This past Forum's panels were packed with insights from some of multifamily's brightest leaders who have started moving to the new operating model in order to create a better customer and team experience.

In this highlights reel podcast, you'll hear how the new operating model influences how the following leaders think about the customer experience. 

– Noah Echols, VP of Customer Experience, The RMR Group

– Susan Goff, VP of Property Marketing, Lantower Residential

– Brandon Gaeta, Director of Operations, Morgan Properties

– Laurel Zacher, VP of Marketing + Customer Engagement, Security Properties 

If you want a chance to learn directly from the leaders shaping the future of multifamily, join the registration waitlist. 

https://meet.funnelleasing.com/forum-2025

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