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Most B2B deals don’t end in “no”.
They die quietly. No decision. No movement. No momentum.
In this episode, Marcus Cauchi speaks with Karl Schmidt,one of the leaders of the research teams that helped 100s of companies take advantage of the insights from The Challenger Sale.
Buyers now do most of their thinking before they ever speak to a salesperson. Buying committees have doubled. Information is everywhere. Confidence is not.
This conversation explores why traditional sales approaches struggle in this reality, and why the best sellers are no longer pushing solutions. They’re helping buyers make sense of risk, complexity, and internal politics. You’ll hear:
• Why decision confidence matters more than solution confidence
• The fears that quietly kill deals
• How sellers unintentionally strip buyers of agency
• Why “no decision” is the real competitor
• What framemaking looks like in real sales conversations
If you’re a founder, CEO, sales leader, or an aspiring top performer, this episode will change how you think about discovery, deal reviews, and what it really means to help a customer buy. This is not about tactics. It’s about leadership in the buying process.
By Marcus Cauchi, Laughs Last Ltd4.8
2323 ratings
Most B2B deals don’t end in “no”.
They die quietly. No decision. No movement. No momentum.
In this episode, Marcus Cauchi speaks with Karl Schmidt,one of the leaders of the research teams that helped 100s of companies take advantage of the insights from The Challenger Sale.
Buyers now do most of their thinking before they ever speak to a salesperson. Buying committees have doubled. Information is everywhere. Confidence is not.
This conversation explores why traditional sales approaches struggle in this reality, and why the best sellers are no longer pushing solutions. They’re helping buyers make sense of risk, complexity, and internal politics. You’ll hear:
• Why decision confidence matters more than solution confidence
• The fears that quietly kill deals
• How sellers unintentionally strip buyers of agency
• Why “no decision” is the real competitor
• What framemaking looks like in real sales conversations
If you’re a founder, CEO, sales leader, or an aspiring top performer, this episode will change how you think about discovery, deal reviews, and what it really means to help a customer buy. This is not about tactics. It’s about leadership in the buying process.

8,723 Listeners