Delivered: The Journey of Packaging

Franchises, Finance & The Future: Behind the Headlines with Jonathan Maze


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What does it really take to turn a parking lot pop-up into a billion-dollar brand? In this episode of Delivered, we sit down with Jonathan Maze, Editor-in-Chief of Restaurant Business Magazine and host of the A Deeper Dive podcast. With nearly two decades of experience reporting on the restaurant industry, Jonathan shares sharp, unfiltered insights into how brands rise, fall, and fight to stay relevant.
The conversation spans everything from why "fast casual" might be a meaningless label, to how TikTok helped save Chili’s, to how GLP-1 weight loss drugs could reshape the way Americans eat and the packaging that supports it. We also touch on the real cost of seed oils, what’s really driving consumer behavior, and how delivery is forcing operators to rethink store footprints.
This episode is full of hard-earned wisdom, deep industry perspective, and the kind of takeaways every operator, marketer, and founder should hear.


02:11 - Jonathan's Background in Journalism

03:29 - Dave's Hot Chicken Acquisition and Growth

11:11 - Defining Restaurant Categories (QSR vs Fast Casual)

18:11 - Current Consumer Spending and Dining Trends

24:20 - Chili's Success Story and Value Proposition

26:23 - Health Consciousness in Restaurants

31:26 - Impact of GLP-1 Medications on Restaurant Industry

35:15 - Evolution of Off-Premise Dining and Restaurant Real Estate

39:06 - The Importance of Branded Packaging

46:31 - Top Brands to Watch (Coffee and Beverage Concepts)

50:34 - Restaurant Brands Expanding into CPG

54:47 - Why McDonald's CosMc's Concept Was a Long Shot

57:00 - Jonathan's Most Impactful Story (Bergerim Franchise Fraud)

59:04 - Why Jonathan Loves Covering the Restaurant Industry


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Delivered: The Journey of PackagingBy SupplyCaddy