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From Analog Drawings to Digital Plotters: Supporting Architecture Tech
In this episode of Behind the Screens: IT at ND, host Scooter, Director of IT for the College of Arts and Letters, speaks with ArchIT team members Amelia Brubaker and Brock Burden about the unique challenges of providing embedded tech support within the University of Notre Dame’s School of Architecture. They discuss supporting students through their analog-to-digital workflows, managing complex large-format printing needs both on campus and abroad in Rome, and emphasizing proactive planning, robust documentation, and equipment redundancy to prevent issues before they arise. The team also recounts handling a high-stakes security incident, shares their consultancy philosophy rooted in care, transparency, and relationship-building, and offers advice to new consultants. The episode wraps with personal insights, including Amelia’s love for detailed lists and Brock’s disdain for the “reply all” button.
Takeaways
About this podcast:
Behind the Screens: IT@ND is a podcast based out of the University of Notre Dame, where hosts Scott Russell (IT Director for the College of Arts & Letters) and Diana Garcia (IT Support Technician: Service Desk) give you a behind-the-scenes look at what IT consultancy is all about. Whether you're deep in the IT world or just curious about how technology powers a university, this podcast is for you.
Each episode gives insight into Information Technology at Notre Dame — with focus on how IT consultants support the University, breaking down the challenges they face and the innovative solutions they create. From interviews with experts driving key campus projects to practical tips for making the most of your tech, this podcast explains how IT teams work behind the scenes to keep things running smoothly across campus.
With this podcast, not only will you learn how technology professionals at Notre Dame help shape and support the future of the University, but you'll also get helpful insights and strategies to help you stay ahead.
Takeaways
- Amelia provides embedded support in the School of Architecture.
- Brock advises faculty and senior leadership on technology.
- The architecture program has a unique location in Rome.
- Large format printers present specific challenges.
- Proactive planning is crucial for a smooth academic year.
- Documentation and training are key strengths in IT consultancy.
- Building relationships is essential for effective support.
- Communication is vital when managing stakeholder priorities.
- Mistakes are learning opportunities in IT consultancy.
- A positive work environment enhances motivation and productivity.
About this podcast:
Behind the Screens: IT@ND is a podcast based out of the University of Notre Dame, where hosts Scott Russell (IT Director for the College of Arts & Letters) and Diana Garcia (IT Support Technician: Service Desk) give you a behind-the-scenes look at what IT consultancy is all about. Whether you're deep in the IT world or just curious about how technology powers a university, this podcast is for you.
Each episode gives insight into Information Technology at Notre Dame — with focus on how IT consultants support the University, breaking down the challenges they face and the innovative solutions they create. From interviews with experts driving key campus projects to practical tips for making the most of your tech, this podcast explains how IT teams work behind the scenes to keep things running smoothly across campus.
With this podcast, not only will you learn how technology professionals at Notre Dame help shape and support the future of the University, but you'll also get helpful insights and strategies to help you stay ahead.
View all episodes
By Andy JonatzkeIn this episode of Behind the Screens: IT at ND, host Scooter, Director of IT for the College of Arts and Letters, speaks with ArchIT team members Amelia Brubaker and Brock Burden about the unique challenges of providing embedded tech support within the University of Notre Dame’s School of Architecture. They discuss supporting students through their analog-to-digital workflows, managing complex large-format printing needs both on campus and abroad in Rome, and emphasizing proactive planning, robust documentation, and equipment redundancy to prevent issues before they arise. The team also recounts handling a high-stakes security incident, shares their consultancy philosophy rooted in care, transparency, and relationship-building, and offers advice to new consultants. The episode wraps with personal insights, including Amelia’s love for detailed lists and Brock’s disdain for the “reply all” button.
Takeaways
About this podcast:
Behind the Screens: IT@ND is a podcast based out of the University of Notre Dame, where hosts Scott Russell (IT Director for the College of Arts & Letters) and Diana Garcia (IT Support Technician: Service Desk) give you a behind-the-scenes look at what IT consultancy is all about. Whether you're deep in the IT world or just curious about how technology powers a university, this podcast is for you.
Each episode gives insight into Information Technology at Notre Dame — with focus on how IT consultants support the University, breaking down the challenges they face and the innovative solutions they create. From interviews with experts driving key campus projects to practical tips for making the most of your tech, this podcast explains how IT teams work behind the scenes to keep things running smoothly across campus.
With this podcast, not only will you learn how technology professionals at Notre Dame help shape and support the future of the University, but you'll also get helpful insights and strategies to help you stay ahead.
Takeaways
- Amelia provides embedded support in the School of Architecture.
- Brock advises faculty and senior leadership on technology.
- The architecture program has a unique location in Rome.
- Large format printers present specific challenges.
- Proactive planning is crucial for a smooth academic year.
- Documentation and training are key strengths in IT consultancy.
- Building relationships is essential for effective support.
- Communication is vital when managing stakeholder priorities.
- Mistakes are learning opportunities in IT consultancy.
- A positive work environment enhances motivation and productivity.
About this podcast:
Behind the Screens: IT@ND is a podcast based out of the University of Notre Dame, where hosts Scott Russell (IT Director for the College of Arts & Letters) and Diana Garcia (IT Support Technician: Service Desk) give you a behind-the-scenes look at what IT consultancy is all about. Whether you're deep in the IT world or just curious about how technology powers a university, this podcast is for you.
Each episode gives insight into Information Technology at Notre Dame — with focus on how IT consultants support the University, breaking down the challenges they face and the innovative solutions they create. From interviews with experts driving key campus projects to practical tips for making the most of your tech, this podcast explains how IT teams work behind the scenes to keep things running smoothly across campus.
With this podcast, not only will you learn how technology professionals at Notre Dame help shape and support the future of the University, but you'll also get helpful insights and strategies to help you stay ahead.