I was recently a guest on Cassidy Warren's podcast, For Your Own Good, and the conversation went so long and covered so much that I wanted to bring it here too. This is part one of a three-part series pulled from that interview, and it goes all the way back to when I was 24 years old, joining Uber and getting handed the Raleigh, North Carolina market.

My job was simple to say and brutal to execute: beat Lyft. We launched on the exact same day, with basically the same product, and six months later we had 90% market share. I walk through exactly how that happened, the five-mile launch radius, the obsession with five-minute ETAs, the live recruiting with a backpack full of iPhones and cash incentives, and the sheer amount of experimentation inside a very tight discipline.

I also get into launching Uber Eats in Miami from scratch in six weeks, saying no to an entire city team who wanted a flashy launch party, and instead building the actual marketplace first. Restaurants, eaters, couriers, in that order. This is what it looks like to own a market as if it's your own company before you actually know what you're doing, and to do it anyway.

Build your founder brand with Mylance: https://mylance.co
Connect with Bradley Jacobs: https://www.linkedin.com/in/bradley-r-jacobs/

00:00 Intro and episode setup
00:46 Uber at 24, goal to beat Lyft
01:27 Uber Eats Miami preview
02:01 90% market share explained
02:41 Early Uber culture, Wild West
03:36 Launch day vs Lyft in Raleigh
04:19 Five mile radius strategy
04:58 Six months later, 90% share
05:43 Focusing on one KPI
06:33 Experimentation within discipline
06:58 Incentive experiments explained
07:29 Managing events and driver supply
08:12 Pitching drivers on gig economy
09:07 Background checks and security
09:52 Signing up riders at UNC
10:54 Organic growth over paid ads
11:41 Who do you trust, then and now
12:41 Comparing to AI hype today
13:52 Communicating with skeptical users
14:30 Answering 500 driver emails weekly
15:52 Building a text expander system
16:28 Transition to launching Uber Eats
17:14 Getting picked for Uber Eats launch
18:09 Six week launch challenge in Miami
19:06 Three sided marketplace explained
19:36 Metrics needed to launch
20:07 Killing the launch party idea
21:05 Biggest Uber Eats launch to date
22:10 Becoming a leader under pressure
23:07 Jumping in wherever needed
24:03 Conflict on a commission team
25:04 Offered the Miami GM role
26:08 Reflecting on ownership mindset
27:23 Talking to restaurant partners
28:37 Explaining the restaurant pitch
29:10 Ghost kitchens and on demand lunch
31:02 Why the restaurant model failed
32:20 DoorDash winning on volume
33:12 Backpack full of iPhones story
34:49 Copying competitor features
35:23 Why Uber tracked Lyft so closely
36:26 Live dashboards and supply scores
37:39 Why lost riders rarely return
38:18 Lesson on owner over optimization
39:32 Door to door restaurant signups
40:04 Closing and part two preview

My guest this week, Robin Daniels has held executive roles at Salesforce, LinkedIn, Box, Matterport, and WeWork, and he's now Chief Business Officer at Zensai. He watched WeWork's valuation swing from $20 billion to $47 billion to nothing in the span of a single year, and what he took from that isn't a war story, it's a way of leading.

We get into the delusion that fuels great founders, the fine line between visionary and reckless, and why people always buy with emotion and support with logic, no matter how "B2B" the sale looks. Robin shares the courage it took to buy a one-way ticket from Copenhagen to California at 21, why high performers fear not trying more than failing, and how he made the brutal transition from doer to leader by learning to trust his team and optimize for speed. We also talk honestly about imposter syndrome, self-promotion, and the question he asks people frozen by the fear of posting: can your ego handle a few people thinking you're wrong?

His core argument is one I keep coming back to: you can't control outcomes, you can only control your inputs and your outputs, so reward how people show up, not just what they hit. Robin's book, The Human Success Playbook, is out now.

Build your founder brand with Mylance: https://mylance.co
Connect with Bradley Jacobs: https://www.linkedin.com/in/bradley-r-jacobs/

00:00 Meet Robin Daniels
01:18 The Uber and WeWork parallels
03:00 The founder's useful delusion
06:00 Buy with emotion, support with logic
08:30 Market B2B like B2C
10:50 A one-way ticket to California at 21
14:30 Fear of not trying vs fear of failing
17:40 From doer to leader
20:00 Why micromanagement kills teams
23:00 Optimize for speed and trust
25:30 The mistake that shaped his leadership
28:00 Imposter syndrome at every level
30:30 The voice that says you're a fraud
32:00 Getting started on LinkedIn
35:00 The 90-9-1 content model
38:00 Can your ego handle the judgment
39:30 Why worshipping outcomes backfires
43:00 Reward how people show up
47:40 The Human Success Playbook
49:50 Where to find Robin

This is part four of my four-part series on AI and the founder opportunity, and it's the one that answers the question I get asked the most: once AI makes it easy for anyone to build a product or service, what's actually left to protect?

I walk through why AI is a multiplier, not a moat. The technology gets you to market fast, but so does everyone else's. What separates one founder from the next isn't the product, it's trust, credibility, and the story only you can tell. I share the honest version of my own journey building Mylance since 2020, including the products I sold and the ones I shut down, and why I don't count any of it as failure.

I also get into the real reason most people never do this: not laziness, but fear of judgment. And I close with the four things I'd focus on if I were starting over: know what you're passionate about, validate there's a business in it, get honest about what's holding you back, and pick a strategy and stick with it for years, not weeks.

No books or resources referenced in this one, just the lessons from building and rebuilding Mylance since 2020.

Build your founder brand with Mylance: https://mylance.coConnect with Bradley Jacobs: https://www.linkedin.com/in/bradley-r-jacobs/Timestamps

00:00 Welcome & what we're building
00:39 Recap: the AI series so far
02:20 AI is a multiplier, not a moat
03:15 Why customers choose you
03:46 Products I built and killed
06:41 Your story is the differentiator
08:28 Why founders hide instead of market
09:37 The real reason: fear, not laziness
10:58 Consistency over years, not weeks
13:01 Recap: short game vs long game
14:08 4 keys to set yourself up right
15:52 Wrap up

I sat down with Dr. Ruth Gotian, a success researcher and executive coach who has spent her career studying the world's highest performers, Nobel laureates, NASA astronauts, and Olympic champions, to figure out what they actually do differently when the pressure is real.

What surprised me most is how often these elite performers say "I don't know." They're not protecting their egos, they're staying curious and pulling knowledge from outside their lane. We dug into why imposter syndrome is actually a sign of your success, why high achievers fear not trying more than they fear failing, and why focusing on your next goal beats obsessing over the ultimate one.

We also got into self-promotion, the thing so many founders avoid. Ruth's take reframed it for me: it's not about you, it's about the value and the people you put the spotlight on. And she shared a networking system, the 24/7/30 rule, that any founder can use right now.

Resources mentioned: Ruth's book The Success Factor, her LinkedIn Learning courses, and the free Passion Audit at RuthGotian.com.

Build your founder brand with Mylance: https://mylance.co
Connect with Bradley Jacobs: https://www.linkedin.com/in/bradley-r-jacobs/

00:00 What elite performers do differently
01:15 The subway that sparked the research
03:30 No one teaches you how to succeed
05:00 The surprising power of "I don't know"
07:00 Reading isn't it, open your mind
09:30 Get out of your lane to learn
11:30 Ego and saying "I don't know"
14:00 Your five people set your baseline
16:30 Think next goal, not ultimate goal
19:00 They're terrified too
20:30 Imposter syndrome is a strength
22:30 Failure is just data
25:00 Saying yes only to aligned goals
28:00 Giving value across seasons
30:30 Self-promotion is really value-giving
33:30 Becoming a LinkedIn Top Voice
36:00 Don't fear giving away your secrets
39:00 Breaking through the praise plateau
42:00 What got you here won't get you there
44:30 Using AI for real human connection
47:30 The 24/7/30 networking rule
50:00 Remember your why

This is part three of my four-part series on how AI is reshaping the workforce, and it's the one I promised would be tactical. If you've listened to parts one and two, you know about the macro shift and the inner-game work, this episode is the playbook.

I walk through the exact mistake most founders make: they get excited about an idea, build it, then go looking for customers, only to discover they built the wrong thing. I share the step-by-step process I used about a year ago to launch a brand-new product at Mylance, one that had paying customers before we'd even built it.

You'll hear how I wrote out my hypotheses, ran real customer conversations instead of asking leading questions, built a no-code MVP I could ship in a day, and used the Sean Ellis score to know when I'd actually found product-market fit. I also talk about how tools like Claude Code, Lovable, and Base44 have made building fast, but figuring out what to build is still the hard part.

Part four, on building trust and a sustainable customer experience, drops in two weeks.

Build your founder brand with Mylance: https://mylance.co
Connect with Bradley Jacobs: https://www.linkedin.com/in/bradley-r-jacobs/

00:00 Intro and what Mylance does
00:50 Recap of parts one and two
01:30 What this episode delivers
02:15 The mistake most founders make
03:00 Step 1: write your hypotheses
04:15 Bradley's own hypothesis example
05:30 Step 2: real customer conversations
07:00 Talk to real ideal customers
08:00 Step 3: brainstorm the MVP
08:45 Build fast with AI/no-code tools
10:00 Get customers onto the MVP
11:15 The Sean Ellis score and PMF
12:30 Why founders skip this step
13:15 Recap, Part 4 coming in 2 weeks

I sat down with Mark Samuel for an episode that pushed back on a lot of startup gospel. Mark's a serial CPG entrepreneur. He built Iwon Organics into thousands of retail doors before licensing it, had a global brand in Fitmark that was acquired, and he's now building MARK'S, a better-for-you snack company. He also hosts the Let's Eat podcast, where he's interviewed over 250 CPG founders and operators.

We got into why getting onto the shelf is the easy part and why velocity in the door is the metric that actually matters. Mark challenged my own belief that winners are simply the ones who never quit. His reframe: "keep going" means keep moving your feet, not keep pushing a product that's clearly not working. We talked about how to tell a real pivot from a sunk cost, the emotional weight of carrying private investors' money, and why he puts his own health ahead of family and work, in that order.

It's an honest, unfiltered conversation about identity, failure, and starting over. No books or external resources were mentioned in this episode.

Build your founder brand with Mylance: https://mylance.co
Connect with Bradley Jacobs: https://www.linkedin.com/in/bradley-r-jacobs/

Connect with Mark Samuel: https://www.linkedin.com/in/markalansamuel/

00:00 Welcome + meet Mark Samuel
00:48 Iwon Organics: scaled then licensed
03:00 Getting in the door is the easy part
04:51 The emotional weight of investor money
07:02 The numbers speak for themselves
11:13 Marks' go-to-market: Amazon + DSD
09:25 Pushback: do winners just never quit?
09:46 "Keep going" means move your feet
16:36 How to know: pivot or move on
15:58 The Poppy outlier story
21:00 Health, family, work — in that order
24:53 Marks as a health & wellness platform
25:25 Discipline over motivation
25:45 On resilience
27:00 What drives him now + brand position
31:13 "Nobody cares about you" — the takeaway
31:43 Where to find Mark

In this episode — part two of my four-part series, AI and the Founder Opportunity — I get into the real stuff that keeps founders stuck. Not the tactics, not the tools. The fear.

After talking with thousands of founders, I keep seeing the same patterns. Fear of judgment and rejection. Not knowing which move to make next. And that subtle, quiet thing where you're going through the motions but never quite giving it everything you've got — leaving yourself a back door just in case it doesn't work out.

I talk about why action is the only thing that actually moves the needle on these blocks. Not therapy, not journaling (though those have their place) — but taking small, uncomfortable steps forward anyway. I share how I work with my own business coach, and why if you can't afford one, buying a smart friend tacos once a week might be the best investment you can make.

I also get into why this moment — with AI making it easier than ever to build, test, and launch — is a massive opportunity for founders who are willing to stop waiting for the perfect idea, the right co-founder, or one more dollar in the bank. The riches are in the niches, and the tools to go after them have never been more accessible.

No books or external resources were mentioned in this episode beyond a brief reference to 10x Is Easier Than 2x (highly recommended by Bradley).

Build your founder brand with Mylance: https://mylance.co Connect with Bradley Jacobs: https://www.linkedin.com/in/bradley-r-jacobs/

Most founders I talk to already know what they need to do — they just aren't doing it. In this episode, I find out why.

Dr. Angela Kerek is a former professional tennis player, big law finance partner, and now founder of Active Giving — and her framework for sustainable performance completely reframed how I think about fear, self-sabotage, and what it actually means to give your all.

We talked about the difference between playing to win versus playing to avoid losing, and how that same psychology that showed up on the tennis court follows us into every pitch, every client call, and every revenue goal we set. Angela shared how she realized she'd never truly given 100% in her entire career — not because she couldn't, but because if she gave everything and still lost, she'd have no excuse left. We dug into how to build a value system that's truly your own, why movement is one of the most underrated tools for mental resilience, and what it really looks like to live a sustainable, high-performing life without burning out. No books or external resources were mentioned in this episode. Find Angela and Active Giving at angelakeriek.com and activegiving.de.

Build your founder brand with Mylance:
https://mylance.co
Bradley Jacobs:
https://www.linkedin.com/in/bradley-r-jacobs/
Connect with Angela Kerek:
https://www.linkedin.com/in/angelakerek/

00:00 Welcome & guest intro
00:44 Angela's background
02:39 Learning to succeed without losing yourself
06:38 Winning in business vs. winning in sport
07:35 Defining success on your own terms
11:04 Process focus & planning the night before
12:48 We know what to do — so why don't we?
13:59 Self-sabotage: the fear beneath the avoidance
14:53 Playing to win vs. playing not to lose
19:58 Fear of giving your all — and still failing
20:14 What we can and can't control
21:23 What to actually do about it
23:27 Building your own universe
25:00 Blocking out the noise — from everyone
26:27 Training the mind to come back to itself
29:42 Why building a business is so hard
30:16 Uncertainty and the hardest part of founding
32:02 Closing thoughts & last advice
32:18 Never stop following your dreams
34:10 Where to find Angela & Active Giving
34:49 Wrap-up

The AI revolution isn't coming — it's already here. Bradley Jacobs breaks down what the wave of tech layoffs actually signals and why he sees it as a massive opening for founders and solo entrepreneurs.

With the cost and complexity of building software plummeting, Bradley argues that anyone with niche expertise can now create tailored solutions for underserved audiences that big companies will never touch. A focused, one- or two-person business serving a specific audience? More viable today than it has ever been — and getting more so by the month.

But the real barrier isn't technical or financial. It's mindset. Bradley gets honest about fear, imposter syndrome, and the habit of playing small — drawing on quotes from Lady Gaga and Emma Watson to show that self-doubt is universal. The people who break through aren't fearless; they just act anyway. This episode sets the stage for a four-part series exploring the opportunity in front of every founder right now.

Build your founder brand with Mylance: https://mylance.co
Connect with Bradley Jacobs: https://www.linkedin.com/in/bradley-r-jacobs/

00:00 Welcome & episode overview
01:15 Big tech layoffs & what they signal
03:30 AI is still in its infancy
05:00 The niche founder opportunity
07:45 Custom solutions for underserved audiences
10:00 Why being miserable at work isn't required
12:30 What really holds founders back: fear
15:00 Imposter syndrome — Lady Gaga & Emma Watson
17:30 Playing big despite the fear
19:45 Bradley's personal fear of playing big
21:30 Miniseries roadmap: episodes 2, 3 & 4
23:00 DM Bradley & Mylance CTA

Most founders start their companies with a clear vision — and then accidentally become the biggest obstacle to that vision. Asim Khaliq has built seven companies and generated over $800 million in revenue, and he's seen this pattern play out over and over again.

Bradley sits down with Asim to unpack why the founder mindset that launches a company is often the very thing that stalls it. Asim breaks down the difference between delegation and true decision design — and why most founders who think they're delegating are still bottlenecking everything. He also shares his framework for failure: fail often, fail cheap, fail fast. It's not about avoiding failure — it's about making sure each one only costs you $500, not $50,000.

They also get into what's actually changing in e-commerce and business right now. Asim's take on AI is refreshingly practical: stop chasing every new tool, and figure out how AI fits your operations. And on the question of passion? Asim gives a honest answer — most great businesses are boring, and accepting that is part of what makes you a great founder.

Learn More:

Build your founder brand with Mylance: https://mylance.co Connect with Bradley Jacobs: https://www.linkedin.com/in/bradley-r-jacobs/

00:00 Introduction & Asim's background
00:51 Why the founder is the problem
02:53 Delegation vs. decision design
04:57 Staying close to your customer
06:20 Humility and the best founders
07:39 Key founder skills: culture, resilience, listening
10:46 Fail often, fail cheap, fail fast
13:23 Taking blame, giving credit
15:23 How Asim builds personal resilience
17:37 What's working (and not) in the market
19:45 Practical AI use cases for e-commerce
21:42 How to choose AI tools without overwhelm
22:39 Claude vs. ChatGPT as strategic advisors
23:47 Building a business that can survive AI
25:55 Passion in entrepreneurship — the honest take
27:51 Why great businesses are boring
28:54 Where to find Asim