Forward - A Fiserv Podcast

Forward - A Fiserv Podcast

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Forward - A Fiserv Podcast episodes

  • People are at the Heart of Digital Transformation

    Whether it's driving internal change or delivering new embedded finance innovations to consumers, digital technologies are transforming our lives and work. In this episode, Whitney Stewart Russell shares why people are the heart of digital transformation and what it means for the future of consumer financial services and leading people.

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    19 min
  • Getting Real-Time Payments Right

    COVID-19 has accelerated consumers’ use of real-time payments, particularly for person-to-person transactions. In this episode, Howie Wu, Head of Consumer Digital Banking Strategy, Enterprise Mobile Services & Money Movement at First Republic Bank and Tim Ruhe, VP, Real-Time Payments at Fiserv, discuss demand for secure, convenient real-time payments before, during and post-pandemic. Learn about First Republic’s “move forward, move fast” strategy to balance risk with the expectations of a high net worth client base as they rolled out Zelle® just as the pandemic was taking hold.

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    28 min
  • Need for Better, Faster Decisions Driving Data Analytics Maturity
    COVID-19 has emphasized the importance of analytics, making it a higher priority for financial institutions and merchants to build their data competencies and identify emerging trends during uncertain times. Guests: Danny Baker, Vice President, Market Strategy, Financial and Risk Management Solutions, Fiserv

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    31 min
  • COVID-19 Puts Business Continuity Plans into Action for Citizens Bank
    Flexibility, decisive action and having the right people in the right places have been the hallmarks of Citizens Bank's quick response to COVID-19 and a model for how financial institutions can handle a crisis. Guests: Julie Signorille-Browne, Chief Operating Officer, Consumer Business, Citizens Bank; Matt Wilcox, Senior Vice President, Marketing Strategy and Innovation, Fiserv
    38 min
  • PPP Lending Transforms Community Institutions into Financial First Responders

    Challenging norms has become part of the business model for community financial institutions that have taken extraordinary steps to distribute Paycheck Protection Program money to small businesses during the pandemic. Guests: David McIninch, SVP, Strategy, Marketing and Product Management, Fiserv; Michael Zagorski, Credit Officer, Belmont Bank & Trust

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    28 min
  • COVID-19 Puts Business Continuity Plans into Action for Citizens Bank

    Flexibility, decisive action and having the right people in the right places have been the hallmarks of Citizens Bank's quick response to COVID-19 and a model for how financial institutions can handle a crisis. Guests: Julie Signorille-Browne, Chief Operating Officer, Consumer Business, Citizens Bank; Matt Wilcox, Senior Vice President, Marketing Strategy and Innovation, Fiserv

    See omnystudio.com/listener for privacy information.

    38 min

About Forward - A Fiserv Podcast

From the publisher's feed

The Forward podcast series features conversations with the people moving commerce and financial services forward during extraordinary times. Forward is hosted by Jason Henrichs, Founder and Managing…