Developing a holistic Customer Experience vision is easier said than done. But so is translating it to a tangible, executable roadmap and making it a reality. In this episode I am joined by Christoph Cuquemel, long-time consultant and most recently co-founder and CEO, to discuss how to move from vision to execution. Christoph shares his tips on developing and deploying use cases that drive results and improve time-to-value. Also, his career story from startup to Enterprise and all the way back.

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