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Zack sits down with Peter Gaudreau, CEO of Tacodeli, to talk about scaling a beloved founder-led brand while protecting what matters most. Peter shares how ingredient integrity, empowered managers, and thoughtful packaging make hospitality show up both on premise and off. A real service recovery story shows what guest care looks like in action and how feedback fuels better leadership. 

Zack and Peter discuss:

•  Balancing founder DNA with growth
•  Why ingredient quality is a hospitality choice
•  Designing catering and to go that presents well
•  Training managers to own service recovery
•  Using feedback to set weekly priorities
•  Tenure, consistency, and trust

Thanks, Peter!

Links:
https://www.linkedin.com/in/peter-gaudreau-0b357521/
https://www.linkedin.com/company/tacodeli/
https://www.instagram.com/tacodeli/
https://www.tacodeli.com/