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GM TJ Pierri of Pelican Grand Beach Resort (Fort Lauderdale) joins Amy to unpack how a legacy-driven, guest-first approach can power sustainable hospitality. From achieving Green Key Global certification to electrifying team and guest transport with Circuit, turtle-safe beach operations, and energy efficiency in rooms, TJ shares practical steps hotels can take now—plus the leadership mindset that wins buy-in. You’ll learn how to align guest experience with sustainability, start small without sacrificing impact, and communicate values that drive loyalty.
Who this episode is for
Conscious travelers and hospitality leaders who want guest-loved, profitable, and sustainable hotel operations.
Timestamps / Episode Breakdown
00:00 — Conscious travel intro: sustainable hospitality and guest experience
00:29 — Live from Independent Hotel Show: Meet TJ Pierri, GM, Pelican Grand
01:11 — Leadership lesson from geese: team rotation, resilience, and servant leadership
02:53 — Mini-bar evolution: inclusive, low/zero-alcohol options and curated experiences
05:58 — Career path: Hyatt to Noble House; navigating a GM role through the pandemic
10:12 — Noble House DNA: authentically local, values-led, guest-centered hospitality
12:21 — What makes Pelican Grand unique: on-the-sand location, lazy river, Oceans 2000 dining, Pure Spa rooftop rituals
14:26 — Green Key Global certification: retrofitting a 2004 building, PMS-driven energy efficiency, water conservation, housekeeping optimization
16:20 — Electric mobility: partnering with Circuit for team shuttles and guest dinner runs
17:46 — Protecting sea turtles: daily monitoring, operations that respect nesting season
19:05 — How hotels reduce waste and get buy-in: start small, explain the “why,” celebrate wins
21:00 — Biggest operational win: reconcepting five outlets in six months—team-first execution
22:35 — Favorite guest story: turning a rainy-day crisis into a beautiful impromptu wedding
25:19 — Legacy: improve lives, inspire teams, and build cultures guests return to
26:17 — Dream trip: Greece calling
______
Hoteliers — ready to save money, boost sustainability scores, and make your housekeeping team’s day? Meet CleanCore Solutions, the refillable system turning ordinary water into your cleanest competitive edge.
💧 Explore more at CleanCoreSoul.com
Key Links
Connect with the guest(s)
TJ Pierri's LinkedIn
Our platforms
Apple Podcasts
Spotify
Connect with us
Sponsor this Podcast
About Greenluxe
1:1 with Amy
About the podcast
The core mission of The Conscious Check-in is to inspire travelers and hospitality leaders to embrace sustainability, showing how conscious choices in travel and luxury hospitality can create meaningful experiences for guests while driving positive impact for people, planet, and business.
By Amy WaldGM TJ Pierri of Pelican Grand Beach Resort (Fort Lauderdale) joins Amy to unpack how a legacy-driven, guest-first approach can power sustainable hospitality. From achieving Green Key Global certification to electrifying team and guest transport with Circuit, turtle-safe beach operations, and energy efficiency in rooms, TJ shares practical steps hotels can take now—plus the leadership mindset that wins buy-in. You’ll learn how to align guest experience with sustainability, start small without sacrificing impact, and communicate values that drive loyalty.
Who this episode is for
Conscious travelers and hospitality leaders who want guest-loved, profitable, and sustainable hotel operations.
Timestamps / Episode Breakdown
00:00 — Conscious travel intro: sustainable hospitality and guest experience
00:29 — Live from Independent Hotel Show: Meet TJ Pierri, GM, Pelican Grand
01:11 — Leadership lesson from geese: team rotation, resilience, and servant leadership
02:53 — Mini-bar evolution: inclusive, low/zero-alcohol options and curated experiences
05:58 — Career path: Hyatt to Noble House; navigating a GM role through the pandemic
10:12 — Noble House DNA: authentically local, values-led, guest-centered hospitality
12:21 — What makes Pelican Grand unique: on-the-sand location, lazy river, Oceans 2000 dining, Pure Spa rooftop rituals
14:26 — Green Key Global certification: retrofitting a 2004 building, PMS-driven energy efficiency, water conservation, housekeeping optimization
16:20 — Electric mobility: partnering with Circuit for team shuttles and guest dinner runs
17:46 — Protecting sea turtles: daily monitoring, operations that respect nesting season
19:05 — How hotels reduce waste and get buy-in: start small, explain the “why,” celebrate wins
21:00 — Biggest operational win: reconcepting five outlets in six months—team-first execution
22:35 — Favorite guest story: turning a rainy-day crisis into a beautiful impromptu wedding
25:19 — Legacy: improve lives, inspire teams, and build cultures guests return to
26:17 — Dream trip: Greece calling
______
Hoteliers — ready to save money, boost sustainability scores, and make your housekeeping team’s day? Meet CleanCore Solutions, the refillable system turning ordinary water into your cleanest competitive edge.
💧 Explore more at CleanCoreSoul.com
Key Links
Connect with the guest(s)
TJ Pierri's LinkedIn
Our platforms
Apple Podcasts
Spotify
Connect with us
Sponsor this Podcast
About Greenluxe
1:1 with Amy
About the podcast
The core mission of The Conscious Check-in is to inspire travelers and hospitality leaders to embrace sustainability, showing how conscious choices in travel and luxury hospitality can create meaningful experiences for guests while driving positive impact for people, planet, and business.