Do Human Work

From Burnout to Breakthrough: Rethinking the SOC featuring Benjamin Dulieu

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What happens when a Marine-turned-CISO stops accepting the status quo in cybersecurity? 

Benjamin Delieu, Chief Security Officer at Duck Creek Technologies, joins Nate Burke and Lior Div to explore how AI agents—not centralized systems—are reshaping the future of security operations. From overburdened SOC teams to the hidden costs of legacy infrastructure, Benjamin shares his perspectives from the frontline of transformation. He reveals his DIY AI trainer, an “aha” moment in Italy, and how he’s empowering his team to think creatively and build faster. This episode isn't just about tech—it’s about leadership, mindset shifts, and letting go of the old to build what's next.

 

Impactful Moments:

  • 00:00 – Introduction
  • 02:00 – From Marines to AI-driven security leadership
  • 03:40 – How a DIY AI trainer changed everything
  • 05:00 – Kids, travel, and AI integration in daily life
  • 07:00 – “Free the people” from 24/7 SOC toil
  • 10:30 – The CISO bucket list and wasted creativity
  • 14:45 – Flex the AI muscle like a bicep
  • 18:00 – The RFP automation story that saved six figures
  • 20:30 – AI-native vs. AI-retrofitted companies
  • 25:30 – Destroy the old; build what’s next
  • 27:00 – Inside Benjamin’s viral AI Innovation Series
  • 30:00 – Don’t lead with ROI—start with small wins
  • 36:30 – Magic wand moment: “Making memories, breaking systems”
  • 38:45 – Three takeaways for modern security leaders

    • Interested in being a guest or want to recommend someone? Reach out to us at [email protected]

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    Do Human WorkBy 7AI