A poorly handled workplace investigation can damage morale, tank culture, and open the door to legal risk. In this episode of Ground Rules, Pam Howland, Jennifer Walrath, and Doug Plass pull back the curtain on how to get investigations right—from the first complaint to the final report.

They share:

• The most common triggers for investigations (and some surprising ones)
• Frequent mistakes that derail the process before it even begins
• How to define scope, plan interviews, and communicate without fueling gossip
• Tips for avoiding retaliation concerns and making defensible credibility assessments
• What belongs in your investigative report—and what to leave out

Many of these topics will be explored in even greater depth during our Workplace Investigations Workshop on September 25—a half-day, hands-on workshop for HR professionals, business owners, and leaders who want to handle investigations with confidence and compliance. Register Here!

*Ground Rules hosts and guests are not providing legal advice in this podcast. Do not act upon any of the information discussed in this podcast without first consulting a licensed attorney in your jurisdiction.*

📖 Available now on Amazon! Law for Leaders: The Roadmap Every Leader Needs to Know to Avoid Workplace Claims and Lawsuits

Written for busy leaders who need straightforward answers, this guide cuts through legal complexity to deliver fundamental knowledge that can help protect your business. Don't risk a preventable lawsuit - arm yourself with the practical wisdom that only comes from decades of courtroom experience. Purchase your copy here!

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