Today, we’re diving deep with Ken Rolston, a seasoned MSP operator who’s been through the M&A wringer more times than I can count. Seriously, he’s acquired 11 MSPs, exited twice, and is now the mastermind behind MSP Manda. We’re talking about the lessons he learned in the trenches while building his business from scratch to 120 employees and $22 million in revenue. Ken’s got the scoop on what works, what doesn’t, and how to successfully buy, sell, and integrate IT services companies. So if you’re curious about navigating the wild world of MSP mergers and acquisitions, you won’t want to miss this chat!

Title: From 0 to $22M: Ken Rolston’s MSP Acquisition Playbook (and 10x Exit Lessons)

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Looking to sell your MSP or partner to take your business to the next level? DataTel actively seeking to acquire quality MSPs to it's capability & client base. If you own an MSP generating more than $1M in revenue annually seeking and wanting a change, contact [email protected] .

Takeaways:

1. Ken Rolston shares his journey through the MSP world, from engineering to exits.
2. The podcast emphasizes the importance of culture during mergers and acquisitions.
3. Ken highlights that navigating MSP M&A requires patience and understanding of the human factor.
4. A cyber attack challenged Ken's company but also demonstrated the importance of customer retention.
5. MSP owners need to understand the M&A process better to grow effectively and sustainably.
6. Ken's new venture focuses on helping MSPs navigate the M&A landscape with practical insights.