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  • FPPad Bits and Bytes for May 6, 2016

    On today’s broadcast, Wealthbox CRM releases 5 new integrations, Orion sends portfolio information to clients via text message, Morningstar ByAllAccounts introduces a new client portal, and more.

    So get ready, FPPad Bits and Bytes begins now!

    Here are the links to this week’s top stories:

    5 New Integrations: Zapier, TD Ameritrade, Riskalyze, Orion, Microsoft Office 365 from Wealthbox.com

    [This week’s top story comes from Wealthbox CRM, as the company took advantage of a Cinco de Mayo theme to announce five new integrations on 5/5. The new integrations include TD Ameritrade Institutional’s Veo Open Access, Riskalyze, Orion Advisor Services, Microsoft Office 365, and Zapier. If Zapier sounds familiar, that’s because you heard about it in last week’s episode, unless you missed it, which means you should take a few minutes to watch it and get caught up.

    This is great news from Wealthbox CRM, as many advisors I know were discouraged from using it in the past because it lacked integrations with many core technology solutions. With that objection out of the way, you should update your due diligence matrix to see which CRM is the best fit for your business objectives over the next few years.] Today we’re happy to announce five new Wealthbox CRM integrations with leading technology partners.

    Orion Advisor Services Launches Text Alert Platform for Advisors from MarketWired

    [Next up is news from Orion Advisor Services, as this week the portfolio accounting service provider announced a new app called Notifications. Once clients register their mobile number using the Orion client portal, Notifications uses text messages to provide updates like your clients’ portfolio balance, performance information, or even RMDs. Oh, and for you compliance officers watching, all of the messaging are automated, meaning there is no personal communication between the client and the advisor.

    Ever since I saw the Penny App at last year’s FinCon event, I’ve been waiting for an advisor fintech provider to roll out text messaging for updates to clients, and correct me if I’m wrong, but I’m pretty sure Orion is the first provider to do it.

    Now one drawback I see is that clients need to learn special keywords like BAL, PERF, ADV to get information, so my challenge Brad and his team, you remember Brad, the potato chip guy from one of my vlogs, is to add in support for natural language processing so I can just ask the app, “What is my portfolio balance?”

    Sorry Brad!] Orion Advisor Services, LLC (“Orion”), a premier portfolio accounting service provider for financial advisors, is announcing the launch of the Notifications app, which allows advisors to communicate with clients more directly by sending portfolio updates and scheduling meetings all via a text alert platform.

    Morningstar Launches ByAllAccounts Personal Financial Management Portal for Advisors, Aggregates Investor Accounts with Daily Updates for a More Holistic View of Total Wealth from Morningstar

    [And finally, news from Morningstar wraps up this week’s broadcast as the company’s aggregation service, ByAllAccounts, released a personal financial management portal for advisors and clients.

    The new portal is available as a complete solution with customized branding for your firm, or if you already use a portal or online dashboard from other providers, you can choose from a number of the ByAllAccounts portal elements to use as stand-alone tools. For this reason, pricing is going to depend based on your needs for a solution, but whatever you pay, account aggregation from ByAllAccounts is included for an unlimited number of clients and accounts.

    But there are some caveats you should know: First, the aggregation data is not intended for data reconciliation, so it’s not suitable for detailed portfolio performance information. Reconciliation-ready data is part of the the traditional ByAllAccounts aggregation service.

    Second, a minimum number of licenses are required to use the portal, so today, this solution targeted for the mid- to large RIAs and broker-dealers, yet I’m optimistic that over time ByAllAccounts can offer pricing and functionality that is attractive to advisors of all sizes.] Morningstar, Inc., a leading provider of independent investment research, today launched a new personal financial management portal in the firm’s account aggregation service, Morningstar® ByAllAccounts.

    Here are the stories that didn’t make this week’s broadcast:

    Periscope mimics FB Live by letting you permanently #Save replays from TechCrunch

    You can now permanently save replays of your broadcasts by including #Save in their title.

    Pershing platform expands robo offerings with Vanare, Jemstep and SigFig partnerships from Financial Planning

    Demonstrating the intensifying race to dominate adviser technology, Pershing broadened the scope of its B2B digital advice offerings, announcing on Wednesday it was bringing startups SigFig, Vanare and Invesco’s Jemstep Advisor Pro onto its platform that also includes the still-developing robo Marstone.

    Cloak is now part of StackPath from GetCloak.com

    Peter, Nick, and I are excited to announce that Cloak is now part of StackPath, a still-stealthy startup based in Dallas, Texas that has bold plans for online security.

    Laserfiche 10.1 at the Forefront of ECM and Business Process Automation from Laserfiche

    Laserfiche today announced the availability of Laserfiche 10.1. The latest enterprise content management (ECM) offering builds on the features and resources of Laserfiche 10, released in January 2016, further enhancing teamwork and collaboration, refining case management capabilities and extending business analytics.

    Watch FPPad Bits and Bytes for May 6, 2016

    5 min
  • FPPad Bits and Bytes for April 29, 2016

    On today’s broadcast, Redtail is the beneficiary of two announcements, MoneyGuidePro releases G4, and see the latest audio and video solutions to enhance your online content

    So get ready, FPPad Bits and Bytes begins now!

    (WatchFPPad Bits and Bytes on YouTube)

    Today’s episode is brought to you by Kaleido, introducing their new flexible marketing services that turn your marketing plan into action.

    Learn how Kaleido can help you implement the marketing projects you’ve been putting off by visiting fppad.com/kaleido.

    Here are the links to this week’s top stories:

    Morningstar and Redtail Technology Announce Expanded Agreement, Adding Redtail’s Robust CRM Functionality to Morningstar Office for Financial Advisors from PRNewswire, and

    Zapier integration with Redtail CRM is now available from Redtail Technology

    [This week’s top story is a two-for-one about Redtail Technology, as the CRM provider was first mentioned by Morningstar as the company is further expanding its integration with the popular CRM for advisors. Two years ago, Redtail users started accessing Morningstar research and analytics directly in the CRM, and with the latest integration, users of both solutions can transfer data between the two systems, reducing the amount of manual data entry as well as synchronizing client and account data viewed in Redtail CRM.

    The second story from Redtail is the announcement of a new integration with Zapier, a popular web automation application. The connection with Zapier means that Redtail users can use triggers in Redtail, such as a new activity or a new contact in the CRM, to create an action in another program, which includes over 500 popular services like Slack, Google Docs, MailChimp and many more.

    Other providers, including Wealthbox CRM, have been hinting at soon-to-be-released integrations with Zapier and others for several months now.

    So if you’ve been frustrated with the lack of direct integrations within your CRM, you’ll soon be able to build your own custom trigger and action workflows using apps like Zapier.] Redtail CRM is now available publicly in Zapier’s App Directory in beta version.

    PIEtech, Inc. Releases 4th Generation of MoneyGuidePro – Helping Firms Deliver Higher Quality Plans in a Scalable Manner from PRWeb

    [Next up is news from MoneyGuidePro, as the financial planning software provider officially released the fourth generation of its software, aptly named G4. Advisors will definitely notice an updated look and feel to the user interface, but G4 largely retains many of the core features present in the prior version, G3, such as the Play Zone, Social Security Maximization, and the What Are You Afraid Of? modules.

    One of the more significant changes is the addition of five pre-built workflows called “conversations” which are used to streamline the creation of an initial financial plan. Advisors can complete the conversation data entry alone or together with clients in a meeting, or decide to grant clients access to an online portal where they enter data completely on their own.

    The pre-built workflows limit the amount of data needed to create a plan so that the entire process isn’t overly tedious. With a preliminary plan created, advisors can then drill down into more specific areas of the plan.] PIEtech’s vision, “Everyone needs and deserves a quality financial plan,” has never been truer – for both advisors and clients. Today, PIEtech released the fourth generation of MoneyGuidePro® to help financial advisors develop and deliver quality financial plans on an unprecedented scale.

    Watch the G4 video tutorial on the MoneyGuidePro website.

    FPPad Coverage from the 2016 NAB Show on YouTube

    [And finally, I want to wrap up this week’s broadcast with a heads up about the videos Steve and I made at the NAB Show last week. We featured the top video, audio, and technology gadgets, as well as whatever that thing is, from over 1,800 exhibitors that you can use to start making your own online content. You’ll learn about 360º cameras, wireless microphones, lighting, production resources and more that are all affordable and easy for you to use.]

    Here are stories that didn’t make this week’s broadcast:

    Quovo and Vanare Partner to Help Financial Firms Provide Better Client Experience from PRNewswire

    Advisors striving to improve the client experience by providing offerings tailored to their entire financial picture can now seamlessly aggregate their client’s data into a fully customized online wealth management platform.

    Data Points Releases Its Behavioral Finance Assessment Platform from PRWeb

    Data Points announced today the release of its Predicting Wealth platform, which provides the financial services industry a scientific way to identify clients with the highest potential for building wealth across all market segments. The platform delivers analytics on the financial behaviors of clients and predictive assessments to drive financial success.

    United Capital Announces FinLife Partners: a White Label of Firm’s Integrated Advice, Investment Management, Technology and Coaching for Advisers from BusinessWire

    Today, United Capital Financial Advisers, LLC (“United Capital”), a Financial Life Management firm, announces the launch of FinLife Partners, a turnkey advice and planning platform that allows independent advisers access to the firm’s proprietary Financial Life Management system, including adviser-branded client experience tools, digital workflow technology and personalized on-demand coaching.

    SEC Warns More Cyber Enforcement Actions Coming from Nasdaq.com

    The SEC has a long to-do list, but ensuring that advisors and other registrants are protecting clients’ sensitive information from cyber threats is right at the top, and more enforcement actions are expected.

    PayPal leads $30 million round in Acorns investing app from TechCrunch

    Acorns, the investing app, is announcing a $30 million strategic investment from PayPal, with participation from the Rakuten FinTech Fund. This brings the team’s total funding to $62 million.

    Katch is shutting down May 4th from Katch

    After 12 months of building the best way to save and discover mobile live streams, it is with great disappointment that we must announce that Katch will be shutting down.

    Docupace Announces Independence from RCS Capital (RCAP) from BusinessWire

    Docupace Technologies LLC, financial services’ premier digital compliance and cyber security company, announced today that it will pursue growth independently of investment from RCS Capital Corporation

     

    Watch FPPad Bits and Bytes for April 29, 2016

    6 min
  • FPPad Bits and Bytes for April 15, 2016

    On today’s broadcast, LPL Financial hooks up with BlackRock’s FutureAdvisor, Riskalyze and Advizr integrate their platforms, and bots might be the future of financial technology.

    So get ready, FPPad Bits and Bytes begins now!

    (Watch FPPad Bits and Bytes on YouTube)

    Today’s episode is brought to you by Twenty Over Ten, providers of beautiful, tailored, mobile responsive websites specifically for Financial Advisors.

    Easily manage your brand while automatically archiving your website changes for compliance. Sign up for a 45 day free trial today by visiting twentyoverten.com/fppad. Oh, and be sure to watch the YouTube channel for videos from next week’s NAB Show, which are also brought to you by Twenty Over Ten.

    Here are the links to this week’s top stories:

    LPL Financial to Leverage BlackRock Solutions’ FutureAdvisor to Offer Robo Solution to Advisors and Their Clients from LPL Financial

    [Now on to this week’s top story which comes from LPL Financial, as the nation’s largest independent broker-dealer announced it will use BlackRock’s recently-acquired FutureAdvisor platform to power an online automated investment offering. LPL first hinted at its plans for a “robo advisor” back in the summer of 2015 at its annual Focus conference, which was roughly one month before BlackRock made its FutureAdvisor acquisition.

    While the announcement sure generated some buzz, no details on specific pricing or availability were provided. What the press release did say is that the model portfolios will be provided by LPL’s research department, so at least initially, advisors and reps will not be able to create their own custom allocations.

    The press release also said the automated solution will be integrated with LPL’s custodial platform, but it didn’t say if that was the existing BranchNet platform or the much-anticipated ClientWorks, which as far as I know, has still not been officially released.

    So at least we now know what LPL’s robo strategy will be, but with so many forward-looking statements, we don’t know when that strategy will be ready for use by LPL’s financial advisors.] Leading retail investment advisory firm and independent broker/dealer LPL Financial LLC, a wholly owned subsidiary of LPL Financial Holdings Inc. (NASDAQ:LPLA), today announced it will use BlackRock Solutions’ (BRS) FutureAdvisor platform to support a digital advice platform for use by LPL’s financial advisors and institutions and their clients.

    A Match Made in Heaven: Advizr and Riskalyze Integrate from Businesswire

    [Next up is news from Riskalyze and Advizr, as the two companies announced a new integration to streamline financial advisor workflows. The new integration will import Riskalyze model portfolio sets into the Advizr financial planning software, allowing advisors to recommend the most appropriate asset allocation according to their client’s personal Risk Number.

    Not only that, both companies offer effective lead generation tools for advisors, with Riskalyze offering prospects the opportunity to determine their own Risk Number, and Advizr offering a quick financial plan illustration with Advizr Express.

    The combination of the two will help advisors gain more information about prospects’ risk tolerance and the building blocks of a complete financial plan.

    The companies called the integration “a match made in heaven” because both of them are winners of the Best Client Facing Technology award announced right here on FPPad.

    So as a result, and I am now officially accepting endorsements for matchmaking on my LinkedIn profile.] Advizr, the financial planning software recognized as the Best Client Facing Technology of 2015 by Bill Winterberg’s FPPad, and Riskalyze, the world’s first Risk Alignment Platform recognized for the same award in 2014, are integrating their award-winning products to provide an elegant, intuitive and seamless solution to financial advisers.

    Messenger Platform at F8 from Facebook.com

    [And finally, this week’s top story comes from the future, oh wait, “THE FUTURE!” as Facebook CEO Mark Zuckerberg took the stage at this week at F8 conference and detailed the company’s roadmap for the next 10 years.

    My best takeaway for you is the launch of the Messenger Platform that includes automated messaging powered by bots, no, not that bot, these are automated messenger bots.

    With bots in messenger, you can make online clothing purchases, receive weather forecasts, view top headlines and more.

    I can totally see bots making their way into your technology. Imagine if you could ask your Redtail bot when you next client meeting is scheduled, or your Orion bot how your AUM has grown over the past year, or even allow clients to ask the MoneyGuide Pro bot for their updated retirement confidence meter. How cool is that?!?

    And if vendors eventually integrate bot into existing services, I bet that they’ll also include message archiving and retention so you can confidently use bots without violating your compliance requirements.

    Oh, did I just give those vendors a little more work to do? I’m sorry!

    Unfortunately there’s no word yet from FINRA or the SEC whether your bot has to be fingerprinted and subject to a background check. Thank you, I do two shows a night!] We’re excited to introduce bots for the Messenger Platform. Bots can provide anything from automated subscription content like weather and traffic updates, to customized communications like receipts, shipping notifications, and live automated messages all by interacting directly with the people who want to get them.

    Here are stories that didn’t make this week’s broadcast:

    Former Top Schwab Executive Joins Betterment Board from New York Times

    Less than one month after an investment round that doubled its private valuation to around $700 million, the robo-adviser Betterment is adding a former top executive from Charles Schwab, John S. Clendening, to its board.

    Find time for your goals with Google Calendar from Google

    That’s why starting today, we’re introducing Goals in Google Calendar. Just add a personal goal—like “run 3 times a week”—and Calendar will help you find the time and stick to it.

    Orion’s Integration of FactSet’s Robust Research and Analytics Allows Advisors to Better Serve Their HNW and Institutional Clients from Marketwired

    Orion Advisor Services, LLC (“Orion”), a premier portfolio accounting service provider for financial advisors, has announced it is now integrated with FactSet, a leading provider of financial data, analytics, and service, to offer its advisor clients easy access to portfolio research and analytics.

    Watch FPPad Bits and Bytes for April 15, 2016

    6 min
  • FPPad Tech Tour: inStream Solutions

    Our second stop in Washington DC is a visit with Alex Murguia and John Wotowicz of inStream Solutions.

    Hear how the need for a different approach to financial planning inside McLean Asset Management expanded to a dedicated wealth management solution for all financial advisors.

    (Watch FPPad Tech Tour with Alex Murguia and John Wotowicz of inStream Solutions on YouTube)

    Donate to the Foundation for Financial Planning and view more FPPad Tech Tour content online at http://www.fppadtechtour.com/

    FPPad Tech Tour is brought to you by the following Back Stage Sponsors:

    Envestnet|Tamarac: http://www.tamaracinc.com
    Orion Advisor Services: http://www.orionadvisor.com
    Redtail Technology: http://corporate.redtailtechnology.com

    CHAPTER MARKERS:

    0:10 FPPad Tech Tour Intro
    0:43 inStream introduction
    4:27 What prompted the move to make inStream a product for all financial advisors?
    6:28 What are the important personal attributes of Alex Murguia?
    7:20 Introducing John Wotowicz
    9:38 How John applies his passion to the growth of inStream
    11:20 How will inStream push the envelope of financial planning software in the future?
    13:14 inStream announces match for contributions to the Foundation for Financial Planning

    16 min
  • [AUDIO] FPPad Tech Tour: inStream Solutions

    Our second stop in Washington DC is a visit with Alex Murguia and John Wotowicz of inStream Solutions. Hear how the need for a different approach to financial planning inside McLean Asset Management expanded to a dedicated solution for all financial advisors. .

    This is an audio-only podcast of the FPPad Tech Tour interview with Alex Murguia and John Wotowicz of inStream Solutions. Click here to view the full video.

    16 min
  • FPPad Bits and Bytes for April 1, 2016

    On today’s broadcast, Betterment raises $100 million in fresh capital, Fidelity tests FidelityGo, Schwab pulls the plug on OpenView Integrated Office, and more.

    So get ready, FPPad Bits and Bytes begins now!

    (Watch FPPad Bits and Bytes on YouTube)

    First, a heads up, Steve and I will be on the road later this month covering the massive NAB 2016 event, scouring the exhibit halls for technology you can use to make great videos and podcasts, followed by the 2016 Shareholders Service Group conference in San Diego. Visit fppad.com/subscribe and sign up today so you don’t miss any of our coverage from the events.

    Betterment Raises $100 Million from Betterment.com

    [Now on to this week’s top story which comes from Betterment, as the automated investment service raised another $100 million dollars in venture capital, bringing the total amount they’ve raised to $205 million. Betterment is pulling away from a crowded field of robo competitors, now servicing over 150,000 customers, managing $3.9 billion in assets, and valued at a reported $700 million.

    Betterment says they will use the funding to grow the Betterment for Business 401(k) platform and the Betterment Institutional offering for you, the financial advisor.

    But despite all the money raised and what they say about being their customer’s central financial relationship, Betterment’s questionnaire still doesn’t tell customers that they should pay off high interest credit card debt or build up an emergency fund first before investing. Oh, that’s right, customers can find that advice somewhere on the blog.

    So I’ll reiterate what I posted on Twitter this week: Betterment, I hope you use the money to make unbiased fiduciary advice accessible & affordable to everyone.

    If you want to read more about the latest round of Betterment’s funding, head over to fppad.com/183 for the links to this week’s top stories.] Today marks an important milestone for Betterment and our more than 150,000 customers who have invested over $3.9 billion with us. We’re excited to announce that Betterment has closed a $100 million investment, led by a new partner, Kinnevik.

    Fidelity Starts Testing Robo-Adviser Service on Existing Clients from Bloomberg.com

    [Next up is news from Fidelity, as the company announced plans to begin testing Fidelity Go, its own automated investing service for retail investors, with roughly 500 customers this week, with an official rollout sometime in the second half of this year.

    If you remember back to November of 2015, Fidelity broke off its relationship to promote Betterment Institutional to advisors, and then coincidentally announced the Fidelity Go retail product that competes more or less with Betterment. Fidelity Go will feature investment portfolios managed by Geode Capital Management, all in fees at 39 basis points or lower, automatic rebalancing, but no tax loss harvesting.

    With Fidelity Go as a retail offering, you should know that Fidelity told me that a B2B version is under development, and while they couldn’t give me a solid release date, they did say the offering will be customized to your needs as an advisor.

    Nevertheless, Fidelity joins Charles Schwab as an institutional custodian with an automated investment solution in the retail space, but at no platform fee in exchange for a little extra cash allocation, Schwab Intelligent Portfolios, in my opinion, is going to be tough to beat.] Fidelity Investments, the second-largest U.S. mutual fund company, will test an automated-investment service starting Wednesday on a small group of existing customers. Fidelity plans to offer the service to the public in the second half of this year.

    Schwab Unplugs Its Customized Version of Salesforce from WealthManagement.com

    [And speaking of Schwab, this week’s final story is news that Schwab Advisor Services is discontinuing the Schwab OpenView Integrated Office solution effective July 31. Roughly 150 firms are using the solution, so they’re going to have to find some other technology to replace Integrated Office, specifically the custom version of Salesforce that came with it.

    The link to the story at fppad.com/183 has the details on options for affected advisors, including using Salesforce with Schwab OpenView Gateway or migrating to a completely new CRM, but here’s the angle I want to focus address.

    This is absolutely an example of what can happen when you choose a custodian’s proprietary solution for a part of your technology. How committed is that custodian going to be to offer that technology over the lung run? In this case, Schwab, for whatever reason, is shutting down Integrated Office, leaving 150 advisors with just three months to figure out what to do.

    So I don’t blame you one bit for getting a little uneasy when custodians offer proprietary technology solutions to you that they own and control. But with more custodian acquisitions of technology on the horizon, I’m afraid this is a risk you’re going to have to assume more frequently as time moves on.

    One more thing: if you want a firm with Salesforce experience in financial services, get your pencils out, because you should consider contacting LiquidHub, Concenter Services, Navatar, Salentica, or AppCrown.] One hundred fifty Charles Schwab advisors must find a new client relationship manager (CRM) by July 31.

    Here are stories that didn’t make this week’s broadcast:

    Envestnet | Tamarac Rolls Out New Household Structure and Service Team Functionality in Advisor View Client Portal from PRNewswire.com

    Envestnet | Tamarac has launched four major software updates designed to strengthen RIAs’ online engagement with clients. The roll-out is part of the firm’s March 2016 technology release.

    Advyzon Integrates Laser App Software to Enhance Client Advisor Relationship from LaserApp.com

    Laser App Software, the premier provider of forms automation and management software for the securities and insurance industries, has announced that Advyzon, an all in one cloud-based platform combining portfolio management, performance reporting, CRM, client portal and planning, integrated with Laser App Software to enhance its client dashboard.

    Marketware International is pleased to announce that it has become a new member of the IBM Watson Ecosystem Partner Program.

    Our team has been hard at work creating the AdvisorQA mobile product experience for Financial Services. It provides a new mobile Content Management and Social Collaboration tool that utilizes the cognitive computing and research capabilities of IBM Watson.

     

    Watch FPPad Bits and Bytes for April 1, 2016

    6 min
  • FPPad Bits and Bytes for March 11

    On today’s broadcast, heads is for Salesforce, tails is for Betterment.

    (Watch FPPad Bits and Bytes on YouTube)

    Today’s episode is brought to you by RightCapital, innovative financial planning software that creates real plans for real people. RightCapital offers both cash flow and goals-based planning along with easy to use tools for retirement planning, budgeting, stress testing, Social Security optimization, Roth conversion strategies, and even pro forma tax forms, all built right in.

    Subscriptions start at just $50 a month, so sign up for a free trial of RightCapital today by visiting fppad.com/RightCapital.

    Salesforce Announces General Availability of Financial Services Cloud — The World’s #1 CRM, Reinvented for Financial Advisors from Salesforce.com, and

    Orion Advisor Services Rolls Out Salesforce Financial Service Cloud Integration; Introduces New Billing and Payment Capabilities from Marketwired.com

    Advisor Software Extends Capabilities of Salesforce Financial Services Cloud with New Suite of Customizable Apps from PRNewswire.com

    LiquidHub Extends Reach of Salesforce Financial Services Cloud with Pre-built Wealth Management Conversion Packages from BusinessWire.com

    Smarsh Extends Capabilities of Salesforce Financial Services Cloud with The Archiving Platform from BusinessWire.com

    [Alright, my coin flip came up heads, so this week’s top story comes from Salesforce, as the world’s largest provider of CRM software officially released Salesforce Financial Services Cloud. Earlier this week, the company hosted a live broadcast with United Capital CEO Joe Duran to demo the new platform.

    I used Periscope to broadcast myself watching the Salesforce broadcast and gave my real-time reactions to what I saw, so if you’re a subscriber, look for the link to that video in my email newsletter. If you’re not a subscriber, well?

    So let me cut to the chase. The CRM is built on the all new Lightning product, which for you means the Lightning Experience delivers the same look and feel of a fresh, modern interface across any device you use. Lightning also simplifies the creation of new apps, because third party developers build those apps around the Lightning Design System that enforces consistency across the platform. That’s good.

    But, did I see any new features in the demo that Salesforce doesn’t already have today? No. What I saw is more data, in really tiny font size, consolidated into customizable dashboards.

    Look, Financial Services Cloud is the framework, the foundation, for new features, but there’s nothing that I saw out of the box that screams “oh my gosh I must have this right now!”

    And on top of that, Duran said that United Capital will be releasing a their own version of Salesforce that advisors can white label. What?

    So if I understand that correctly, you subscribe to Financial Services Cloud for $150 per user per month, but then you’ll need to get a white labeled version to take advantage of features United Capital built for RIAs? How much will that cost?

    And then you have a number of other third party providers announcing their own extended capabilities for Financial Services Cloud, which includes Orion Advisor Services, Advisor Software, LiquidHub, Smarsh, and many more.

    I have got to be missing something here because it’s just not adding up for me. Will any of this news be enough to attract conversions from advisor-focused providers like Redtail, Junxure, Wealthbox CRM?

    I don’t know, you can read all about Financial Services Cloud and the third party extensions over on the website at fppad.com/182, then send me a tweet, I’m @billwinterberg, and tell me what you think.] Salesforce, the Customer Success Platform and world’s #1 CRM company, announced today the general availability of Salesforce Financial Services Cloud.

    Help Your Clients See All of Their Wealth in One Place from BettermentInstitutional.com

    [Moving on, my next story comes from Betterment, as the automated investment service announced this week that it is rolling out account aggregation capabilities to users of both the retail and institutional platforms.

    This means that Betterment customers can now connect their held-away investment accounts like 401(k)s and 403(b)s as well as their bank, credit card, mortgage, and personal loan accounts to the automated service and see everything in one place, all for no additional fee.

    The aggregation is powered by Plaid and Quovo, which, if you follow me on Twitter, the latter is a partnership I tipped my hand about back in November. Is this the part where I brag about my predictions? That’s right, that’s not my style.

    Anyway, this doesn’t outright replace other PFM services like Mint.com, YNAB, Personal Capital, or LearnVest because those services aggregate individual transactions, where Betterment aggregates only balance and holding information. Well, at least for now.

    But it does mean that more and more investors are going to expect to see all their assets and liabilities in one place. If you’re not using solutions like Morningstar ByAllAccounts, eMoney, Wealth Access, Aqumulate, Quovo, or Yodlee inside of MoneyGuide Pro, well, you’re at a competitive disadvantage.

    And Betterment isn’t adding aggregation out of the kindness of their heart. It’s totally an asset gathering strategy because they’re telling customers they have too much idle cash sitting in a bank account or the mutual funds held in a brokerage account have high fees.

    Oh, I can only imagine what those pop ups might look like. That reminds me, click to pop up to sign up for the FPPad newsletter!

    Alright, alright, that’s enough snark for one episode, so let me wrap up by saying this. You are in a technology arms race, and I want you to keep reinvesting in your business and adding the right technology, which is why I make FPPad Bits and Bytes to keep you up to speed.] Now when your clients sync their outside accounts with Betterment Institutional, you can see details about all of their investments, including fund allocations, holdings, fees, and cash.

    Here are stories that didn’t make this week’s broadcast:

    Envestnet | Tamarac Implements Integration with Pershing’s NetX360® Platform from PRNewswire.com

    Envestnet | Tamarac has integrated its web-based, custodian-agnostic Advisor® Xi suite with Pershing LLC’s open-architecture platform, NetX360®.

    Inaugural Personal Capital Spending Report Reveals Financial Habits Nationwide from PRNewswire.com

    To help people identify new ways to save for retirement and change problematic spending behaviors before it’s too late, Personal Capital, the leading online financial advisory firm, has issued its inaugural Spend Report. 

     

    Watch FPPad Bits and Bytes for March 11, 2016

    7 min
  • FPPad Bits and Bytes for March 4

    On today’s broadcast, ransomware strikes again, updates on LPL Financial’s automated investment service, and Morningstar releases sustainability ratings for mutual funds.

    So get ready, FPPad Bits and Bytes begins now!

    (WatchFPPad Bits and Bytes on YouTube)

    Today’s episode is brought to you by IMPLEMENT NOW, the independent advisor’s Practice Management Virtual Summit hosted by Kristin Harad broadcasting online March 14th to the 18th. When you register, you’ll get access to the interviews and bonus material from 25 industry thought leaders who share how-to advice you can use right away to improve your practice. And, when you register by March 13th, your participation will count toward scholarships for the Child Mind Institute’s Brave Buddies program for anxious children.

    Find all the details for this high-impact online event by visiting fppad.com/implementnow

    Stay on Guard Against Cyberattacks from ThinkAdvisor.com,

    2 New Members Of The Ransomware Family That Are Already Wreaking Havoc! from True North Networks, and

    The Pentagon wants you to hack its network for real from TheNextWeb

    This week’s top story covers cybersecurity, as Dan Skiles, president of Shareholders Service Group, urges advisers to rethink their approach to keeping the firm safe from attacks. Skiles’ column is timely for two reasons: First, new ransomware called Locky is making the rounds, as True North Networks shared that they are helping one company restore critical data after getting infected by Locky ransomware.

    And second, I don’t know if you heard, but this week the Pentagon, probably one of the most well-defended organizations on Earth, announced their own “Hack the Pentagon” program to pay hackers a bounty for finding vulnerabilities! If the Pentagon needs cybersecurity help, I think think it’s safe to say you probably need it, too.

    So, where do you begin? I asked one expert to find out:

    [Michelle Jacko] Advisors should begin with conducting a risk assessment, doing an inventory of what their technology uses are. Take a look at vulnerabilities by hiring an IT security specialist. Look at internal controls, develop those policies and procedures, and finally, really concentrate on user awareness training, which often is the beginning of where problems start.

    If you want cybersecurity help from an outside partner, I connected with Itegria and External IT to find out what’s new:

    [Robert Madi] Bill, we’re really excited to announce AdvisorGuard which is a cybersecurity specific solution designed exclusively for RIAs. As an expert in the RIA space, ITEGRIA understands how important cybersecurity is for advisors and how top of mind it is. We’re really excited about it and looking forward to making a huge impact in the RIA space.

    [Sam Attias] We’ve released new features, a lot of them have to do with auditing, monitoring of what people are doing within our system with all their applications. We can monitor devices, we can also… a new secure sign on that we’ve come out with that has a lot of exciting features, one of them being for all your web-based applications like a Tamarac or an Orion, Salesforce, you can set the logins and passwords for everybody in your firm and they wouldn’t know what they are.

    I think it’s safe to say that it’s time to stop kicking the cybersecurity can down the road and engage a provider that can help you protect your firm from attacks. For more information, be sure to head over to fppad.com/181 for the links to this week’s top stories.] Cybersecurity should be on every advisor’s mind. The unfortunate byproduct of advances in technology is that cybercriminals have new opportunities to commit their crimes.

    LPL Expects to Launch Robo-Advisor This Year from ThinkAdvisor.com

    [Next is an update from LPL Financial, as this week Bill Morrisey, the company’s head of business development, told ThinkAdvisor that their automated investment service for use by advisors is expected to roll out later this year.

    Ok, so let’s rewind to episode 169 for a brief refresher:

    No details on pricing or even a name for the solution were provided, but LPL president Dan Arnold did say that a pilot program with about 20 advisors will be begin in the next few months.

    Morrisey didn’t comment on the pilot phase, and there still are no details on a fee schedule, minimum requirements, or even a name for the solution, but Morrisey did say that all investors would qualify for the service, so I expect there to be really low or no account minimum when the solution is officially released.] Seven months ago, at its annual conference, LPL announced its intention to launch a robo-advisory service, starting with a pilot program. Now the firm’s head of business development tells ThinkAdvisor that LPL expects to add the service this year.

    Morningstar Releases Sustainability Rating for 20,000 Funds from Morningstar.com

    [And wrapping up this week’s broadcast is news from Morningstar, as the investment research company released sustainability ratings for over 20,000 mutual funds. If you use Morningstar Direct or Morningstar Office in your business, you can now view the sustainability ratings from within your application, and the company anticipates the ratings will be introduced into Morningstar Advisor Workstation as well as the Morningtar.com websites in the coming weeks.

    More and more emerging investors not only want to save for their future, they also want their investments allocated to companies with high environmental, social, and governance factors, or ESG.

    So I spy a differentiation opportunity, because the consumer-facing automated investing services don’t give customers the option of allocating their money based on ESG factors. You, on the other hand, can now offer that option.] Investors will now be able to evaluate funds based on environmental, social and governance (ESG) factors with Morningstar’s new sustainability rating for funds.

    Here are stories that didn’t make this week’s broadcast:

    Personal Capital Surpasses $2 Billion in Assets from PRNewswire

    Personal Capital, the leading digital advice firm, today announced it has achieved $2 billion in assets under management (AUM), with one-third coming from clients with over $1 million in assets at Personal Capital. The average AUM per client is now $300,000.

    Orchestrate acquires Sagacious from BusinessRecord.com

    Orchestrate LLC, a West Des Moines applications, services and support firm serving financial services companies on Salesforce.com, has agreed to acquire Sagacious Inc., also a West Des Moines firm.

    NAIFA Selects Junxure as a Partner CRM Provider for Its 43,000 Members from PRNewswire.com

    Junxure, an industry-leading CRM solutions and technology firm for financial advisors, today announced its partnership with the National Association of Insurance and Financial Advisors (NAIFA), which represents the interests of insurance professionals and financial advisors through legislative and regulatory advocacy and ongoing education.

    Watch FPPad Bits and Bytes for March 4, 2016

    7 min
  • FPPad Bits and Bytes for February 19

    On today’s broadcast, Riskalyze announces its new Check-Ins feature, eMoney Advisor shows off its new client experience, Fidelity offers a preview of its new Wealthscape platform, and TD Ameritrade Institutional tells me when you can expect Veo One.

    So get ready, FPPad Bits and Bytes begins now!

    (Watch FPPad Bits and Bytes on YouTube)

    Today’s episode is brought to you by eMoney Advisor, providers of a leading ADVISOR-CENTRIC wealth-planning portal.

    eMoney just introduced an enhanced client experience, incorporating many of the features investors find most compelling about digital advice platforms – like automation, intuitive design, ease-of-use, and more, helping you deliver an unmatched client experience. For more information on eMoney’s brand new client portal, visit fppad.com/emoneyadvisor

    Riskalyze Introduces ‘Check-Ins’, Automated Behavioral Coaching Tools for Advisors from Riskalyze

    [Last week I attended the T3 conference in Ft. Lauderdale, and I made three vlogs that you should watch, so let me give you the rundown of what I think were the best stories from the event.

    Leading off is Riskalyze, as CEO Aaron Klein introduced a feature called Check-ins, which allows you to gauge your client’s sentiment of the markets with a pretty unobtrusive email. Clients answer two simple questions in a few seconds which helps you quickly identify those who have growing concerns about their financial future. Here’s Aaron Klein on availability and pricing:

    Klein: Check-Ins are going to arrive in May, and we haven’t set pricing for them yet, but I can tell you it’s going to be a free upgrade for all of our existing customers.] Riskalyze, the company that has equipped thousands of advisors with the Risk Number, today announced powerful new tools that revolutionize the ability of advisors to put the markets in context for their clients during client reviews, support client psychology between those reviews, and deliver consistent behavioral coaching that promotes long-term investing.

    eMoney Launches Enhanced Client Experience from eMoney Advisor

    [Another top update comes from eMoney, as Drew DiMarino took the stage to show off the updated client experience, giving a preview of the new look, showing how goals are tracked in the platform, and highlighted client collaboration features that help clients remember what tasks they should complete to meet their goals. The update is coming in March, and here’s Drew DiMarino on what you can expect:

    DiMarino: The new client experience is much more personal in nature, the client can actually add images of their family, set goals with those images tied to those goals, a much more customizable experience for the end client.] At the T3 Advisor conference in Fort Lauderdale, Florida today, eMoney Advisor (“eMoney”), a leading provider of wealth-planning technology for financial professionals, will unveil its enhanced client experience.

    Fidelity Reveals Plans For Multi-Custodial Advisor Technology Hub from WealthManagement.com

    [And finishing my rundown is Fidelity, as the custodian revealed plans to offer Wealthscape, Fidelity’s Total Advisor Platform that combines portfolio management, rebalancing, proposals, and fee billing with the features and functionality of the eMoney wealth portal. I caught up with Tom McCarthy, senior vice president for product development at Fidelity for a few more details.

    McCarthy: So we’ve taken a hard look at the marketplace, talking to our clients, and looking at a lot of research, so Fidelity’s response to help them grow their business is the Fidelity Total Advisor Platform. The primary pieces of that are a deep integration with our new acquisition of eMoney, bringing planning to action, as well as a full suite of integrated portfolio tools wrapped in very advanced workflows.

    The platform is expected to roll out at the end of 2016 with Fidelity-only data, and support for multi-custodial data is anticipated sometime in 2017.] In the escalating battle for control of the technology hub used by registered investment advisors, Fidelity Investments has a new weapon that may turn the tides.

    TD Ameritrade Tells RIAs to Get Ahead of Emerging Technology, Pricing and Talent Challenges from BusinessWire.com

    [Now the week before T3 I went to the TD Ameritrade Institutional National LINC conference, and I made more videos you should watch, but the biggest takeaway for me was clarification on when to expect the rollout of the Veo One dashboard.

    I sat down with Chris Valleley to better understand the timeline when Veo One will be released.

    [Winterberg]: So I need to be more clear that it’s not one release date, it’s all official, and it’s all done, but it’s rather graduated and it’s going to be progressive.

    [Valleley]: That’s right, it won’t be a big bang rollout, it will be an iterative approach, and we’ll find the advisors with the right integrations at the right time and then onboard them into Veo One.

    So, fair enough, you’re going to have to be patient for the release of Veo One, just like you’re going to need to wait and see how Fidelity’s Wealthscape evolves, too.

    Fortunately, Veo Open Access now supports over 100 integrated solution providers, which means that you have options you can buy and implement today without waiting to see what the custodians promise to offer in the future.] Veo One, TD Ameritrade Institutional’s next-generation advisor technology platform, will give advisors access to all of the CRM, financial planning, portfolio management and other systems they use from one desktop.

    Now if you’ll excuse me, I have quite a bit of laundry to do from our trips, so for FPPad.com, I’m Bill Winterberg, see you next time!

    Here are the video playlists we published from TD Ameritrade Institutional National LINC and T3:

    2016 TD Ameritrade Institutional National LINC

    2016 T3 Advisor

    Here are stories that didn’t make this week’s broadcast:

    United Capital Acquires FlexScore To Boost Financial Planning from WealthManagement.com

    United Capital, the Newport Beach, Calif.-based firm, is acquiring FlexScore, a consumer-facing financial planning tool that aggregates users financial data to generate a credit-score-like number of a person’s financial health.

     

    Watch FPPad Bits and Bytes for February 19, 2016

    6 min
  • FPPad Bits and Bytes for January 29

    On today’s broadcast, Betterment launches 401k plans for business, Morningstar updates its iPad app for advisors, Vestorly raises a new venture capital, and more.

    So get ready, FPPad Bits and Bytes begins now!

    (Watch FPPad Bits and Bytes on YouTube)

    Betterment for Business Officially Launches and Announces Advisory Board from PRNewswire.com

    [This week’s top story features Betterment, as the automated investment service announced the official launch of Betterment for Business, the company’s 401(k) plan for employers.

    Earlier this month, Betterment for Business received a very strong endorsement from the founder of a start-up called Estimize, saying the plan was so easy to set up that it could potentially crush the 401(k) industry.

    With plan fees ranging from 60 basis points all the way down to 10 basis points for billion-dollar plans, and an interface built for ease of use, Betterment’s offering might actually be one that you recommend to your small business-owner clients, and you might even consider it for your own company’s 401(k) needs.

    Among large 401(k) plans, established providers like Vanguard, Fidelity, and Financial Engines have a sizable advantage, but underserved companies establishing their first 401(k) plan should see Betterment as a very attractive solution.

    This reminds me of how Betterment targeted young underserved investors back in 2010… huh.] Betterment, the largest automated investing service, today announced the official launch of Betterment for Business. The new 401(k) platform, which uses smarter technology and includes personalized investment advice for all plan participants, is now live for a charter group of plan sponsors and participants.

    Started our 401K plan for @Estimize with @betterment today, was so easy to set up, amazing product, gonna crush that industry

    — Leigh Drogen (@LDrogen) January 4, 2016


    Preview Morningstar’s new iPad app dashboard for advisors from Morningstar

    Sigma Prime leads Series A round for Vestorly from PEHub.com

    Vestorly, Inc. the leading content marketing platform in financial services headquartered in New York City, today announced a Series A round of funding of $4.1 million.

    New cloud storage options for Office mobile and Office Online from Office.com

    Today, we’re making Office even easier for customers to use with cloud storage providers by adding real-time co-authoring with Office Online for documents stored in partner cloud services, extending our Office for iOS integration to all partners in the CSPP, and enabling integration between Outlook.com and cloud storage providers Dropbox and Box.

    Watch FPPad Bits and Bytes for January 29, 2016

    6 min

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