Founder to Founder with PhilHSC

In Episode 69 of Founder To Founder, Phil talks to The Safety Compass Founder and CEO Adam Poole.

The Safety Compass is a Work Health & Safety risk management tool designed to help workers assess, manage and avoid dangers in their workplace and help bring them home.

The Safety Compass can also assist insurers with underwriting decisions by providing detailed information on site hazards, sourced directly from the workers and in real time.

Adam and Phil talk about resilience, tenacity and the future of workplace safety.

3 Key Highlights

•Globally, a work related fatality happens every 15 seconds, 2.5 M people go to work each day that don't come home (07:12)

•Safety Compass's vision is the create a world where everyone comes home from work (10:13)

•Adam got rejected by 150 investors before gaining investor traction (34:00)

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Episode 68 of Founder To Founder is a recording of Phil's keynote at BlueChilli, Australia's leading early stage accelerator at which he is an advisor.

This keynote is based on this post.

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I hate losing customers.

And it's one thing to lose customers if you sell to consumers where the universe of potential customers is high and attrition is expected. It's quite another if your business sells to other businesses. In these companies, a relatively small group of customers create the majority of the value and it can take months, if not years, to develop those relationships.

Losing one of these customers can be devastating. And in worse case scenarios losing a customer can start a chain of events that can be terminal.

This issue came up in my slack channel where I support 37 entrepreneurs.

The loss of the customer came about through a growing company experimenting with using sub-contracted talent to scale the delivery of its work to customers.

When done well, this can be a very effective solution but in this case, the result was damaging to the companies brand and they had lost the customer.

I have been in this situation before. Many have too. Losing a customer comes with shock, disbelief and a grieving process. These emotions also (usually) come with a lack of perspective as the founders are left to quickly diagnose and repair the issue by themselves.

That didn't happen this time.

Read the full post here.

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In Episode 66 of Founder To Founder, Phil speaks with Bron.Tech Co-Founder Emma Poposka.

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The punchline: Think first about how you want to be remembered. It will help you answer what you want to do in life.

So, what do you want to do?

I struggled with this question for the longest time.

There was a storm inside me that constantly reminded me of my potential. The problem was I didn't know how to apply it to answer this question.

Practicality told me to earn money to pay rent.

Experience told me to rust on to the best leaders to accelerate my learning.

Military service told me to never underestimate the power of high calibre teams and mateship.

My upbringing told me to respect people's perspectives, motives and religion.

And hope told me that hard work's payoff would reveal my 'why'.

But hope isn't a strategy and I was also no closer to answering what I wanted to do when asked by friends, colleagues or recruiters. And when the question came up when a military career was no longer an option and after my first venture failed, saying 'I don't know' or fabricating an answer was exhausting.

I was desperate for an answer. The frustration was palpable and it kept me awake at night.

That's no longer a problem.

Read the post here

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In Episode #64 of Founder To Founder Phil speaks with Dr Jemma Green, Co-Founder of PowerLedger who raised Australia's largest Initial Coin Offering of $34M.

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This episode is an excerpt from my forthcoming book, In Between.

I'm bringing this forward as a result of an unexpected conversation I had with a 24-year-old first-time founder this week. While his venture failed and his circumstances are synonymous with the risk and journey of entrepreneurship, he has a bright future.

In Between lays out the approach to help entrepreneurs move between ventures. And this approach extends beyond entrepreneurs to apply to people and communities who experience profound changes in personal context, including families transitioning from the military and those departing long-term careers.

Read the full post here.

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In Episode 62 of Founder To Founder, Phil speaks with Jessica Christiansen-Franks, an urban designer and social entrepreneur who has dedicated her career to understanding the social implications of urbanisation. Jessica has an insatiable curiosity about how cities work which has seen her work across Australia, as well as the United Kingdom, Canada, India, China, Vietnam and the Philippines.

Passionate about creating liveable, equitable and interesting cities, Jessica has over fifteen years experience working across urban design, placemaking, community development and citizen engagement, and been involved in some of Australia's most complex and notable urban development projects.

As the CEO and Co-Founder of Neighbourlytics, Jessica is focussed on using big data to provide insights into the unique local identity of neighbourhoods to create places people love and feel connected to.

Phil and Jessica talk about the rollercoaster of creating a data aggregation business, harnessing the passion of team members and the three habits that make founders successful.

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There is only one thing I like more about sales than closing deals. It's getting a quick 'thanks, but no thanks'.

And when I say closing deals, I'm not just talking about revenue and partnerships, I'm talking about achieving buy-in from colleagues for decisions on internal projects.

Over the last five years, I have honed a technique to help get a quick YES or NO from potential customers, investors and colleagues. A colleague overheard me using it this week and twigged to the fact I was using it regularly to good effect so I thought I would share it.

It is not rocket science but it has taken practice.

Read the post here

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In the second part of this special two-part conversation of Founder To Founder, Phil speaks with serial entrepreneur, Kim Teo.

Kim Teo is Co-Founder of PitchBlak, Australia's largest supporter of idea-stage entrepreneurs. PitchBlak has raised $20M for their own startups and learned plenty of hard lessons along the way. Alongside continuing to launch their own ventures, they now help founders across Australia to validate their ideas and build a compelling story to get pre-seed investment.

And here are five things you'll want to know about Kim before you meet:

• There's always an audiobook or podcast playing

• Get a kick out of spotting and seizing opportunities

• Say what I'll do and do what I say

• Straight up, respectful, no BS

• ENTP - Extrovert, Intuitive, Thinking, Prospecting

Kim and Phil talk about growth, short circuits to success by leveraging the knowledge of entrepreneurs around the world, how to think about market-place businesses and three habits that make founders successful.Follow Phil HSC:

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