Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:

• Broker vs Dispatcher: We break down the differences between a freight broker and a dispatcher, and whether one person can legally and effectively perform both roles.
  
  
• Fraudulent Carrier Scenario: A listener shares a case where a broker paid a fraudulent carrier and now refuses to pay the real trucking companies who actually moved the freight. We discuss legal and ethical options to resolve the situation.
  
  
• Insurance for 1099 Agents: Should a 1099 freight agent carry insurance?

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Today’s freight thieves are no longer just hijackers—they're hackers, posing as carriers by infiltrating email accounts and exploiting weak verification processes. In this episode, we break down a real theft case where criminals redirected a shipment using a hacked carrier profile, exposing the failure of standard vetting methods.

We reveal how these theft rings operate like corporations, and why software alone isn’t enough to stop them. Learn practical, low-cost strategies—like enhanced FMCSA checks, strategic phone calls, and trusting your gut—that can keep your freight safe and boost shipper trust.

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In this episode, Ben Kowalski and Mike Fullam break down current freight market challenges, including tariffs and shifting consumer habits. They also discuss the new version of QuiksSkope, a tool designed to combat freight fraud and improve accountability in the transportation industry.

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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:

• Expedite freight for aerospace industry
• Flat rates vs. CWT – how to switch
• Quoting linehaul-only rates without fuel

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Why do 95% of new sales reps wash out in their first year? This episode uncovers the mindset shifts, psychological hurdles, and authentic communication strategies that separate top freight brokers from those who struggle. Whether you're building a sales team or trying to thrive in the industry yourself, you'll get actionable insights to transform your results and boost retention.

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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:

• "What insurance coverage does a freight broker actually need—Contingent Cargo, General Liability, or both?"
• "Two friends had loads stolen due to email hacks—how can brokers prevent this type of fraud?"
• "Should brokers call a driver before booking, or is email confirmation enough?"

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We’re celebrating 300 episodes by sharing the most valuable lessons we’ve learned in building a successful freight brokerage. From finding your niche and qualifying leads to building strong carrier relationships and tracking profit—not just revenue—this episode is packed with time-tested strategies. Whether you're new or seasoned, these fundamentals will help you grow smarter and stronger in any market.

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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:

• 📦 Recommended freight broker software tools to manage rate confirmations, BOLs, PODs, and invoices.
• 🚚 Strategies for pricing and moving LTL (Less-than-Truckload) shipments.
• 🥔 What to do when shippers underpay: Can brokers ask for more money without damaging relationships?

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Military logistics is one of the most complex and overlooked areas in transportation. In this episode, we break down how moving freight for the Department of Defense really works—from navigating organizations like SDDC, to managing tight timelines, limited carrier capacity, and high-stakes coordination. You'll also hear firsthand stories and relationship-building tips that can help brokers succeed in this specialized niche.

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Stephen Ruhe & Ben Kowalski answer your freight brokering questions and discuss:

• 🚆 Export & Domestic Rail Freight - How can brokers source both export and domestic rail freight?
• 🍁 Moving Hay from Canada to the U.S. - If you’re brokering freight like hay from Canada to the U.S., can you handle customs clearance yourself—or do you need to involve a customs broker or freight forwarder?
• ❌ Carrier Cancels After Booking – Now What? - What happens when a carrier books a load and then cancels before pickup?

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