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In this episode, we chat with Darren Mendenhall, Customer Service Manager at Orenco, about the real-world aspects of helping various people with wastewater systems. We hear how the customer service team supports homeowners, installers, and engineers with troubleshooting, training, and plenty of patience. Darren shares how to handle calls about alarms and tricky questions, as well as those memorable calls that remind us why protecting water matters so much. 

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