In this episode of The Tech Trek, Amir Bormand talks with Jason Wells, Head of Engineering at BrowserBase, about building a high-performance culture rooted in trust, emotional intelligence, and psychological safety. Jason shares how his unconventional path—including a six-year break from tech—helped shape a management philosophy that puts human connection at the center of engineering leadership. From dismantling blame culture to fostering self-compassion and authentic feedback loops, Jason offers a powerful framework for anyone looking to lead modern tech teams more intentionally.

💬 Quote:

“The best engineering is done by people who love their jobs. If you want the best output, you need a culture that makes people feel safe, trusted, and empowered.” — Jason Wells

🔑 Key Takeaways:

Trust is the foundation: Jason outlines how “boldly daring to trust” creates psychological safety—key to collaboration, innovation, and long-term performance.

Blameless culture matters: Mistakes should be opportunities for learning, not shame. This leads to more ownership and less deflection in engineering teams.

Emotional intelligence is a multiplier: Jason shares how his six-year break from tech helped him level up his emotional toolkit—skills he now actively brings into management.

Every engineer is unique: One-size-fits-all management doesn’t work. Jason emphasizes individualized leadership rooted in curiosity, vulnerability, and compassion.

🕒 Timestamped Highlights:

00:00 – Intro & Jason’s background

02:43 – What makes a great engineering culture

04:40 – Why trust and psychological safety are non-negotiable

06:59 – How BrowserBase screens for cultural alignment

10:46 – Building an ideal environment from scratch

12:27 – Jason’s early start: Atari, Oracle, and startups

17:00 – Transition into management and leadership philosophy

20:00 – Leaving tech for six years: self-actualization and purpose

24:00 – Learning emotional intelligence and conflict resolution

28:19 – Creating safe space for engineers with high expectations

31:38 – Preventing burnout while maintaining performance

33:38 – Leadership means knowing your people