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From Conflict to Connection: How ‘I’ Statements Transform Communication
Ever found yourself in a conversation that escalated quickly, leaving you frustrated and unheard? Whether you're a carer, teacher, or parent, the way we communicate can either build connection or fuel conflict. In today’s episode of Able to Care, host Andy Baker shares the simple but powerful tool of ‘I’ Statements—a game-changing technique to express feelings, needs, and concerns without triggering defensiveness.
You'll learn:
✅ Why ‘I’ Statements reduce conflict and encourage problem-solving
✅ How to shift from blame to understanding in difficult conversations
✅ Practical ways to use ‘I’ Statements in caregiving, classrooms, and parenting
If you’re looking for a way to de-escalate tension, improve relationships, and promote positive dialogue, this episode is for you.
🎧 Sponsor: Carers Card UK
This episode is proudly sponsored by Carers Card UK, the #1 discount and support card for unpaid carers.
💙 Unlock discounts on essentials like gym memberships, days out, electronics, clothing, and more
💳 Get a recognised ID card with emergency information for added reassurance
📲 Access a wellbeing hub, community support, and resources through their app
💡 Get your Carers Card today using our exclusive promo code at CarersCardUK.com
🔑 Key Messages from This Episode
💬 1. ‘I’ Statements Reduce Defensiveness – By focusing on your own feelings instead of blaming, you prevent defensive reactions and open space for real communication.
🤝 2. Effective Communication Fosters Collaboration – When emotions are expressed clearly and calmly, it shifts the conversation from conflict to problem-solving.
🧠 3. Role-Modelling ‘I’ Statements Helps Children & Adults Learn – Teaching children, students, and those you support how to use ‘I’ Statements empowers them to communicate effectively and manage emotions.
⏱ Key Timestamps
📌 [00:00] – Introduction: How words shape relationships and resolve conflicts
📌 [02:01] – What are ‘I’ Statements? Why they work in communication
📌 [04:10] – The 3-part structure of an ‘I’ Statement for clarity & impact
📌 [06:36] – The neuroscience behind emotional reactions in conflict situations
📌 [08:52] – Real-life examples: Caregivers, teachers & parents using ‘I’ Statements
📌 [11:17] – How ‘I’ Statements promote self-regulation and emotional intelligence
📌 [12:45] – Role-modelling healthy communication for children & young people
📌 [14:23] – Final takeaways: Start small, practice daily, and improve relationships
📲 Connect With Us on Social Media
🎧 Follow Able to Care for more insightful episodes:
📲 Instagram: @AbleToCarePodcast
📲 LinkedIn: @AbleTraining
📲 TikTok: @AbleToCare
📩 Subscribe to our newsletter for expert insights, resources, and exclusive content: AbleHub.uk
📚 Looking for More Support? Join Able Hub
Are you a carer, teacher, or parent feeling overwhelmed? Do you wish you had more resources and practical tools to navigate challenging situations?
🔹 Able Hub offers exclusive podcast content, resources, certified online courses, and live events—covering topics like:
✔ Self-care & resilience
✔ Neurodiversity & autism
✔ De-escalation & conflict management
✔ Mental health & wellbeing
🚀 Try it FREE for 14 days – No contract, cancel anytime!
📍 Sign up today: AbleHub.uk
🎓 Train-the-Trainer Course – Become a Certified Behavioural Trainer!
Are you passionate about teaching, training, and making a real impact? Do you want to upskill in positive behaviour support, de-escalation, and restraint training?
📢 Join our exclusive Train-the-Trainer course and take your expertise to the next level!
✅ Gain Level 3 certification in Positive Behaviour Support & De-escalation Training
✅ Learn hands-on techniques to manage challenging behaviours safely and effectively
✅ Enhance your career by becoming a certified trainer in high-demand training topics
✅ Boost your confidence in delivering engaging, practical, and impactful sessions
📍 Upcoming Course Dates & Booking:
📅 Reserve your spot now on Eventbrite
🔥 Limited spaces available! Don’t miss this opportunity to become an accredited trainer and empower others with evidence-based, person-centred techniques.
💡 Need more info? Visit AbleTraining.co.uk or contact us today!
If you found this episode helpful, please like, comment, and share—it helps others discover these valuable tools!
🚀 Try an ‘I’ Statement today—small changes create big impacts!
View all episodes
By Able Training Support LtdEver found yourself in a conversation that escalated quickly, leaving you frustrated and unheard? Whether you're a carer, teacher, or parent, the way we communicate can either build connection or fuel conflict. In today’s episode of Able to Care, host Andy Baker shares the simple but powerful tool of ‘I’ Statements—a game-changing technique to express feelings, needs, and concerns without triggering defensiveness.
You'll learn:
✅ Why ‘I’ Statements reduce conflict and encourage problem-solving
✅ How to shift from blame to understanding in difficult conversations
✅ Practical ways to use ‘I’ Statements in caregiving, classrooms, and parenting
If you’re looking for a way to de-escalate tension, improve relationships, and promote positive dialogue, this episode is for you.
🎧 Sponsor: Carers Card UK
This episode is proudly sponsored by Carers Card UK, the #1 discount and support card for unpaid carers.
💙 Unlock discounts on essentials like gym memberships, days out, electronics, clothing, and more
💳 Get a recognised ID card with emergency information for added reassurance
📲 Access a wellbeing hub, community support, and resources through their app
💡 Get your Carers Card today using our exclusive promo code at CarersCardUK.com
🔑 Key Messages from This Episode
💬 1. ‘I’ Statements Reduce Defensiveness – By focusing on your own feelings instead of blaming, you prevent defensive reactions and open space for real communication.
🤝 2. Effective Communication Fosters Collaboration – When emotions are expressed clearly and calmly, it shifts the conversation from conflict to problem-solving.
🧠 3. Role-Modelling ‘I’ Statements Helps Children & Adults Learn – Teaching children, students, and those you support how to use ‘I’ Statements empowers them to communicate effectively and manage emotions.
⏱ Key Timestamps
📌 [00:00] – Introduction: How words shape relationships and resolve conflicts
📌 [02:01] – What are ‘I’ Statements? Why they work in communication
📌 [04:10] – The 3-part structure of an ‘I’ Statement for clarity & impact
📌 [06:36] – The neuroscience behind emotional reactions in conflict situations
📌 [08:52] – Real-life examples: Caregivers, teachers & parents using ‘I’ Statements
📌 [11:17] – How ‘I’ Statements promote self-regulation and emotional intelligence
📌 [12:45] – Role-modelling healthy communication for children & young people
📌 [14:23] – Final takeaways: Start small, practice daily, and improve relationships
📲 Connect With Us on Social Media
🎧 Follow Able to Care for more insightful episodes:
📲 Instagram: @AbleToCarePodcast
📲 LinkedIn: @AbleTraining
📲 TikTok: @AbleToCare
📩 Subscribe to our newsletter for expert insights, resources, and exclusive content: AbleHub.uk
📚 Looking for More Support? Join Able Hub
Are you a carer, teacher, or parent feeling overwhelmed? Do you wish you had more resources and practical tools to navigate challenging situations?
🔹 Able Hub offers exclusive podcast content, resources, certified online courses, and live events—covering topics like:
✔ Self-care & resilience
✔ Neurodiversity & autism
✔ De-escalation & conflict management
✔ Mental health & wellbeing
🚀 Try it FREE for 14 days – No contract, cancel anytime!
📍 Sign up today: AbleHub.uk
🎓 Train-the-Trainer Course – Become a Certified Behavioural Trainer!
Are you passionate about teaching, training, and making a real impact? Do you want to upskill in positive behaviour support, de-escalation, and restraint training?
📢 Join our exclusive Train-the-Trainer course and take your expertise to the next level!
✅ Gain Level 3 certification in Positive Behaviour Support & De-escalation Training
✅ Learn hands-on techniques to manage challenging behaviours safely and effectively
✅ Enhance your career by becoming a certified trainer in high-demand training topics
✅ Boost your confidence in delivering engaging, practical, and impactful sessions
📍 Upcoming Course Dates & Booking:
📅 Reserve your spot now on Eventbrite
🔥 Limited spaces available! Don’t miss this opportunity to become an accredited trainer and empower others with evidence-based, person-centred techniques.
💡 Need more info? Visit AbleTraining.co.uk or contact us today!
If you found this episode helpful, please like, comment, and share—it helps others discover these valuable tools!
🚀 Try an ‘I’ Statement today—small changes create big impacts!