In this episode of the Electric Theory Podcast, join us as we dive into the world of hospitality with Kevin Lillis, the CEO of Hospitality Alliance. Kevin shares his expertise and insights on the evolving landscape of hospitality, discussing topics such as customer experience, employee engagement, navigating inflation, budget cuts, and the future of the industry. Tune in to gain valuable knowledge and explore new perspectives on what it means to create exceptional experiences in the hospitality sector.