In This Episode: 

We welcome Dr. Thanh Mai—optometrist, educator, speaker, and practice owner based in Orange County, California. Dr. Mai reflects on his personal experience with childhood myopia, how it inspired his career path, and the steps he’s taken to grow from a single cold start into multiple thriving practices. He also shares insights on myopia management, leadership, and expanding through acquisitions while keeping patient care as the top priority.

Guest:

Dr. Thanh Mai, OD, is the Co-Founder of Insight Vision Center Optometry and serves as Vice President of Clinical Innovation at Treehouse Eyes. He graduated summa cum laude from the Southern California College of Optometry and earned his undergraduate degree at UCLA on a full scholarship. Specializing in myopia control and advanced corneal disease management, including keratoconus and corneal transplants, Dr. Mai is also a mentor and leader committed to advancing patient care, supporting fellow optometrists, and shaping the future of eye care.

Key Points & Highlights:

• Why childhood myopia is on the rise and what can be done to slow or prevent its progression
• Key takeaways from launching a private practice from scratch and shaping its culture
• The real challenges and opportunities of managing and leading a healthcare team
• Strategies for practice growth through acquisitions without compromising patient outcomes
• Actionable advice for healthcare providers looking to scale their practices sustainably

Learn More About Weave:

Curious about how Weave can transform your practice? Visit us at⁠⁠⁠⁠⁠⁠ getweave.com⁠⁠⁠⁠⁠⁠ to discover more about our services and how we can help you streamline your communications, enhance patient experience, and grow your business.

Stay Connected:

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In This Episode: 

Join us for a conversation with Dr. Josh Funk, founder of Rehab 2 Perform, a fast-growing physical therapy group serving the Washington, D.C. area with 11+ locations and more than 110 team members. From his early days as an entrepreneur to developing a scalable healthcare model, Dr. Funk offers valuable insights on leadership, building strong culture, and adopting a CEO mindset in a competitive industry.

Guest:

Dr. Josh Funk is the founder and owner of Rehab 2 Perform, a rapidly expanding physical therapy practice with multiple locations across the Washington, D.C. area. A Montgomery County, MD native, he earned his Doctor of Physical Therapy degree from the University of Maryland–Baltimore. Dedicated to both community engagement and business growth, Dr. Funk has completed several prestigious programs, including Goldman Sachs’ 10,000 Small Businesses. His vision is to position Rehab 2 Perform as a leading healthcare organization driven by innovation and exceptional clinical care.

Key Points & Highlights:

• Dr. Funk’s journey from launching one physical therapy clinic to leading a multi-location success story
• Key challenges and lessons learned while scaling a healthcare business
• How culture, systems, and talent drive long-term growth
• The mindset transformation required to move from clinician to CEO
• Proven approaches for creating a loyal, high-performing team

Learn More About Weave:

Curious about how Weave can transform your practice? Visit us at⁠⁠⁠⁠⁠ getweave.com⁠⁠⁠⁠⁠ to discover more about our services and how we can help you streamline your communications, enhance patient experience, and grow your business.

Stay Connected:

Don't miss out on any updates or insights. Follow us on social where we share groundbreaking ideas, cutting-edge practices, and insights into the future of healthcare. Connect with us to be part of the conversation that shapes tomorrow's healthcare landscape.

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In This Episode: In this episode, we sit down with Dr. Jeff Ellis, a board-certified dermatologist and the co-founder of a standout dermatology group just outside New York City. Dr. Ellis walks us through his journey from modest beginnings—literally running a clinic from three laptops—to leading a practice of over 30 team members. You’ll hear how his passion for tech, clear communication, and process optimization helped him build a 5-star patient experience without losing the personal connection that defines exceptional care.

Guest:

Dr. Jeff Ellis is a New York-based dermatologist known for his innovative approach to practice management. His group practice combines general dermatology, surgical procedures, and in-house oculoplastics. With a keen eye for technology and workflow design, Dr. Ellis has helped lead the clinic to more than 1,500 near-perfect reviews and one of the strongest reputations in the region.

Key Points & Highlights:

• How a part-time side gig became a scalable, thriving dermatology clinic
• Why internal communication and patient expectation-setting are essential for smooth operations
• The benefits of streamlining tools and embracing smart automation
• How reducing patient wait times and improving transparency boosted the practice’s online reputation

Learn More About Weave:

Curious about how Weave can transform your practice? Visit us at⁠⁠⁠⁠ getweave.com⁠⁠⁠⁠ to discover more about our services and how we can help you streamline your communications, enhance patient experience, and grow your business.

Stay Connected:

Don't miss out on any updates or insights. Follow us on social where we share groundbreaking ideas, cutting-edge practices, and insights into the future of healthcare. Connect with us to be part of the conversation that shapes tomorrow's healthcare landscape.

• Instagram:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠@getweave⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠
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• LinkedIn:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠Weave⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Happy Practice Newsletter:

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In This Episode:
What really drives patients to say yes to care? It’s not just treatment plans, pricing, or insurance—it’s people. In this thought-provoking episode, consultant and industry powerhouse Debra Nash joins us to break down the human side of case acceptance. Drawing on over four decades of experience, Debra shares how small changes in communication and mindset can create massive shifts in patient behavior, loyalty, and practice profitability. 

Guest:

With over 40 years of experience in the dental industry, Debra Nash is a nationally recognized consultant, speaker, and educator who has helped thousands of practices across the country elevate patient communication, strengthen team leadership, and drive meaningful business growth. Together with her husband, renowned cosmetic dentist Dr. Ross Nash, she co-leads the Nash Institute—a continuing education and training center in Charlotte, North Carolina—where they mentor clinicians and teams committed to delivering exceptional care.

Key Points & Highlights:

• Start with Relationship, Not Rules: Learn why the first 15 seconds of the first phone call sets the tone for trust—and how to shift the conversation from policies to people.
• Your Beliefs Shape Outcomes: Discover how the internal mindset of the doctor and team—especially around affordability and insurance—can unconsciously influence patient decisions.
• The Magic Question That Changes Everything: Debra shares one powerful phrase that instantly reframes the treatment conversation and invites patient trust and openness.
• Financing with Dignity: Why third-party financing should never be positioned as a “last resort”—and how to confidently present it as a tool for empowerment, not embarrassment.

Learn More About Weave:

Curious about how Weave can transform your practice? Visit us at⁠⁠⁠ getweave.com⁠⁠⁠ to discover more about our services and how we can help you streamline your communications, enhance patient experience, and grow your business.

Stay Connected:

Don't miss out on any updates or insights. Follow us on social where we share groundbreaking ideas, cutting-edge practices, and insights into the future of healthcare. Connect with us to be part of the conversation that shapes tomorrow's healthcare landscape.

• Instagram:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠@getweave⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠
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• LinkedIn:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠Weave⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Happy Practice Newsletter:

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In This Episode:

We sit down with Dr. Brianna Rhue—optometrist, CEO, and author—to discuss how practitioners can embrace innovation, scale their practices, and adopt a business mindset. Dr. Rhue shares her journey from childhood aspirations to practice ownership, her insights on balancing clinical and business responsibilities, and why collaboration is key to industry growth. We also dive into The Eye Pitch Book, which provides strategies for making smarter purchasing decisions, leveraging vendor relationships, and embracing technology to create a thriving practice.

Guest:

Dr. Brianna Rhue is an optometrist, entrepreneur, and thought leader in the eye care industry. She owns and operates a growing private practice while also serving as the CEO of a tech company focused on improving patient care. With a passion for business and innovation, Dr. Rhue helps fellow practitioners navigate the evolving landscape of health care, ensuring they stay ahead of the curve. She is also the author of The Eye Pitch Book, a guide to making strategic business decisions and maximizing opportunities in the optometry space.

Key Points & Highlights:

• Balancing Business & Patient Care: How Dr. Rhue learned to delegate, trust her team, and focus on the work she loves most.

• Overcoming the Fear of Investment: Why doctors need to see technology not as a cost but as a revenue-driving opportunity.

• Collaboration Over Competition: The best practices thrive by working together, sharing knowledge, and innovating collectively.

• AI & The Future of Healthcare: Dr. Rhue discusses why doctors should embrace AI-driven solutions and how technology will continue to transform patient care.

Learn More About Weave:

Curious about how Weave can transform your practice? Visit us at⁠⁠ getweave.com⁠⁠ to discover more about our services and how we can help you streamline your communications, enhance patient experience, and grow your business.

Stay Connected:

Don't miss out on any updates or insights. Follow us on social where we share groundbreaking ideas, cutting-edge practices, and insights into the future of healthcare. Connect with us to be part of the conversation that shapes tomorrow's healthcare landscape.

• Instagram:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠@getweave⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

• Pinterest:⁠⁠ ⁠⁠⁠⁠⁠⁠⁠@getweave⁠⁠⁠⁠⁠⁠⁠⁠⁠

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• LinkedIn:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠Weave⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Happy Practice Newsletter:

Join our community of professionals and sign up for the Happy Practice Newsletter. Get access to exclusive tips, tricks, and industry insights designed to help you build a happier, more successful practice. Sign up here:

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In This Episode:

We sit down with Chris Balbi, a marketing expert who has helped grow Misha Aesthetics from a small med spa to a thriving multi-location practice. Chris shares his unconventional journey from theater to marketing, how he built a strong social media presence, and why email lists matter more than followers. He also breaks down how AI is revolutionizing the aesthetics industry, from lead generation to personalized marketing. Plus, Chris shares a genius AI-driven marketing hack that any practice can implement today.

Guest:

Chris Balbi is a seasoned marketing professional with over 17 years of experience, currently leading the marketing efforts at Misha Aesthetics. With a background in theater and a natural talent for creativity, Chris transitioned into marketing after working at a med spa front desk and discovering his passion for growing businesses through social media, email marketing, and innovative digital strategies. He is also the author of Marketing Magic: Spells to Make Your Spa Grow, a book designed to help small businesses navigate marketing in the digital age.

Key Points & Highlights:

Learn More About Weave:

Curious about how Weave can transform your practice? Visit us at⁠ getweave.com⁠ to discover more about our services and how we can help you streamline your communications, enhance patient experience, and grow your business.

Stay Connected:

Don't miss out on any updates or insights. Follow us on social where we share groundbreaking ideas, cutting-edge practices, and insights into the future of healthcare. Connect with us to be part of the conversation that shapes tomorrow's healthcare landscape.

Happy Practice Newsletter:

Join our community of professionals and sign up for the Happy Practice Newsletter. Get access to exclusive tips, tricks, and industry insights designed to help you build a happier, more successful practice. Sign up here:

⁠https://tinyurl.com/mw45vjsp⁠

In This Episode:

We welcome back Genevieve Poppe to discuss how healthcare practices can leverage technology to improve patient care and streamline operations. Together, we explore the challenges of implementing new technology, from overcoming team resistance to ensuring successful adoption, and the critical role it plays in delivering a seamless, patient-centered experience. Genevieve shares practical advice on how to select the right tools, train teams effectively, and hold them accountable to ensure the technology achieves its full potential.

Guest:

Genevieve Poppe is a seasoned consultant with extensive experience in the dental industry. From practice management to dental assisting and consulting for practices nationwide, Genevieve has a unique perspective on how technology can enhance both the patient experience and practice efficiency. Her deep knowledge and engaging approach make her a sought-after voice in the industry.

Key Points & Highlights:

Learn More About Weave:

Curious about how Weave can transform your practice? Visit us at getweave.com to discover more about our services and how we can help you streamline your communications, enhance patient experience, and grow your business.

Stay Connected:

Don't miss out on any updates or insights. Follow us on social where we share groundbreaking ideas, cutting-edge practices, and insights into the future of healthcare. Connect with us to be part of the conversation that shapes tomorrow's healthcare landscape.

Happy Practice Newsletter:

Join our community of professionals and sign up for the Happy Practice Newsletter. Get access to exclusive tips, tricks, and industry insights designed to help you build a happier, more successful practice. Sign up here:

https://tinyurl.com/mw45vjsp

In This Episode:

In this episode, we welcome back Dr. Hendrik Lai for another insightful conversation. This time, we dive into the complexities of selling a healthcare practice. Dr. Lai unpacks the emotional, financial, and strategic aspects of preparing for an exit, emphasizing the value of planning from day one. He also shares new insights into the evolving marketplace for practice sales and offers actionable strategies to maximize valuation while minimizing risk. Whether you’re considering selling your practice now or laying the groundwork for the future, this episode is filled with practical advice to guide you through the process.

Guest:

Dr. Hendrik Lai is a clinician with over 25 years of experience in dentistry and healthcare management consulting. With a background that includes practicing as an oral surgeon and working across industries to optimize production flows and business processes, Dr. Lai brings a wealth of knowledge to practice ownership transitions. His expertise in valuation, risk management, and operational efficiency makes him a sought-after advisor for healthcare professionals.

Key Points & Highlights:

Learn More About Weave:

Curious about how Weave can transform your practice? Visit us at getweave.com to discover more about our services and how we can help you streamline your communications, enhance patient experience, and grow your business.

Stay Connected:

Don't miss out on any updates or insights. Follow us on social where we share groundbreaking ideas, cutting-edge practices, and insights into the future of healthcare. Connect with us to be part of the conversation that shapes tomorrow's healthcare landscape.

Happy Practice Newsletter:

Join our community of professionals and sign up for the Happy Practice Newsletter. Get access to exclusive tips, tricks, and industry insights designed to help you build a happier, more successful practice. Sign up here:

getweave.com⁠

In This Episode:

In this inspiring episode, we chat with Dr. Vernard Hodges and Dr. Terrence Ferguson, the dynamic duo behind Critter Fixers Country Vets. The discussion covers their unique journeys into veterinary medicine, the challenges of starting a practice, and their passion for giving back to the community. From humble beginnings in an 800-square-foot clinic to starring in a successful National Geographic TV series, they share insights into building a thriving business while making a meaningful impact. 

Guest:

Dr. Vernard Hodges and Dr. Terrence Ferguson are the founders of Critter Fixers Country Vets, based in Central Georgia. With over 25 years of experience, they specialize in caring for all types of animals—from pets to exotics. Beyond their veterinary practice, they star in the National Geographic series Critter Fixers: Country Vets. Both doctors are dedicated to mentoring the next generation of veterinarians, particularly in underrepresented communities, through initiatives like their Vet for a Day program.

Key Points & Highlights:

Learn More About Weave:

Curious about how Weave can transform your practice? Visit⁠⁠⁠⁠⁠⁠⁠⁠ ⁠getweave.com⁠⁠⁠⁠⁠⁠⁠⁠⁠ to discover more about our all-in-one experience platform and how we can help you deliver a better healthcare experience - every practice, every patient, every interaction. 

Stay Connected:

Don't miss out on more Happy Practice! Follow us on social, where we share ideas, best practices, and insights from industry experts. Connect with us to be part of the Happy Practice Community.

Happy Practice Newsletter:

Join our community of professionals and sign up for the Happy Practice Newsletter. Get access to exclusive tips, tricks, and industry insights designed to help you build a happier, more successful practice.⁠⁠⁠⁠⁠⁠ ⁠⁠⁠Sign up here⁠⁠⁠⁠⁠⁠⁠⁠⁠. 

In This Episode:

Guest:

Key Points & Highlights:

Learn More About Weave:

Curious about how Weave can transform your practice? Visit⁠⁠⁠⁠⁠⁠⁠⁠ ⁠getweave.com⁠⁠⁠⁠⁠⁠⁠⁠⁠ to discover more about our all-in-one experience platform and how we can help you deliver a better healthcare experience - every practice, every patient, every interaction. 

Stay Connected:

Don't miss out on more Happy Practice! Follow us on social, where we share ideas, best practices, and insights from industry experts. Connect with us to be part of the Happy Practice Community.

Happy Practice Newsletter:

Join our community of professionals and sign up for the Happy Practice Newsletter. Get access to exclusive tips, tricks, and industry insights designed to help you build a happier, more successful practice.⁠⁠⁠⁠⁠⁠ ⁠⁠⁠Sign up here⁠⁠⁠⁠⁠⁠⁠⁠⁠.