Tony Morando is the Chief Sales Officer at World Emblem, the #1 producer of custom emblems for apparel businesses. He has been a key player in guiding the company through significant expansion phases, growing the employee base from 100 to just under 1,300 across Mexico, the US, and Canada. With a leadership style rooted in authenticity and empathy, Tony has an aptitude for uplifting his team and creating a productive work environment.

In this episode:

Systems and processes are often associated with micromanagement, but when implemented into your culture, they can drive transformative results. How can documenting processes benefit your business?

Having scaled and diversified a company using systems and processes, Tony Morando advocates for their integration throughout each department. Precise documentation provides clear expectations and promotes retention by empowering employees to take initiative. Leadership teams must embed systems and processes into the company culture by communicating and reinforcing core values.

Join Adi Klevit in this episode of Systems Simplified as she chats with Tony Morando, the Chief Sales Officer at World Emblem, about transforming organizations through process documentation. Tony talks about World Emblem’s stratospheric growth, why systems and processes don’t enable micromanagement, and how to integrate them into your culture.