The Tech Trek

Foundational Data Challenges and Leveraging AI for Growth


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In this episode ofThe Tech Trek, Amir Bormand sits down with Stephen Harris, former Corporate Vice President of Global Data Science and Growth Analytics at Microsoft. Steffen, a seasoned data executive with over 30 years of experience, shares insights into tackling foundational data issues, addressing data debt, and integrating advanced AI strategies. Together, they explore how businesses can move the needle on long-standing challenges and position themselves for sustainable growth in a data-driven world.

Key Takeaways

  1. Foundational Data Challenges: Many enterprises struggle with defining and managing core data assets such as customer and product data, often resulting in inefficiencies and missed opportunities.

  2. Data Debt: Short-term wins in data management can lead to long-term complications. Addressing data debt requires balancing immediate needs with sustainable strategies.

  3. AI as a Catalyst: Generative AI and machine learning can help identify gaps, streamline processes, and improve data quality, but they must align with business goals to maximize ROI.

  4. Parallel Solutions: Digital transformation and AI strategies should run on parallel tracks, emphasizing quick wins while developing a cohesive long-term roadmap.

  5. Stakeholder Engagement: Effective communication and tailored problem-solving are essential when advocating for foundational data investments to stakeholders.

Highlighted Timestamped Moments

  • [00:00:21]: Introduction to foundational data issues and their role in enabling advanced technologies like generative AI.

  • [00:02:05]: Steffen shares insights from his time at Wells Fargo and VMware, discussing challenges in mastering customer and product data.

  • [00:09:29]: Exploring the concept of data debt and its implications for short-term wins versus long-term sustainability.

  • [00:14:58]: Leveraging AI to assess and address foundational data gaps and enhance decision-making.

  • [00:23:54]: The evolution of digital transformation and the rise of interconnected challenges like cybersecurity and cloud integration.

  • [00:29:08]: Strategies for presenting long-term data solutions to stakeholders and prioritizing fixes for maximum business impact.

Quote of the Episode

"Stop, pause, reflect, and reimagine the opportunity. Quick wins today can fuel long-term strategies tomorrow." – Stephen Harris

Connect with Stephen Harris

  • LinkedIn: Stephen Harris


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