Email inboxes are crowded. Social feeds are saturated. So where do digital brands go next?
In this episode of From Brief to Broadcast, Andrew Curran, Founder of Arc X-Media and Zap~Post, explains how data-driven, automated direct mail is helping brands reconnect with customers, and why offline channels are outperforming digital at critical moments. A practical conversation about CRM, AI, attribution, and the future of omnichannel marketing.
Show Notes:
00:00 Why digital brands are adopting direct mail
01:30 Andrew’s entrepreneurial journey
03:55 What Zap~Post is and how it works
06:00 Turning digital behaviour into physical mail
08:20 Tracking performance and ROI
11:45 Digital saturation and customer fatigue
15:40 The role of AI in CRM platforms
18:00 Solving creative challenges with AI
22:40 What’s next for Zap~Post
25:10 The future of direct mail marketing
About Andrew: Andrew's LinkedIn:
https://www.linkedin.com/in/andrewjcurran/
ZAP~POST: https://zappost.com
Connect with us: LinkedIn:
https://www.linkedin.com/company/eight-group-print-and-marketing-solutions/