The Happy Practice

From Admin Overload to Patient Focus: The Tech-Driven Evolution of PT

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In This Episode:

In this episode, we sit down with Tim Dwyer, VP of Growth at Prompt Therapy Solutions. We discuss the unique challenges and growth opportunities in the physical therapy space, touching on topics such as improving practice efficiency, leveraging technology to reduce administrative burdens, and addressing the staffing issues common across healthcare. The conversation also delves into the future of physical therapy, patient experience optimization, and strategies for scaling private practices.


Guest:

Tim Dwyer is the Vice President of Growth at Prompt Therapy Solutions, where he has been driving business development since 2019. With a background in operations and growth strategy, Tim brings extensive experience in leveraging technology to enhance business outcomes. He holds a degree from Fordham University’s Gabelli School of Business and is passionate about transforming the physical therapy industry.

Key Points & Highlights:

  • The discussion covers the unique challenges in physical therapy, including the high frequency of patient visits and the need for efficient, well-organized operations to keep up with demand.
  • Tim talks about how practices can leverage technology to reduce administrative tasks, allowing staff to focus on more skilled work and ultimately improve patient outcomes.
  • The episode also touches on strategies for practice growth, including expanding to new locations and using social media to attract both patients and staff.


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