Franchise Everything

Franchise business models unpacked - Jonathan Payne, co-founder of Xpresso Mobile Cafe breaks down key aspects of the franchise with Glenn Walford.   The discussion focused around a number of key areas that make up the Xpresso Mobile Cafe franchise business offer;

• The brands change to now charging no franchise fees to make it easier and more attractive for people to join the brand,
• Van technology and in particular the battery powered capabilities of the vans - no generators anymore...
• The commitment to product quality and the departure from using a big 3rd party coffee brand, to now an exclusive coffee blend for the brand with it's own coffee roasted just for them,
• The people focus with the mobile cafe van operator, and customers and the importance of it in the business,
• What's the difference and reasons behind having a mobile van coffee business compared to a fixed cafe location.

Jonathan is very much about people in business, and this feature to his approach in the way he runs the Xpresso Mobile Cafe business, rings true throughout the conversation.   Also for context, Xpresso describes itself as being here to;   "...give people the knowledge and equipment they need to take control of their working life. We’re pushing the boundaries of employment freedom with inclusive business opportunities that allows a more flexible and enjoyable lifestyle. We set you up with everything you need to run your own mobile business and become a statement service in your neighbourhood."

Franchise owner journey: Nitin Khadalia - From a global award-recognised service advisor in one industry to multi-location franchise owner in another.

The journey to 3 franchises (and hopefully more on the way) with freight and logistics brand, PACK & SEND has been one of twists and turns for Nitin Khadalia.

After emigrating to Australia in 2006, Nitin initially stuck with his automotive industry background, predominantly as a service advisor with a number of major car brands.

With a successful career culminating in a second place finish as 'The World's Best Service Advisor' for Hyundai in 2014, Nitin had the itch to own his own business to build wealth and security for his family.

He took a leap of faith out of secure employment to free himself up to find his dream business.

While as an Uber driver on the side to keep things moving and income coming in for a few months, during this 'gap' time, a chance Google search result saw an advert that would go on to change the direction of his life...