Many founders are brilliant at their craft but struggle to translate that into a scalable, profitable business because they lack the financial "knobs and dials" to guide their decisions. Serial entrepreneur William Lieberman, founder of The CEO's Right Hand, knows this journey firsthand. He grew his first FinTech company from a small subscription service to a massive $100,000-a-month contract.

Is your firm starting to feel like it can only grow if you work harder? You’re not alone. Most professional services businesses hit an invisible ceiling. One built on mismatched incentives, founder bottlenecks, and outdated growth playbooks.

In this episode of Freeing the Founder, Jeremy Rosmarin - former operations leader turned investor - pulls back the curtain on what’s really holding firms back, and how you can break free.

This is a practical guide, and a mindset shift for service-based founders who want a business that doesn’t rely solely on them. If you’re ready to build something that runs without you, this episode will change how you think about growth forever.

The Guide to Growing Professional Services

Miles Kailburn, co-founder of the 18-year-old agency OTM, shares the story of being a "prophet in his own land", realizing his team wasn't applying their powerful customer journey work to their own company. In this episode, learn how he created a brand new "Service Designer" role, gave a team member a 9-month runway to prove the concept, and achieved a massive 60-85% increase in net profit, allowing the firm to grow past capacity without adding new people. This is a masterclass on finding hidden value by systematizing your own services.

In this episode, Jeff Klaumann of Collective 54 breaks down the Founder Bottleneck - the stage where a founder becomes the biggest constraint to their own company's growth and successful exit. Learn the two biggest warning signs (Time and Money) and his playbook for breaking free, starting with a crucial self-assessment to avoid hiring a "mirror image" of yourself and learning to delegate effectively. This is your guide to scaling smarter.

Most founders only install an operating system when their business is on fire. Leo Falkenstein of Consume Media, did the opposite. In this episode, he explains why he chose to implement EOS when things were going well, all sparked by a gut feeling that his team could achieve more. Learn the critical lesson he discovered about needing a shared vision before you can build a culture of accountability, and his methodical, slow-and-steady approach to getting genuine team buy-in.

Matt Schaubroeck built and sold his company, but his biggest mistake was trying to do it all himself. In this episode, he gets candid about the humbling art of delegation. Learn why letting go is the only way to avoid burnout, empower your team, and truly scale your business.