibar in our "Best Practices for Best Results" segment. Check out her Facebook page, Susan Saldibar Marketing Services. Free up more of your time by detoxing from your Smartphone; learn how in "Hacks for EDs". Ready to pull the trigger on your own mentorship program to take your burgeoning leaders to new levels. Steve Moran explains how in "To the C-Suite". And, our sponsor TouchTown (www.TouchTown.com) introduces its new virtual tour feature.

Episode 1:"Best Practices for Best Results" features Wendy D'Alessandro who discusses making the most of PR in senior living. She’s a writer and thought leader on the Senior Housing Forum team with over 18 years’ experience. www.lynnpr.com

"Hacks for EDs" warns against focusing on busyness at the expense of results.

And, in “A Deeper Dive”, we take another look at a story posted on the Forum in May 2018. Cassie McDonagh, Regional Life Enrichment Director with StoryPoint/Independence Villages in Michigan, details results of their “Cookie Madness” contest, a highly successful resident activity that spread awareness and goodwill.

Senior Housing Forum - The Podcast is sponsored TouchTown (https://www1.touchtown.us/)