Forward Deployed

Forward Deployed

By Basil ChathaBusinessTechnology
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Forward Deployed episodes

  • OpenRouter State of Models - Peter Walker

    Open-weight models now handle most of the tokens on OpenRouter. But the closed labs are still taking most of the money. OpenRouter Head of Insights Peter Walker joins us to explain what that gap means and what OpenRouter's data shows about who's actually winning the model race.

    Peter, who led insights at Carta before OpenRouter, walks us through the day agents overtook humans in token usage and how quickly open-weight models are catching up to the frontier labs. We also discuss why the labs keep replacing their own models, whether models are turning into commodities, the top 1% of AI spenders and the Anthropic IPO, decision models like Jev, why everyone's a little benchmarked out and whether AI is actually getting cheaper per task.

    Enjoy!

    Timestamps:
    0:00 Intro
    0:43 What OpenRouter does
    2:13 Joining Stripe
    2:40 OpenRouter's rankings data
    3:48 Agents overtake humans in token usage
    5:06 Open-weight models are closing the gap
    5:47 How much of the market OpenRouter sees
    7:00 How fast token usage is growing
    7:54 Where the money goes: open vs. closed
    9:01 Do companies spend less as they mature?
    10:49 Why labs cannibalize their own models
    12:07 What if open models hit 99% of tokens?
    12:56 Are models becoming commodities?
    14:15 The top 1% of AI spenders and the Anthropic IPO
    15:54 Jev and the rise of decision models
    17:20 Why we're all benchmarked out
    18:36 Is most AI work just classification?
    19:20 Why caching keeps getting better
    20:34 Cost per token vs. cost per task

    23 min
  • Evals - Beyond the Vibe Check | LangChain, Langfuse, Mercor, CoreWeave & Galileo

    Everyone says they do evals. Almost nobody does. LangChain actually put a number on it: around 89% of teams have observability set up, and only about a third ever do anything with what it collects.

    So I got five people who do this for a living in a room, from LangChain, Mercor, Galileo, Langfuse, and CoreWeave. Side note, three of those companies got acquired in the past year. Galileo to Cisco, Langfuse to ClickHouse, Weights & Biases to CoreWeave. The layer is getting bought up faster than most teams can figure out how to use it.

    A few things I didn't expect going in. Grading an agent while it runs can cost you more than the agent does. The model you're using as a judge is probably wrong in ways you'll never notice. And the guy whose company sells eval tooling told the room to stop writing evals before shipping, just put it out and learn from what breaks.

    We also got into the parts nobody blogs about. How many traces a person still has to read by hand. Why the same agent is a weekend project internally and a year of work at a bank. What happens when your users start doing things you never thought to test.

    If you've shipped an agent and had no real way to know whether it was working, this one's worth your time!

    Chapters
    00:00 Welcome
    00:34 Meet the Panel
    02:11 Why Nobody Runs Evals
    03:35 Traces Explained
    04:14 Offline Evals Basics
    05:13 Online Evals in Production
    08:26 Surprises From Production
    11:22 Trajectory Checks and Bucketing
    12:51 Verifiers and Trusting Evals
    14:21 Hard Lessons at Scale
    19:10 Human Review and Judge Drift
    21:29 Which Agents Are Hardest
    23:41 Voice and Multimodal Evals
    27:10 Cheap Binary Guardrails
    30:09 Enterprise Deployment Lifecycle
    35:24 Tooling and Expert Knowledge
    37:40 Fixing Long Horizon Agents
    40:12 Error Analysis Workflow
    41:11 Trajectory Evals and Runbooks
    42:27 Condensing Long Traces
    43:09 Real Long Running Agents
    44:11 What's Hardest to Evaluate
    45:06 Verifying Tool Side Effects
    46:20 Evaluating Auto Research
    48:20 Picking a Sampling Rate
    49:59 Metric Drift and Security
    53:49 Common Evals Mistakes
    57:34 Regulated Industry Rollouts
    01:01:37 Sourcing Domain Experts
    01:03:50 Hallucination Evaluators
    01:05:37 Predictions for Evals
    01:11:55 Audience Q&A Begins
    01:16:30 Are Complex Playbooks Ready
    01:18:22 Where Models Fall Short
    01:20:04 Extracting Expert Knowledge
    01:22:10 Evaluating Writing Style
    01:23:24 Closing Remarks

    GUESTS
    Liam Bush - Deployed Engineer @ LangChain
    Braden Holstege - VP Enterprise AI @ Mercor
    Soumya Mohan - Head of Product @ Galileo
    Lotte Verheyden - Head of Developer Relations @ Langfuse
    Emmanuel Turlay - Director of Engineering @ CoreWeave

    1 hr 24 min
  • The State of Computer Use Agents | Anthropic, Browser Use & KERNEL

    Bot traffic on the internet just passed human traffic, two years ahead of forecast. Most of it is agents clicking through websites built for people.


    So I got three of the people building those agents in a room: Lucas Gonzalez Pagliere, who works on computer use at Anthropic, the team that shipped the first computer use model back in 2024. Reagan Hsu, founding engineer at Browser Use, whose open source library is sitting at around 100K GitHub stars. And Eric Feng, founding customer engineer at KERNEL, which runs the browser infrastructure underneath a lot of this - he was also first GTM at Sentry.

    We covered where the models genuinely are today vs where the benchmarks say they are, what it costs to run an agent long enough to finish real work, and the arms race between agents and the anti-bot systems trying to keep them out. Then the harder question underneath all of it: whether the web reorganizes itself around agents, or hardens against them. They disagreed on plenty of it.

    If you want to know what agents can actually pull off on a real website today - and what still stops them cold - this one's worth your time!

    Chapters
    00:00 Welcome and Guests

    00:49 Companies and Stacks

    01:14 Everyday Agent Use Cases

    03:38 Defining Computer Use Agents

    05:15 How Computer Use Works

    08:41 Screenshots vs DOM Hybrid

    11:03 Benchmarks and OSWorld

    13:51 OSWorld 2 Difficulty Jump

    15:43 Training Models and Cost

    18:57 Speed Infrastructure and Stealth

    21:55 Anti Bot and KYC Future

    27:24 Reverse Engineering vs UI Automation

    29:43 Computer Use vs Browser Use

    31:05 Scaling Laws and Harnesses

    32:49 Playwright Selenium Still Matter

    33:17 Playwright Still Dominates

    33:27 Why Run 1000 Agents

    34:39 Long Running Agent Challenges

    35:45 Memory and Compaction

    38:10 State Changes Mid Task

    39:36 OS and Browser Fingerprints

    40:42 DOM Efficiency and WebMCP

    41:36 Recsys and Agent Personas

    43:57 Agent Friendly Websites

    45:41 Human Speed vs Agent Power

    48:32 Context Window Tradeoffs

    50:34 Harnesses for Temporal State

    51:59 Speed Optimizations and Tabs

    54:23 Human Collaboration Limits

    58:09 Raw Capability vs Better APIs

    01:00:47 Training Methods and Bottlenecks

    01:01:41 End State Interfaces

    01:05:09 Next 12 Months Predictions

    01:06:17 Closing Thanks

    1 hr 7 min
  • Spencer Whitman - Gray Swan AI's $200M Plan to Secure AI Systems

    GPT-5.6 Sol goes rogue and breaches Huggingface. Washington suspends Mythos access within days over national security concerns, and the White House just held an emergency meeting to finalize a classified cybersecurity framework for frontier AI models. AI security went from niche concern to front-page hysteria basically overnight.

    So I sat down with Spencer Whitman, who recently joined Gray Swan AI as CPO on the back of their $40M Series A. Before Gray Swan, he founded Meta's Llama security team to stop bad actors from jailbreaking their models - he's been on the frontlines of LLM security since the beginning.

    We get into how Meta pressure-tested Llama for maximum harm before every open source release, why Gray Swan's attack agent has never met an AI system it couldn't break, and the AI Twitter bot that got drained of $200K in crypto in 15 minutes. Spencer also shares his (admittedly speculative) read on whether Meta gave up on the frontier before Alexandr Wang showed up, why anyone can be a hacker now, and how 15,000 red teamers are breaking models before they ever ship.

    If you want to understand how AI systems actually get broken - and defended - this one's worth your time!

    00:00 Intro

    01:01 Meet Spencer Whitman (Gray Swan CPO)

    02:57 The CMU Research Behind Gray Swan

    06:20 The Universal Jailbreak That Broke Every Model

    06:59 How Models Learn to Refuse

    13:28 Why Open Models Need Guardrails

    17:57 AI Security vs. Cybersecurity

    23:13 What Reasoning Models Changed

    28:57 The Arena: 15,000 Red Teamers

    32:16 The Agent That Deleted a Production Database

    34:45 Why You Can't Just Patch an AI

    38:57 There's No S in MCP

    40:27 Securing Agent Protocols

    42:56 Nobody Reviews AI Code Anymore

    46:03 AI vs. Human Hackers

    48:28 The $200K Crypto Bot Heist

    53:00 How Meta Pressure-Tested Llama

    58:34 Prompt Guard and Code Shield

    01:01:45 Can You Trust Chinese Models?

    01:07:26 Did Meta Give Up on the Frontier?

    01:11:06 What Should Keep CISOs Up at Night

    01:14:24 The Open Source Routing Future

    01:16:47 Back to On-Prem?

    1 hr 18 min
  • Tony Gentilcore - Glean, the $7.2B Startup Sam Altman Warned Investors About

    Earlier this year, the "SaaSpocalypse" wiped out something like $2 trillion of SaaS market cap in a matter of weeks — so I sat down with Tony Gentilcore, co-founder of Glean and formerly one of the minds behind Google Search and Chrome, to figure out what's actually happening to software in the agent era.

    We get into a lot: why Tony thinks outcome-based pricing (the model Sierra and Decagon are famous for) won't survive, and why companies will drift back toward per-seat. Why the "no Chinese models" rule every enterprise swears by tends to evaporate the moment finance sees the token bill — and why Nemotron, GLM, and Kimi are already good enough to matter. The story behind Sam Altman reportedly telling VCs that if they backed Glean, OpenAI didn't want them as investors (Tony's reaction: "we took it as very flattering").

    We also dig into the messier reality of AI at work — how it's saving employees around 11 hours a week while quietly costing them 6 back in what Tony calls "bot sitting and bot shitting," why hard token caps on engineers don't change behavior, how CTOs are blowing through their annual token budgets a quarter into the year, and why the roles of product manager, designer, and engineer are collapsing into one.

    If you care about where software, pricing, and enterprise AI are all heading, this one's worth your time.

    Chapters:

    00:00 Welcome and Setup

    00:56 Glean Origin Story

    03:08 Enterprise Search Signals

    05:07 LLMs Inflection Point

    08:08 Early Product Workflow

    09:45 Search Evals and Privacy

    12:05 From Chatbots to Agents

    13:45 Agent Use Cases

    17:08 Lessons and Puck Direction

    19:08 Bot sitting, bot shitting, and slop

    24:44 Token Budgets and ROI

    30:59 AI Trends and Moats

    35:03 Training and Fine Tuning

    38:03 Why Enterprises Fear China Models

    39:58 Sovereignty Backlash Watch

    40:26 The time Altman called out Glean

    41:19 Org Roles Become Builders

    44:10 Future Work Voice First

    48:17 Vibe Coding vs Quality

    52:20 SaaSpocalypse Evolution

    54:19 Pricing Tokens Win

    55:37 Outcome Pricing Doubts

    57:02 Audience AI Review Overload

    58:53 Subsidies and Model Choice

    01:01:18 Context Layer Interoperability

    01:04:52 Build vs. buy: rolling your own Glean

    01:07:47 Shadow AI and the coming security mess

    01:12:22 Who actually competes

    01:13:36 Wrap-up and thanks

    1 hr 15 min
  • Russ Salakhutdinov - Kimi K3 CEO’s PhD Advisor Predicts the Future of AI Agents

    Kimi K3 took the world by storm last week for open-sourcing frontier level intelligence, so I sat down with Zhilin Yang's (Kimi CEO) PhD advisor Russ Salakhutdinov to talk.

    Russ has been everywhere in modern AI. He did his PhD with Geoff Hinton back when neural nets were a punchline, sold his startup to Apple and worked on Project Titan, teaches at Carnegie Mellon, and spent the last couple years at Meta Superintelligence Lab building computer use agents. Now he's the founder of Sooth Labs, building AI that forecasts the future.

    We talked about why there's no secret architecture inside the frontier labs and why the real moat is data, engineering, and infrastructure. He explains why Cursor and half the startups you know are quietly running on Chinese open source models, why all the LLMs are going to be commodities, and why the people actually building AGI don't buy the two-year timeline. We get into his time at Meta, why computer use agents still hit 60% when you need 99.9%, whether AI can beat prediction markets, and why the RL environment business isn't sticky. And he makes the case that AI should replace McKinsey, Bain, and BCG.

    Chapters:
    0:00 - Intro

    1:26 - Bumping into Hinton on the street

    3:25 - When neural nets were the third choice

    5:21 - Generating digits before it was cool

    6:59 - AlexNet breaks computer vision

    10:18 - Teaching models to describe what they see

    12:10 - Early text-to-image (and the toilet seat that beat Google)

    16:52 - Hallucination is a feature

    19:36 - Selling Perceptual Machines to Apple

    22:45 - Self-driving: 0 to 80 in a year, stuck for 5

    30:30 - Inside FSD and Waymo's architecture

    34:18 - Building Visual Web Arena at CMU

    39:07 - Why he joined Meta Superintelligence

    40:09 - The agent that plans your faculty job hunt

    42:00 - Paying people for their browser history

    42:45 - The coupon-hunting agent

    43:35 - Why agents still fail

    46:14 - 60% when you need 99.9%

    47:04 - Agents on your phone

    50:12 - No secret architecture at the frontier labs

    51:20 - Why coding and math got solved first

    54:01 - Models that smell and touch

    56:14 - The future of software engineering

    59:41 - Founding Sooth Labs

    1:00:07 - The 13% graduation prediction

    1:05:55 - Why ChatGPT can't forecast

    1:08:12 - Agents first, decision systems next

    1:09:23 - The Wikipedia contamination story

    1:13:43 - Can AI beat prediction markets?

    1:16:26 - AI replaces McKinsey

    1:18:20 - Why the crowd is hard to beat

    1:19:30 - China's open source models rise

    1:24:26 - Why the US needs its own open models

    1:25:53 - RL environment businesses won't last

    1:28:35 - The end of SaaS, LLMs as commodities

    1:32:55 - What's next: self-improvement, forecasting, robots

    1:35:34 - The only useful robot is the Roomba

    1:37:53 - What he'd study in college today

    1:41:20 - Adapt or get left behind

    1:44:07 - Wrapping up

    1 hr 45 min
  • Andy Hock - How Cerebras Plans to Kill Nvidia

    Cerebras IPO'd just a couple months ago and has already locked in a 750MW compute deal with OpenAI. Andy Hock's pitch: the GPU is the wrong chip for where AI is going.

    I sat down with Andy Hock, Chief Strategy Officer at Cerebras, whose chips are the size of dinner plates instead of postage stamps — which lets them run inference up to 15x faster than even the latest Nvidia GPUs. We got into how that architecture works, the 750MW OpenAI deal (the 2x-faster Codex option runs on Cerebras), and why the memory crisis spiking GPU prices actually benefits Cerebras, since all their memory sits on the chip. Andy also argued the AI buildout isn't a bubble, that "training is a cost center and inference is where you make the big bucks," and why that "95% of enterprise AI pilots fail" stat measured the wrong thing at the wrong time — plus their supercomputer work with governments like the UAE, and why they turned down selling chips to China.

    We covered all that and much more. Subscribe for more on AI and the infrastructure behind it, and follow me, Basil Chatha, for everything AI agents.


    Chapters

    00:00 Intro

    01:06 What Cerebras Actually Builds

    03:41 Before LLMs Existed

    06:09 The GPT Wake-Up Call

    10:45 First Principles of AI Compute

    15:40 One Giant Chip

    18:43 So Why Do We Still Use GPUs?

    20:59 Why Inference Took Over

    22:27 Where Fast Tokens Win

    25:07 Is AI Infra a Bubble?

    29:56 The Memory Shortage, Explained

    32:35 The Energy Problem

    35:34 Rolling Their Own Data Centers

    38:20 What a Chip Actually Costs

    40:18 AI Designing AI Chips

    41:40 The Supply Chain Reality

    43:45 Cheap Tokens vs Fast Tokens

    46:11 Why Every Millisecond Matters

    48:56 Inside the OpenAI Deal

    51:56 The Gigawatt Future

    54:00 Selling to the Government

    58:36 Exporting the US AI Stack

    01:03:17 Should We Sell Chips to China?

    01:06:00 Why Europe Is Falling Behind

    01:07:59 Why Enterprise AI Moves Slow

    01:13:05 "I Haven't Read Code in Months"

    01:14:32 The Next Cerebras Chip

    01:16:50 Closing Thoughts

    1 hr 18 min
  • Leo Mehr - Ramp’s $44B Bet on Services

    The hardest part of shipping an AI agent isn't the agent. It's getting it access to data buried across a dozen internal systems, and capturing the tribal knowledge that runs a company but was never written down.

    I sat down with Leo Mehr, Director of Engineering at Ramp (a $44B-valued company), who runs the forward deployed engineering team that walks into large companies and replaces real, painful workflows with agents. We got into why the model is usually the easy part, and why data access is "the longest pole in the tent." Leo also made the case that nobody wants to buy another piece of software anymore — every B2B company is about to become either an agent-friendly API or white-glove service for everyone, and the middle dies. We talked about whether a services business can actually be venture-scale, why he thinks the AI labs won't eat every startup (it comes down to incentives, not better models), why the biggest customers are often the worst ones to build for, and how the traits that made a great engineer ten years ago aren't the ones that matter now.

    We talked about all of that and a lot more. You don't wanna miss this one!

    Chapters
    00:00 Intro

    01:11 Meet Leo Maier

    01:46 Building Ramp FDE

    02:43 Why FDE Exists

    04:23 Early Mandate Fires

    06:07 FDE and Core Engineering

    07:48 Enterprise Bet Pays

    11:10 Ramp Monetization

    16:05 Services Are the New Software

    18:11 AI Agents and APIs

    23:11 Pricing for Outcomes

    26:35 Human Labor TAM

    32:50 VCs and Rollups

    36:50 Common AI Workflow Pain

    38:04 Agent Data Context

    38:55 Go-to-Market Motion

    40:36 Customer Engagement Lifecycle

    43:51 Finance Intelligence Layer

    47:20 Who You Compete Against

    48:09 The Future of Consulting

    51:44 Will Humans Still Code?

    54:37 How Engineering Teams Will Evolve

    57:36 Hiring Change

    59:36 Should You Study Computer Science?

    01:06:10 The Bull Case and the Risks

    01:13:44 Why Ramp

    1 hr 16 min
  • Siddharth Nanda - Microsoft Engineer Reveals how Engineering Will Never be the Same Again

    "Software has been solved." Most of the best engineers I know have landed on this exact conclusion.

    Last week I sat down with Siddharth Nanda, who went from writing every line of code by hand at Microsoft and Atlassian to shipping 30,000 lines a week with 0% of it written by him.

    He's now at Finch, a startup that's raised $20M+ to automate admin work at personal injury law firms, where 100% of the code he writes comes from agents. He's seen big tech before AI and a startup fully running on it, so he has a pretty unique read on where this all goes. We get into why he hasn't written a line of code in 8 months, why middle management is getting hit hardest by the layoffs, and why the productivity studies saying companies are getting slower are right, but only for companies with the wrong people.

    We also dig into the tooling itself: Codex vs Claude Code, what harness engineering actually is, running Devin agents in parallel, and why the cost of producing code is approaching zero, and what that means for the kind of engineer who thrives from here.

    If you're building with agents, this one's full of hard-won takes from someone doing it every day.

    Chapters
    00:00 Intro

    01:16 What engineering looked like at Microsoft before ChatGPT

    03:08 The first AI tools inside big tech (and how gated they were)

    05:17 Shipping 30,000 lines a week, none of it written by hand

    06:08 Why teams are flattening

    08:26 Why managers need to get back to writing code

    11:51 How the management layer actually changes

    14:07 What happens to PMs and designers

    16:38 Why everyone becomes a builder now

    20:07 How to actually learn agentic engineering

    22:42 Finding new tools on X before anyone else

    23:54 AI adoption is showing up in performance reviews

    25:45 Building a culture that shares tools daily

    27:40 The AI productivity paradox, explained

    29:35 Interviewing with agents instead of against them

    31:00 Why LeetCode is dead and fundamentals aren't

    34:11 Who wins and who loses from here

    35:36 Codex vs Claude Code: what he actually uses

    36:06 What harness engineering really means

    38:21 Evals and benchmarks that matter

    39:59 Desktop apps, Devin, and running agents in parallel

    43:30 Remote environments and working in monorepos

    44:34 Skills, plugins, and hooks

    47:57 Parallel worktrees and staying focused

    50:42 Agent teams vs subagents

    53:06 The Finch mission and wrap up

    55 min
  • Voice AI - The Next Frontier | Decagon, Retell, Vapi, Smallest AI, Daily

    Voice agents are one of the hottest use cases in enterprise right now, but also one of the hardest to actually take live. Getting latency low enough to feel human without dumbing down the responses, making reliable tool calls to a CRM without dropping the customer mid-call, building fallback models for when Anthropic or OpenAI are running hot. None of it is as simple as the demos make it look.

    Last week I hosted a fireside chat with five eng leaders who deal with this stuff every day: Basia Sudol (Head of Enterprise Solutions, Decagon), Varun Singh (CPTO, Daily), Steven Diaz (FDE Manager, Vapi), Tyler D'Silva (Founding FDE, Retell AI), and Sudarshan Kamath (Founder, Smallest AI).

    We get into why nobody serious is shipping real-time voice-to-voice yet, why LLMs forget the middle of your prompt (and what that does to your architecture), why a giant prompt quietly destroys your unit economics, and why voice agent costs are now being compared directly against human labor.

    Plus the stuff nobody warns you about: turn-taking, HIPAA constraints, why outbound is easier than inbound, why getting an exec to actually like the voice can be harder than any model problem, and more!


    Chapters below:

    00:00 Intro

    00:26 Meet the panel

    01:23 Daily, WebRTC, and 20 years of building voice

    03:49 How Smallest AI made real-time TTS work

    05:23 Why Decagon moved into voice

    08:16 How Vapi and Retell think about the stack

    11:14 Forward deployed vs solutions engineering

    16:48 Voice agent architecture, explained simply

    22:11 Cascade vs speech-to-speech: the real tradeoff

    28:11 Hybrid pipelines and mixing models

    32:16 Accents, multilingual, and getting Singlish right

    35:32 Prompts vs workflows, and the latency fight

    44:26 How you actually evaluate a voice agent

    49:04 Simulation-based evals

    49:49 What production metrics really look like

    51:53 Building a QA framework that scales

    54:53 Evaluating speech-to-speech

    58:10 Open source benchmarks

    59:57 Why picking a voice is so subjective

    01:02:03 Personalization and custom voices

    01:03:20 Voice quality is solved, GPU efficiency is the new war

    01:06:23 Why outbound calls work better than you'd think

    01:10:38 Deploying in regulated industries (HIPAA, retention, audits)

    01:12:43 Turn-taking, the hardest unsolved problem in voice

    01:18:53 Where voice agents go in the next year

    01:27:55 Audience Q&A: inside Smallest's Hydra model

    01:32:15 The deployment problems nobody has solved yet

    01:37:46 Closing thoughts and thanks

    1 hr 39 min

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