In this podcast interview, Patrick Findaro speaks with Jen McCarn and Jeff Bevis of Caring Senior Service about the secrets to their success in scaling up their franchise business. Hear how they overcame common challenges that multiunit franchisees face, and learn from their advice based on their extensive knowledge of the franchise they work in.
Visit their profile on Vetted Biz: https://www.vettedbiz.com/listing/caring-senior-service/
Visit their website: https://www.caringseniorservice.com/
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01:21 How did you get into the home care business?
03:23 Why did you decide to go on with this franchise?
04:22 What is this industry all about?
06:21 What's the client pain like on a monthly basis? Does insurance or anyting cover this?
08:49 What have you found the harder part is getting clients get in those referrals or getting the staff provide the service?
09:34 What drove you to open up a second location?
10:27 Did you have professional experience in this field?
11:09 How many employees do you have?
11:49 What´s your day a day like?
12:23 How many years take you to get that level?
13:01 What was it like starting up and open up that first location?
15:12 What is ongoing cost for someone who wants to open a franchise in your system today in 2022?
15:39 Open fast, break even and start making real money
17:59 What regions are you targeting?
18:35 During covid, has it been kind of a net positive in terms of your revenue and bottom line on the business?
20:28 What metrics are you tracking daily?
21:14 How have you been able to recruit and train and retain talent?
22:59 Concluding thoughts
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