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Are you ready for an intro? David McDougall has over 40 years of experience in the restaurant industry. With high-level experience at Denny's, Cinnabon, Focus Brands, NexCen Brands, and Back Yard Burgers, he is now the CEO of Your Pie Franchising, a brand with 77 locations and 40 in the works. Get ready for a power-packed 25 minutes!

On this episode, David and host Zack Oates discuss: 

• The importance of surrounding yourself with good people and how to keep them
• Common operational mistakes
• To franchise or not to franchise?
• The two most important aspects of the guest experience in the digital age
• David gives Ovations to  Brian Niccol of Chipotle and Paul Brown of Inspire Brands
• More

Thanks David!