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By all accounts MadKudu had an incredible product, but they suffered very low day-2 retention rates after registration. Though the data pointed to a retention problem, it was actually a conversion one; most of their sign-ups were low quality leads that would never convert anyway. Join Francis Brero, co-founder & CRO, as he walks you how he solved this mystery by targeting the (right) metric everybody else overlooked.
By Growth Marketing ConferenceBy all accounts MadKudu had an incredible product, but they suffered very low day-2 retention rates after registration. Though the data pointed to a retention problem, it was actually a conversion one; most of their sign-ups were low quality leads that would never convert anyway. Join Francis Brero, co-founder & CRO, as he walks you how he solved this mystery by targeting the (right) metric everybody else overlooked.