Franchise Voice

This is the first part of our 2-part series about the changes in the IFA’s Certified Franchise Executive program.

Sandie Curtis, VP of Education, and Brittney Cosby, Sr Manager of Certification Programs at The IFA discuss the refreshed and simplified CFE program and how you can get involved immediately online and in-person.

Special Guests: Brittney Cosby and Sandie Curtis.

On this Veteran’s Day edition, Steve White tells his story from serving the US Army to transitioning to the civilian business world, and then to his current role as President of PuroClean.

Steve is also a recent past chair of IFA’s VetFran committee and shares the vision of this group as well as his thoughts on leadership, having a sense of mission, and the importance of Veteran’s Day. Eric Johnson, Manager of VetFran is today’s moderator.

Special Guests: Eric Johnson and Steve White.

Today’s guests on IFA’s Franchise Voice:

Allison Hill, Head of Diversity and Social Responsibility, ROARK Capital Group

The panel discusses Roark’s history with philanthropy, the origin of Franchising Gives Back, and Papa John’s emphasis on community involvement.

Special Guests: Allison Hill, Jennifer Garner, and Rikki Amos.

Rikki Amos, Executive Director of The IFA Foundation speaks with Ericka Garza, President of Au Bon Pain, and Marlen Cortez Morris of Ogletree Deakins, about the launch of The Hispanic Latino Franchise Leadership Council. The goal is to reach the Hispanic and Latino communities about challenges and opportunities in Franchising.

Special Guest: Rikki Amos.

It’s not often that we get a Congressional Candidate that understands the ins and outs of franchising. Chuck Edwards joins Franchise Voice to share the nuances in policy that impact both the franchise business model and small business ownership at large and how having a background in franchising informs public service.

The major disruptions in the workplace are revolving around HR and workforce development. Sam Caucci, CEO and Founder of 1Huddle, shares ideas with podcast host Jack Monson on:

How can franchise systems create a more engaging environment and culture?

August is National Black Business Month and we’ve invited leaders from The Diversity Institute and The Black Franchise Leadership Council Chair to discuss how we can advance the goals of improving diversity, equity, and inclusion in franchising.

Rikki Amos, Executive Director of The IFA Foundation leads a conversation with Earsa Jackson, Richard Snow, and David Smith.

Special Guest: Rikki Amos.

Today’s guest on Franchise Voice is Franchise Payments Network CEO Tom Epstein, discussing trends in payment processing in the current inflationary environment.

Tom shares new research about what franchise systems are thinking regarding passing processing fees and other fees onto the consumer as well as cryptocurrency, buy-now-pay-later, and other structures that are disrupting traditional payment processing.

“Franchising is for everybody.”

Mark Jameson of Propelled Brands and Paul Pickett of Wild Birds Unlimited share the mission of IFA’s Pride Council, how franchise systems can be more inclusive of the LGBTQ community, and their own personal stories of rising to leadership positions in franchising while being authentic. And moderator Rikki Amos gives an overview of The IFA Foundation and The Diversity Institute.

Special Guest: Rikki Amos.

Live from IFE 2022 in New York!

IFA’s CEO Matt Haller sits down with podcast host Jack Monson to discuss challenges he’s hearing from small business owners and an update on IFA’s Open for Opportunity program. Plus, we’ll chat about next week’s Franchise Customer Experience Conference in Atlanta.

Next, Charlie Chase, CEO of FirstService Brands shares his thoughts on the empowering nature of the franchise business model as well as his objectives as the new Chair of the IFA.

Special Guest: Matt Haller.